ThoughtFarmer Pricing, Features, Reviews & Alternatives

Pros
ThoughtFarmer's ease of use, and the easy deployment on-premises (although a cloud option is available) helped us implement our new Intranet on time and budget while providing users with a top-notch experience for corporate news, events and navigating different processes in our organization. Social features (likes, commenting, @ mentions) really empower our employees to have a voice be more engaged with our strategic direction, operational insights and celebrating milestones with the recent addition of Shout-outs. From an extensibility perspective, the platform allows for page templates and widget creation (in browser or with modern development IDEs) and it is now based on React, so page loading and navigation is fast and responsive. Customizing with your own fonts. corporate color theme and images is quick and painless. Need to go a bit further? You can add your own CSS or JavaScript to fill in any gaps from the out of the box theming engine. A recent overhaul of the search experience brings the experience to what you would expect from enterprise search with the addition of best bets, predictive search, etc. The people directory is beautifully crafted and thanks to the Employee Directory Connector you can bring your users and their active directory properties (such as department, job title, phone, email) in just a few clicks. For authentication, SAML SSO is an option. The admin area is intuitive and very powerful as many options are configurable in the UI.

Cons
There are only 2 security roles, admin and user, so roles like help desk or others might get exposed to settings one might not want them to have. From an integration point of view, would like to see more integration with Office 365 as we use it for more day-to-day collaboration. A SharePoint integration is possible, but not sure if it will also work with SharePoint Online.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Integration with our systems did require custom development work from TF and we crossed the finish line. This work was part of our scope, so no surprises. The TF is knowledgeable, diligent and responsive. All qualities you hope to find with your vendor. The software is intuitive and easy to use. It supported our custom branding and allowed for our content management team to achieve their results.

Cons
There were some limitations in the software that were logged as feature requests that we hope to see in production soon. It's difficult for a vendor to support the many 3rd party applications and integrations. We did find some workarounds, so no real issues here. This product was a significant improvement from our previous solution, so difficult to isolate cons this early in our implementation.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The software is overall straight forward to use. The Thoughtfarmer community page is a great way to learn tips and tricks on various software capabilities that we didn't realize were there.

Cons
Challenges with employees connecting to the intranet when off of our Network - but this also may not be a Thoughtfarmer problem! This has made it a bit challenging for our jobsite employees (who never come into the office) to get used to using the Intranet and integrating it in their daily lives. But everyone in the office has had a great experience with it.

Rating breakdown

Likelihood to recommend: 7/10

Pros
The onboarding process and training were extremely helpful. The software itself is highly intuitive so not a ton of training was needed to get us up and running right away. Our support representative was there to answer any and all questions, and the entire support team was extremely fast with all of our questions.

Cons
I have very few complaints about the software itself. Nothing comes to mind of anything I didn't like.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love the simplicity, user experience and features offered in ThoughtFarmer, as well as the ability to administrate without needing a deep IT background.

Cons
The calendar integrations are one-way, and can only come from ThoughtFarmer. We use other programs and it would be helpful if ThoughtFarmer could receive RSS calendar feeds, not just create them.

Rating breakdown

Likelihood to recommend: 8/10