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Internal Communications Software with Surveys & Feedback (2026)

Last updated: April 2026

Why is surveys & feedback important for internal communications software users?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Surveys and feedback tools enable teams to gather insights, compare sub-team moods, and engage remote employees. They facilitate polling, measure well-being, and support event organization, enhancing overall communication and collaboration. Of the 42 reviewers who rated surveys & feedback, 79% rated this feature as important or highly important.

Key features of internal communications software based on insights from 1368 verified reviews

  • Access Controls/Permissions: Reviewers value the ease of managing user access, creating custom groups, and assigning specific permissions to enhance security and organization. 94% of reviewers rated this feature as important or highly important.
  • Activity/News Feed: Users appreciate how it keeps everyone updated, fosters engagement, and organizes information efficiently through customizable feeds and real-time updates. 93% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Reviewers highlight the customizable nature of alerts and notifications, emphasizing their role in ensuring timely responses to important updates. 91% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Reviewers find the quick and easy communication, ability to use emojis, and real-time updates valuable for team collaboration and coordination. 90% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Users enjoy the instant communication, organization of threads, and ability to handle complex discussions, making it essential for distributed teams. 89% of reviewers rated this feature as important or highly important.
  • File Sharing: Reviewers appreciate the simplicity of sharing files securely, the speed of uploads, and the ability to manage and collaborate on documents effectively. 83% of reviewers rated this feature as important or highly important.
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157 software options

Slack logo
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A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Trello logo

Visual collaboration tool for shared project perspectives

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Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

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Zoom Workplace logo

Zoom is an all-in-one collaboration platform

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With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

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Jira logo

Project management and work tracking software

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Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

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Asana logo

Project tracking and workflow management platform

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Asana is the perfect platform to help you manage and organise all of your internal communications. With Asana, you can orchestrate work across teams at scale–from daily tasks to strategic cross-functional initiatives. Join millions of teams across 190 countries who use Asana to get more done.

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GoTo Meeting logo
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Online meeting software with HD video conferencing

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Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

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Basecamp logo

Flexible project management and team communication tool

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Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

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Connecteam logo
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Enhance employee management with the only all-in-one app

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Reinvent communication and engagement in your organization with Connecteam's complete set of communication tools.

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monday.com logo

Project management software

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Whether your team is in the office, home, or on-the-go, monday.com, a powerful Internal communication platform, fosters effective teamwork, improves collaboration, and boosts productivity in one central hub. Get started with one of our ready-made templates to get your team onboarded quickly.

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Confluence logo

Remote team collaboration and knowledge workspace

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Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

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Miro logo

Miro is a visual workspace for innovation

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Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

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GoTo Webinar logo

Video conferencing and webinar hosting for large events

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As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs.

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OnBoard logo

Prepare faster, decide sooner with one secure board record

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OnBoard is a leading board management software trusted by 6,000+ organizations. Experience the difference—start your free trial today.

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Text Request logo

Ignite customer engagement

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Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

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Workplace from Meta logo
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A simple and secure way to connect your organization.

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Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 #1 FREE internal communication platform used by 12 million companies worldwide. Cloud, mobile, open source. Enterprise social network, workgroups, intranet, group chat, email, telephony, SMS, more.

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WebHR logo

Human resources and employee scheduling solution

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Real time Chat, Inbox, Conference Room and built-in Messenger is what makes WebHR the only HR software that provide all necessary internal communication tools

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Reward Gateway logo

Employee engagement and recognition platform for enterprises

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Reward Gateway is a cloud-based employee engagement platform, which assists large enterprises with employee reward and recognition. Key features include peer-to-peer nominations, award delivery, communications, survey creation, benefits administration, push notifications and live alerts.

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Flock logo
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Communication and collaboration platform for teams

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Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

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Front logo

AI-enabled customer service platform for collaboration

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Front streamlines internal and customer communication. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations.

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AlertMedia logo

Identify threats and respond faster during critical events.

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Keep your team safe and connected during emergencies with AlertMedia’s internal communications software. Multichannel messaging, real-time alerts, and award-winning threat intelligence help businesses worldwide respond to and recover from critical events faster. Onboard quickly with expert support.

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ELMO Software logo

HR & Payroll Software, simplified.

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ELMO Software is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to effectively manage their people, process and pay.

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Talkspirit logo

#1 software for collaboration and team communications

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Talkspirit is the #1 solution for internal communications. It brings all your employees together in a secure online space, wherever they are, even those without an email address. Available in 8 languages. Easy to use. On any device. Free trial. Free plan. Paid plans from 4€ / month per user.

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StaffCircle logo

Employee Success Platform

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StaffCircle is a Multi-Channel Employee Relationship Platform to help your Organisation engage and communicate with your hard to reach non-desk based workers.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform that also doubles as an internal communication tool. Teams can add notes to threads, use @mentions, co-write replies with shared drafts, automate workflows, and track performance with analytics - keeping discussions organized in one place.

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