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Private file sharing and storage

(12)

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Sync.com Pricing, Features, Reviews and Alternatives

Sync.com FAQs

Q. What type of pricing plans does Sync.com offer?

Sync.com has the following pricing plans:
Starting from: $8.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Sync.com?

Sync.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Sync.com support?

Sync.com supports the following languages:
English


Q. Does Sync.com support mobile devices?

Sync.com supports the following devices:
Android, iPad, iPhone


Q. Does Sync.com offer an API?

No, Sync.com does not have an API available.


Q. What other apps does Sync.com integrate with?

Sync.com integrates with the following applications:
Microsoft Word, Microsoft Excel


Q. What level of support does Sync.com offer?

Sync.com offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support

Sync.com product overview

Price starts from

8

Per month

Flat Rate

What is Sync.com?

Sync.com is a cloud-based file sharing and storage platform with tools for sending and receiving files, organizing folders, previewing documents, backing up files, and controlling user permissions. The software offers end-to-end encryption, HIPAA compliance, and enterprise-grade data replication to ensure secure file storage. With Sync.com’s native mobile apps for Android and iOS, users have access to files whilst on-the-go and can upload or share files from anywhere.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support

Training options

Documentation

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Why am I seeing this?

Sync.com pricing information

Value for money

4.2

/5

46

Starting from

8

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sync.com features

Functionality

4.2

/5

46

Total features

25

2 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Alerts/Notifications
Document Management
File Sharing
Document Storage
Drag & Drop
Content Management

Functionality contenders

Sync.com users reviews

Overall Rating

4.4

/5

46

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.67/10
Rating distribution

5

4

3

2

1

34

5

0

3

4

Pros
I have used Dropbox for storage in the past but Sync is a better option when considering price per month. It's a secure way to save files which I particularly love because I am in employment law.
This platform is a great low cost (free) tool for backing up data files to the cloud in a safe and secure format.
I like that I feel more confident our files are now secure and that it isn't breaking the bank.
Cons
This is the most terrible experience I made with clouds.
The browser panel is also not able to reconnect to the cloud once the Internet connection is lost.
This problem is affecting our business. I do not trust it at all.

Overall rating contenders

ZC
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Zach C.

CTO

Real Estate, 1-10 employees

Review source

Overall Rating

Secure and Affordable Cloud Storage

Reviewed 2 years ago

Transcript

Zach C.: My name is Zach. I'm a CTO, and I give sync.com a four out of five star review. For more reviews...

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Kim A.

Naturopathic Doctor

Health, Wellness and Fitness, self-employed

Review source

Overall Rating

Sync.com User Review

Reviewed 3 years ago

Transcript

Kim: Hi, my name is Kim. I'm a naturopathic doctor. I will give Sync.com a four out of five star review....

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Charles A.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Like having an external backup with sharing capabilities in one

Reviewed 3 years ago

Very happy.

Pros

I love the way it's so easy to share any link and that I can easily remove someone's permission. Also, my colleague is having problems with her computer so Sync is really stopping her from losing some of those files and also it means I can access them on my computer or she can on another computer.

Cons

I have no complaints. Although sometimes the only way I can access my colleagues' files in the shared folder on the desktop is by logging in on the online version or even her version. So if it was instantly there without, it would be better, but the fact I can still easily access and download the files makes it not much of a problem.

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Kevin K.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ditched Dropbox for Sync

Reviewed 7 months ago

Sync gives me fast, easy, and private access to my files whenever I want and wherever I am: at home, at work, or on-the-go. I've been using Sync for 2 years and don't ever remember having a problem. I've never lost a file or had a file get corrupted. Their service has been great! I would highly recommend giving them a try. They offer a free tier with paid options available if you need more features.

Pros

There are many file repository services available in the Cloud these days, but few have end-to-end encryption like Sync. That was the main reason I transferred all my personal files from Dropbox to Sync: to maintain maximum privacy. I'm the only one who holds the keys to my data.

Cons

The web interface works fine on a monitor, but is somewhat hard to use on a mobile device. Sync has a mobile app that works well on modern devices, but there have been times when I've needed to access my Sync files on a mobile device that was too old to run the app.

JN
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Jamie N.

Alternative Medicine, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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your data here is not safe

Reviewed 20 days ago

zero customer service. does not keep your data safe. disappearing data and zero response from company

Pros

seemed like perfect solution. It is not.

Cons

I uploaded all of my work integral to my business to SYNC. I thought it was the perfect save as my computer was getting completely glitchy and insisted on upgrading to windows 11. I got all of my data onto SYNC and I thought it would be the perfect solution for my business. Within days of uploading file folder content began disappearing. Repeated pleas to the company have not helped in any way. Demanded at least full refund and still no response over 48 hours later. DO NOT USE this company unless you want to risk losing everything.

RW
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Roger W.

Writing and Editing, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great File Storage I Recommend!

Reviewed 2 years ago

This service easily solved my primary problem, where I needed to have files accessible across multiple devices, but not stored on those devices. Sync.com stores the files only in the cloud. In a nutshell, here's what I like: Easy-to-use interface. Excellent security. Great customer service. Great for privacy conscious people. Files are not lost if a device breaks.

Pros

One feature that's particularly useful is privacy. As your files are encrypted, they don't have the encryption key - A super feature in the event you want to keep your files available on other devices, but only available to you. Additionally, it's awesome to start working on a document (for example) stored on sync.com, then later to use another device and keep working on the same document. This makes life much easier! Also (I've run into this a few times), their clouded store save me a lot of work. Why? If my computer dies, I don't lose any of my important files, and can even access them using a mobile device, or another computer.

Cons

The only significant downside I've run into, is that they don't have a Linux based application (they support Windows and Mac). You can still use a web browser to access sync.com on Linux, but it's not quite the same as a native application. Having said that, it's still a great solution.

KD
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Kira D.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Advanced features with high level security!

Reviewed 2 years ago

We realized the benefits of secure and reliable cloud storage with sync. We have really made progress and improved our reputation by using their wonderful file sharing feature. We have improved our efficiency and organization along with our ability to work together and collaborate.

Pros

So many pros! Sync is very professional and polished. Sync is secure and uses strong end to end encryption, not the reduced levels like other software (Google for example). I truly feel safe. Sync stores your data on their servers and they do not allow anyone else to access them. They also can not view your files. 10/10 on security. The file sharing is excellent and has advanced features not offered by other products! Sync also has the capability and capacity to meet the needs of specialized businesses. The pros certainly outweigh the cons.

Cons

The only cons are price, and that at first it can be difficult to navigate. There are a lot of options and advanced features but that means it takes a while to learn how to use everything for some people.

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