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Sync.com Logo

Private file sharing and storage

Table of Contents

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Sync.com - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

Sync.com overview

Based on 57 verified user reviews

What is Sync.com?

Reviews for Sync.com come from a wide variety of industries, including Legal Services (8% of reviewers), Information Technology and Services (8%), and Accounting (6%). The most frequent use case for Sync.com cited by reviewers is cloud storage (85% of reviewers).

What do users say about Sync.com pricing?

Most reviewers indicate Sync.com offers good value for money, citing generous free storage and affordable paid plans. They appreciate the flexible upgrade options, though some reviewers find free plan storage limited and higher-tier plans occasionally underwhelming for the price.

Starting price

5 /
per month

Alternatives

with better value for money


Pros & Cons

Bugs and Issues

Security and Access Control

Encryption

Customer Support

File Management

Performance and Speed

Sync.com’s user interface

Ease of use rating:

Sync.com reviews

Overall rating

4.3

/5

57

Positive reviews

74

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.74/10
Rating distribution

5

4

3

2

1

41

6

1

3

6

Pros
“End to end encryption, I’m currently travelling in Japan and current hotel Wifi does not work well with my VPN but with Sync end to end encryption I feel very comfortable continuing to use my files without VPN on an open wifi connection.”
HT

Herbert T.

None

“Yes. But that's exactly why I was paying for the service—to save time and have knowledgeable support when I needed it.”
KH

Keri H.

Owner

“The encryption, real time backup and ownership of our data are the features that caught our attention.”
NM

Nicholas M.

CTO

Cons
“The last few years we've tried to get suppport because of the Adobe Creative Suite issue (not yet diagnosed as to why we were having problems), and Sync support was not helpful when I could get any support.”
DA

Darryl A.

graphic designer

“It would frequently just sit there spinning, and simple tasks like creating a folder often wouldn't work.”
KH

Keri H.

Owner

“Throughout that time, they were never able to give me a clear explanation for why the platform was performing so poorly or what was causing the problems.”
KH

Keri H.

Owner

Who uses Sync.com?

Based on 57 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Design
Insurance
Accounting
Others

Use cases

Cloud Storage
File Sharing

Sync.com's key features

Most critical features, based on insights from Sync.com users:

Content management
Document storage
Real time synchronization
Encryption
Version control
Drag & drop
Access controls/permissions
Alerts/Notifications

All Sync.com features

Features rating:

Access controls/permissions
Activity tracking
Alerts/Notifications
API
Archiving & retention
Audit trail
Automatic backup
Backup and recovery
Collaboration tools
Content management
Data migration
Data recovery
Data replication
Data synchronization
Document management
Document storage
Drag & drop
Encryption
File management
File sharing
File transfer
HIPAA compliant
Real time synchronization
Role-Based permissions
Secure data storage
Version control

Sync.com alternatives

Sync.com logo

Starting from

5

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
IDrive logo
visit website

Starting from

2.95

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho WorkDrive logo
visit website

Starting from

3

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Google Drive logo

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Sync.com pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Individual (Free)

0.00

Features included:

  • 5 GB secure storage and basic sharing

Solo Basic

8

Per month

Features included:

  • 2 TB secure storage and advanced sharing

Solo Professional

24

Per month

Features included:

  • 6 TB Secure Storage
  • Custom Branding and Advanced Sharing

Teams Standard

5

Per month

Features included:

  • 1 TB secure storage and administrator account

Teams Unlimited

18

/user

Per month

Features included:

  • Custom Branding
  • Phone Storage and Administrator Account
  • Unlimited Storage

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Account Manager and Training Options
  • Custom Requirements
  • Minimum 100 Users

User opinions about Sync.com price and value

Value for money rating:

Of 20 reviews that provide robust commentary on Sync.com's price and value, mention it in a positive light.

Most reviewers indicate Sync.com offers good value for money, highlighting its generous free storage compared to competitors and affordable paid plans for both individuals and businesses. They say the free tier is useful for basic needs, and appreciate the flexibility to upgrade for more features or storage. Users think the premium plans provide ample storage at a lower cost than alternatives. Some reviewers find the pricing attractive but feel limited storage on free plans and occasional performance issues can detract from the overall value. Some users report that higher-tier plans may not fully meet their expectations for the price.

, and

Sync.com integrations (2)

Integrations rated by users

We looked at 57 user reviews to identify which products are mentioned as Sync.com integrations and how users feel about them.

Shop-Ware logo
Shop-Ware

Integration rating: 5.0 (1)

It is the data source!

DG

David G.

Director of Business Development

WordPress logo
WordPress

Integration rating: 2.0 (1)

Works perfect, with or without the plugin.

EP

Eduardo P.

Director

Canva logo
Canva

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Sync.com support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support

Training options

Documentation

Sync.com FAQs

Q. Who are the typical users of Sync.com?

Sync.com has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business

These products have better value for money


Q. What is Sync.com used for?

Sync.com is a cloud-based file sharing and storage platform with tools for sending and receiving files, organizing folders, previewing documents, backing up files, and controlling user permissions. The software offers end-to-end encryption, HIPAA compliance, and enterprise-grade data replication to ensure secure file storage. With Sync.com’s native mobile apps for Android and iOS, users have access to files whilst on-the-go and can upload or share files from anywhere. Sync.com helps businesses and employees to share and collaborate securely in the cloud by providing features such as quick links for file sharing, granular user permissions, audit trails, and file preview functionality. The platform has zero-knowledge encryption built-in to ensure that files are stored securely. Sync.com’s secure cloud complies with data privacy regulations in the USA, Canada, and the European Union, including HIPAA compliance, PIPEDA compliance, and EU-safeguards.


Q. Does Sync.com support mobile devices?

Sync.com supports the following devices:
iPhone, Android, iPad


Q. What level of support does Sync.com offer?

Sync.com offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support

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