Sync.com Pricing, Features, Reviews & Comparison of Alternatives

Sync.com

Private file sharing and storage

4.31/5 (26 reviews)

Sync.com overview

What is Sync.com?

Sync.com is a cloud-based file sharing and storage platform with tools for sending and receiving files, organizing folders, previewing documents, backing up files, and controlling user permissions. The software offers end-to-end encryption, HIPAA compliance, and enterprise-grade data replication to ensure secure file storage. With Sync.com’s native mobile apps for Android and iOS, users have access to files whilst on-the-go and can upload or share files from anywhere.

Sync.com helps businesses and employees to share and collaborate securely in the cloud by providing features such as quick links for file sharing, granular user permissions, audit trails, and file preview functionality. The platform has zero-knowledge encryption built-in to ensure that files are stored securely. Sync.com’s secure cloud complies with data privacy regulations in the USA, Canada, and the European Union, including HIPAA compliance, PIPEDA compliance, and EU-safeguards.
www.sync.com

Pricing

Starting from
$5/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Sync.com screenshot: Sync.com anywhere file accessSync.com — Secure cloud storage and file sharingSync.com screenshot: Sync.com document previewSync.com screenshot: Sync.com user managementSync.com screenshot: Sync.com file backupSync.com screenshot: Sync.com file sharing

Sync.com user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.0
  4.2
  3.6
Eduardo Ramos

Easy file sharing

Used daily for 1-2 years
Reviewed 2019-03-19
Review Source: Capterra

It's a good service overall, I have a 2TB paid plan. I've been using it to work with a remote team and it's been seamless most of the time. We work on different continents and time zones, as well as different file formats and I haven't encountered any major issues. The only downside I find is the conflicted files when two or more people are working on a document at the same time. Perhaps if there was a way to track changes and merge the files it would be better, but I guess that would be a different service.

Pros
- Easy to set up an account. - Easy to install and use in your PC. - Real-time update of documents across machines, cloud, time zones and continents.

Cons
- Sometimes due to connection trouble sync is lost and I had to do a manual pause > resume to make it work. - It's hard to go over the work on a conflicted file when two people had the same document open at the same time and saved changes to it.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

Sync.com- for perfect sync

Used daily for 1-2 years
Reviewed 2019-10-22
Review Source: Capterra

If you are basic Dropbox or One drive user, just switch on to the Sync.com for hassle-free cloud service with high-security measures and real-time protection. Just try it. Highly recommended.

Pros
I was get interacted with sync.com during looking for an alternative for OneDrive. Highly recommended with security measures of Sync.com and we can keep our files with secure and 100% private. The file transferring speed is really quick when compared to the OneDrive for both downloading & Uploading. Still, we can manage our files with any of our devices and the mobile version is really helpful to keep our files up to date. We can share our files instantly and plans start with 5GB for free of charge. We can send our files with self-destruction features and password protection and even we can share our files to non-Sync.com users.

Cons
It's really hard to find cons for this cloud service. Hope the subscriptions fees will be reduced in future in order to compete for cloud service kings such as Dropbox and Google Drive. The free plan should be more in future to attract newcomers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Koon Chakhatrakan

Started off great but have fallen fast

Used daily for 2+ years
Reviewed 2020-05-25
Review Source: Capterra

Started off as a good system for small businesses with one of two users. Once you have files (we are at 120GB of 2TB quota) and the system stops syncing across devices completely. The only support option is through a contact form, and support team takes 2-3 days to respond. As a premium member, this "priority" support is poor.

Pros
Affordable pricing, easy to use system, supports multiple platform.

Cons
Doesn't work for teams with lots of files. Syncing files between computers take days. Support is irresponsive. Premium members receiving "priority" support still gets a reply after 2-3 days.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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John Watkinson

Easy filesharing syncing and backup

Used daily for 2+ years
Reviewed 2020-11-11
Review Source: Capterra

I use it to back up the companies Documents and share them across three computers. Always in sync. I also use it to share big files via links and email with customers. For personal use i use it to send HD big video and photo files to friends and family. So simple.

Pros
It is so easy to use and never fails to do what it should. I much prefer it to onedrive or dropbox etc etc. You can try it out for free for ever as long as you want if you do not need too much storage space or too may concurrent links or too much history saving. I have hardly ever had to look at the help it is so intuitive. It gives you 5Gb free to start with but you can increase this to 15Gb if you recruit others to use it. Very secure, encrypted. A friend who worked for GCHQ reckoned they were the most secure of any of these systems.

Cons
Nothing really. You cannot expect to get more than 15GB free which is what they offer if you recruit 10 more people.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Brahm Dorst

After 1 year using Pro version of Dropbox and Sync, I now only use Sync.com

Used daily for 1-2 years
Reviewed 2017-05-13
Review Source: Capterra

Pros
Fast. Affordable. Secure. Intuitive. For half the price of Dropbox, plus the ability to recover old versions and deleted files. For business, teams are basically free, compare to Dropbox where an account with teams isan amount per user, sync is a small amount per user. Sync also has a vault feature, which is a nice for backup files and long term storage of files that you want to keep safe and don't need to work with everyday. Love that when you share folders with someone, the shared folders only count toward the original users quota. This makes it possible for a PRO user to share large files with free account users. With Dropbox, I couldn't share large folders with clients unless they had a paid Dropbox account.

Cons
If you try to change too many file or folder names in too short a time, Sync starts to produce conflicting files, especially if you have two computers syncing to the cloud at the same time. Dropbox algorithms seem to resolve file conflicts better. There is not much customer support to speak of, just help boards and email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sync.com pricing

Starting from
$5/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Sync.com offers a free starter plan with basic features, after which pricing starts at $5 per user per month for 1TB of cloud storage per user (with annual billing). Pricing then scales based on the amount of storage, as follows:

Standard: $5/user/month for 1TB of storage per user and up to 100 users.
Plus: $8/user/month for 4TB of storage per user and up to 100 users.
Advanced: $15/user/month for 10TB of storage per user and up to 1000 users.

Enterprise options are also available. Contact Sync.com for more information.

Sync.com features

Access Control
Collaboration Tools
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Version Control

API (353 other apps)
Activity Dashboard (222 other apps)
Automatic Notifications (205 other apps)
Chat (171 other apps)
Collaborative Workspace (247 other apps)
Commenting (225 other apps)
Customizable Branding (191 other apps)
Data Import/Export (162 other apps)
Reporting & Statistics (177 other apps)
Search Functionality (311 other apps)
Third Party Integration (278 other apps)
Workflow Management (169 other apps)

Videos and tutorials

Additional information for Sync.com

Key features of Sync.com

  • Access Controls/Permissions
  • Collaboration
  • Drag & Drop
  • Encryption
  • Real Time Editing
  • Real Time Synchronization
View All Features