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Prompt Logo

AI-powered EMR and practice management for rehab therapy

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Prompt - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Prompt overview

What is Prompt?

Prompt is the leading AI-powered EMR and practice management platform for physical therapy, occupational therapy, chiropractic clinics, and other rehab therapy practices. Designed to replace outdated PT EMR, OT EMR, and chiropractic EMR systems, Prompt unifies documentation, scheduling, billing, patient engagement, and analytics into one fully integrated workflow engine. Rehab therapy organizations switching from legacy EMRs routinely see strong, measurable improvements, including 20–25 additional visits per provider per month and 1 full day faster documentation sign off, helping clinics boost productivity, reduce burnout, and improve financial performance.

Core Capabilities:

-AI-Powered EMR + Practice Management: A unified platform for PT, OT, and chiropractic documentation, scheduling, billing, and compliance—optimized specifically for rehab therapy practices.

-AI Documentation Assistance: Speeds up PT, OT, and chiropractic documentation, improves accuracy, and reduces after-hours workloads.

-Coding Intelligence & Revenue Optimization: Real-time coding support increases functional CPT usage for physical therapy, occupational therapy, and chiropractic services while strengthening revenue integrity.

-Patient Engagement & Outcomes Tracking: Digital intake, automated reminders, and outcomes tools that improve patient satisfaction and visit adherence across PT, OT, and chiropractic clinics.

-Advanced Analytics & Operational Insights: Real-time reporting on productivity, financial performance, documentation compliance, and provider behavior for multi-specialty rehab therapy organizations.

Why Practices Choose Prompt:

-Productivity Gains: 92% of documentation completed during work hours and up to 69% faster note finalization.

-Clinics switching from older PT/OT/Chiro EMRs see 20–25 more visits per provider per month.

-Revenue Growth & Coding Performance: Up to 20% increase in functional CPT code usage resulting in $6–9K per clinician per year in recaptured revenue, plus an average lift of 12 percentage points in functional CPT usage after transitioning to Prompt.

-Clinician Experience & Retention: 45% fewer notes completed after hours, documentation completed one full day sooner on average, and many groups experience 35% lower provider churn.

-Compliance & Risk Reduction: Real-time compliance scoring and documentation transparency. Clinics improve audit scores by 4 points within 90 days.

-All-in-One Efficiency: Eliminates the need for multiple disconnected PT EMR systems, OT note-taking tools, chiropractic billing software, and other standalone platforms. Supports single-location clinics and multi-site organizations with scalable, modern infrastructure.

-Prompt isn’t just an EMR—it’s the AI-powered operating system for the future of physical therapy, occupational therapy, and chiropractic care.

Starting price

Free

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Pros & Cons

Customer Support

Ease of Use

Documentation and Scheduling

Clinic and Patient Management

Updates

Prompt’s user interface

Ease of use rating:

Prompt pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(8)
5(42)

What do users say about Prompt?

Customer service is horrible, multiple people reply to the email so you never really get an answer to the initial problem, response are delayed and you can usually find them online before you get a real answer from their customer service.

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Who uses Prompt?

Based on 51 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice
Hospital & Health Care
Health, Wellness and Fitness
Outsourcing/Offshoring

Use cases

Physical Therapy
Patient Scheduling
Electronic Medical Records
Medical Practice Management

Prompt's key features

Most critical features, based on insights from Prompt users:

HIPAA compliant
Claims management
Medical billing
Patient scheduling
EMR/EHR
Charting
Patient intake
Patient portal
Physician scheduling
E-Prescribing

All Prompt features

Features rating:

Activity dashboard
API
Automated scheduling
Billing & invoicing
Calendar management
Charting
Claims management
Communication management
Customizable forms
Customizable reports
Customizable templates
Electronic payments
EMR/EHR
E-Prescribing
For physical therapy
HIPAA compliant
Insurance eligibility verification
Live chat
Medical billing
Multi-Location
Multi-Physician
Online scheduling
Patient engagement
Patient intake
Patient portal
Patient records management
Patient scheduling
Physician scheduling
Practice management
Reminders
Scheduling
Task management
Third-Party integrations

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Prompt pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Prompt price and value

Value for money rating:

To see what individual users think of Prompt's price and value, check out the review snippets below.

“They also have a lot of good partners for integrating features such as faxing, merchant processors, RTM features, and home exercise program softwares.”
Verified reviewer profile picture

James B.

Owner, Physical Therapist

“What stands out most is how seamlessly everything integrates—scheduling, documentation, and billing all work together without the clunky transitions you get in other systems.”
KA

Kevin A.

Physical Therapist

Prompt integrations (4)

Integrations rated by users

We looked at 51 user reviews to identify which products are mentioned as Prompt integrations and how users feel about them.

CardConnect logo
CardConnect

Integration rating: 4.5 (3)

Love the ease of use with payment processing.

HD

Hunter D.

Head Groomer

Integration rating: 3.0 (1)

not all the information integrates especially for PIP claims

LG

Lisa G.

manager

Calendbook logo
Calendbook

Integration rating: 5.0 (1)

Other top integrations

Prompt support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Knowledge Base
Chat

Training options

In Person
Live Online
Videos
Webinars
Documentation

Prompt FAQs

Q. Who are the typical users of Prompt?

Prompt has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises

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Q. Does Prompt support mobile devices?

Prompt supports the following devices:
iPhone, iPad, Android


Q. What level of support does Prompt offer?

Prompt offers the following support options:
24/7 (Live rep), Email/Help Desk, Knowledge Base, Chat

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