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Top Rated Instant Messaging & Chat Software with Milestone Tracking in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Milestone tracking enables users to monitor project progress, track hours worked, and manage tasks efficiently. It ensures timely updates and helps teams navigate projects effectively while maintaining clear communication. Our reviewers in instant messaging & chat software rated this feature as highly important.

3 Best Instant Messaging & Chat Software with Milestone Tracking

  • Asana - Highest rated for milestone tracking
  • Trello
  • Basecamp

See other top Instant Messaging & Chat products with milestone tracking

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the instant messaging & chat software category. They also needed to have sufficient reviews about milestone tracking, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for milestone tracking based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Asana logo
4.5
(13.5K)
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User insights about the milestone tracking feature

Reviewers indicate that Asana's milestone tracking is reliable and graphically well-presented. They appreciate the ability to break down milestones into deliverables and tasks, making it easier to track progress. Users report that Asana keeps projects on track and helps ensure deadlines are met. They find the feature motivating, especially with visual elements like the unicorn. Reviewers also mention that the Overview tab provides a quick reference for milestones and project due dates, enhancing visibility and team communication.
“Asana allows you to easily track your milestones and know exactly where you are on projects at all times. This is critical in ensuring timelines are met and the visibility to know when things are off track in time to make necessary changes.”
CJ

Carole J.

Executive

“Milestone tracking is graphically well presented in Asana. Various feature help breakdown milestones into different deliverables further breaking them down into tasks. This help understand the milestone progress on task level.”
PM

Prathamesh M.

Account manager IT applications

Instant Messaging & Chat key features coverage

Asana offers 5 out of the 6 key features for Instant Messaging & Chat software identified by reviewers:

Real-Time Chat4.3
Real-Time Notifications4.5
Mobile Access4.4
Document Storage4.4
Two-Way Audio & Video
Screen Sharing4.1

Pros and cons based on 13,549 verified reviews

59% of users rated Asana 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 13,549 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Cons:

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details

Pricing

Starting price:$10.99 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Trello logo
4.5
(23.4K)
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User insights about the milestone tracking feature

Reviewers appreciate Trello's milestone tracking capabilities for assessing project success and tracking progress. They find it helpful for visualizing project stages, setting goals, and celebrating small wins. Users report that Trello's milestone tracking is motivating for team members and straightforward to manage. They indicate that the Kanban system and drag-and-drop functionality make it easy to track and manage milestones. Reviewers also highlight the satisfaction and sense of accomplishment provided by tracking and checking off milestones in Trello.
“Milestone tracking is one of the most important part of project management and the Milestone tracking feature in Trello helped me tracking countless milestone on countless projects which I've worked on. Being able to track and check off your milestone provides a sense of satisfaction and accomplishment as a project manager or team leader.”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

“The milestone tracking creates satisfaction for getting tasks done and helps with longer/larger projects to give little milestones and achievement to celebrate and keep the motivation up. ”
RS

Rachel S.

Coach

Instant Messaging & Chat key features coverage

Trello offers 3 out of the 6 key features for Instant Messaging & Chat software identified by reviewers:

Real-Time Chat
Real-Time Notifications4.5
Mobile Access4.5
Document Storage4.3
Two-Way Audio & Video
Screen Sharing

Pros and cons based on 23,495 verified reviews

62% of users rated Trello 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 23,495 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Cons:

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details

Pricing

Starting price:$5 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Basecamp logo
4.4
(14.4K)
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User insights about the milestone tracking feature

Reviewers have mixed opinions about Basecamp's milestone tracking. Some users find it easy to use and helpful for setting deadlines and reminders. They appreciate the transparency and motivation it provides. However, others feel that the feature is limited and not as impactful. Users report that it requires a suggested timeline to be useful and that it mainly functions in a to-do style. Despite these limitations, some reviewers find it beneficial for tracking project progress and team accomplishments.
“Milestones can be used to indicate the completion of a project, the deadline, or significant occurrences along the road. For instance, if your team is working on launching a website, all the tasks you need to do are to-dos. Milestones include the launch date and the due deadlines for delivering certain products.”
BA

Banajit A.

Sale

“I like milestone tracking, but it really doesn't serve any actual function, it more just helps me to stay motivated to continue being productive.”
MR

Matt R.

Owner

Instant Messaging & Chat key features coverage

Basecamp offers 4 out of the 6 key features for Instant Messaging & Chat software identified by reviewers:

Real-Time Chat4.4
Real-Time Notifications4.6
Mobile Access4.4
Document Storage4.5
Two-Way Audio & Video
Screen Sharing

Pros and cons based on 14,407 verified reviews

50% of users rated Basecamp 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,407 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Cons:

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details

Pricing

Starting price:$15 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Instant Messaging & Chat Software with Milestone Tracking in 2026

Cerri Work logo

Cerri Work

Cloud and on-premise collaborative work management software.

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Cerri Work is a cloud and on-premise based feature-rich collaborative work management software for corporations.

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Ravetree logo

Ravetree

Award-winning work management solution

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Ravetree is an all-in-one work management solution for project-driven organizations and teams with tools for managing projects, time, resources, and clients

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Users also considered
Talk on Task logo

Talk on Task

Collaborative task & project management software

learn more
Talk on Task is a cloud-based collaborative task management application which allows users to manage their teams, projects, and tasks, with instant messaging, real-time task status updates, task assignment, task search, project progress tracking, work logs, productivity analytics, and more

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Users also considered
Swit logo

Swit

Collaboration suite for small teams and large enterprises

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Swit is a collaboration software suite designed to help software developers & businesses in the education sector track task progress, manage project timelines, and share files. Multiple filters and views enable sorting of tasks based on team, work category, task status, and timeline.

Read more about Swit

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Productboard logo

Productboard

Customer-driven product management system

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Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster.

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Bitrix24 logo

Bitrix24

All in one business management workspace

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Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

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Conceptboard logo

Conceptboard

Secure whiteboard for tasks, ideas & collaboration

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Conceptboard is a GDPR-compliant online whiteboard for visual collaboration and task management. Hosted in Germany, it enables secure teamwork in real time or asynchronously — from brainstorming to project delivery.

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Users also considered
Miro logo

Miro

Miro is a visual workspace for innovation

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Miro is #1 collaborative whiteboard platform, trusted by over 13M users worldwide. Easily collaborate, ideate and centralize communication. Get feedback, reviews, and approvals with multiple communication options using video, chat, commenting and many other collaborative features and integrations!

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Users also considered
monday.com logo

monday.com

Project management software

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monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

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Podio logo

Podio

Cloud-based tool for collaborating on and managing projects

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Podio is a business software that helps teams work together more effectively. It provides a centralized platform for managing projects, tasks, and communication. Podio caters to a range of industries, including accounting, real estate, and marketing agencies, enabling teams to streamline their workflows and boost productivity.
A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.

Read more about Podio

Users also considered
SAP Ruum logo

SAP Ruum

AI-driven project management and collaboration tool by SAP

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SAP Ruum is a collaborative, AI-driven project management solution for teams which provides project management, task tracking, and progress reporting. The platform is designed for sales, marketing, HR, supply chain, analytics, and professional services teams, and integrates with the SAP C/4HANA suite.

Read more about SAP Ruum

Users also considered
Asana logo

Asana

Project tracking and workflow management platform

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Asana is a chat and collaboration tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

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Avaza logo

Avaza

All-in-one, client-focused project management for teams.

learn more
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.

Read more about Avaza

Users also considered
Basecamp logo

Basecamp

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

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Users also considered
Gmelius logo

Gmelius

Gmelius transforms Gmail into a team workspace

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Gmelius is a cloud-based collaboration tool that brings teams together within the Gmail platform. By transforming email inboxes into a workspace for team collaboration, Gmelius allows teams to manage projects and clients without leaving their inbox.

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Users also considered
Projecis logo

Projecis

Web based project management solution to connect teams

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Projecis is a web-based solution that enables project managers to organize information and share it with other stakeholders for better decision making

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eXo Platform logo

eXo Platform

Digital Workplace Software

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Improve team collaboration and exchange information fast and conveniently through instant messaging.

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Rock logo

Rock

Bring order to chaos, messaging + tasks combined at last.

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Messaging + tasks combined at last. Rock allows you to work together with anyone with messages, tasks, notes, file storage, and meetings in one place. All-in-one communication built for remote and hybrid teams. Rock allows you to collaborate with anyone, anywhere.

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Wavity logo

Wavity

Frictionless business on a budget

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Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

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FunctionFox logo

FunctionFox

Timesheets & Project Management Software

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FunctionFox is an online project management and timesheet software designed for creative companies, such as advertising, graphic design, marketing, public relations, and multimedia firms. Users can monitor multiple jobs, assign tasks, manage remote workers, and keep projects on track and on budget.

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Users also considered
Taskworld logo

Taskworld

Collaborative project management with built-in chat

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Taskworld is a cloud-based project and task management application which combines visual task boards, private & group messaging, project analytics, and more

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Users also considered
Trello logo

Trello

Visual collaboration tool for shared project perspectives

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Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

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Users also considered
Talkspirit logo

Talkspirit

#1 software for collaboration and team communications

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Talkspirit is the #1 software for collaboration and team communication that makes your employees more productive. Perfect for remote-work. Available in 8 languages. Easy to use. On any device. Free trial. Free plan. Paid plans from 4€ / month per user.

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ClickUp logo

ClickUp

Productivity platform for marketing agencies

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ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

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todo.vu logo

todo.vu

Tasks, time tracking & billing for freelancers & SMEs.

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todo.vu is a cloud-based productivity suite which enables freelancers & small teams to manage tasks, time & client communication effectively & efficiently

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Key features for Instant Messaging & Chat software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Chat: Reviewers emphasize instant communication, group chats, and media sharing capabilities. Users appreciate the real-time typing indicator and seamless integration with other communication features. 93% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Users highlight the importance of immediate alerts for messages and activities. Customizable notification settings enhance productivity and keep users informed promptly. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers value the flexibility to stay connected on the go. The mobile app maintains functionality, allowing access to messages, calls, and files efficiently from smartphones. 91% of reviewers rated this feature as important or highly important.
  • Document Storage: Users appreciate secure cloud storage, easy file sharing, and seamless collaboration. Integration with other tools and accessibility from anywhere significantly improve productivity. 90% of reviewers rated this feature as important or highly important.
  • Two-Way Audio & Video: Reviewers commend the high-quality audio and video for clear communication. This feature supports remote meetings, enhances collaboration, and includes useful tools like screen sharing. 88% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users find screen sharing essential for remote collaboration, presentations, and training. It enables real-time visual communication, enhancing understanding and productivity during meetings. 86% of reviewers rated this feature as important or highly important.