ThoughtFarmer Pricing, Features, Reviews & Comparison of Alternatives

Pros
ThoughtFarmer's ease of use, and the easy deployment on-premises (although a cloud option is available) helped us implement our new Intranet on time and budget while providing users with a top-notch experience for corporate news, events and navigating different processes in our organization. Social features (likes, commenting, @ mentions) really empower our employees to have a voice be more engaged with our strategic direction, operational insights and celebrating milestones with the recent addition of Shout-outs. From an extensibility perspective, the platform allows for page templates and widget creation (in browser or with modern development IDEs) and it is now based on React, so page loading and navigation is fast and responsive. Customizing with your own fonts. corporate color theme and images is quick and painless. Need to go a bit further? You can add your own CSS or JavaScript to fill in any gaps from the out of the box theming engine. A recent overhaul of the search experience brings the experience to what you would expect from enterprise search with the addition of best bets, predictive search, etc. The people directory is beautifully crafted and thanks to the Employee Directory Connector you can bring your users and their active directory properties (such as department, job title, phone, email) in just a few clicks. For authentication, SAML SSO is an option. The admin area is intuitive and very powerful as many options are configurable in the UI.

Cons
There are only 2 security roles, admin and user, so roles like help desk or others might get exposed to settings one might not want them to have. From an integration point of view, would like to see more integration with Office 365 as we use it for more day-to-day collaboration. A SharePoint integration is possible, but not sure if it will also work with SharePoint Online.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The customer support team for ThoughtFarmer is exceptional! From upgrading to the newest version of the software to working out any issues I had with their features, I can ALWAYS count on the ThoughtFarmer support team to guide me through the process and resolve any issues.

Cons
My company recently upgraded to one of the more recent versions of the software. While I love all the new features that it offers, many features are still being developed or are in the pipeline for the future. Their new FormFlow feature has a lot of potential but still has a lot of limitations given that it's a newer feature.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It works solidly and reliably. Very hard to break! I’m sure I’ve spent a thousand hours in this tool as an admin and power user. And the results look great in desktop or mobile.

Cons
Lack of integration with automation services like Zapier or IFTTT. It would be nice to have more ways to publish content to the intranet without manually logging on.

Rating breakdown

Likelihood to recommend: 8/10

Pros
This is a great intranet software; by far better than what we had! We have a lot of options to set-up information to share company wide. It has been very effective in helping streamline procedures and helping keep everyone connected.

Cons
I wish the home page news carousel could be prioritized in an order other than when it is published. We have to go republish items we want to remain up there to bump off other new items that may have expired. For example, we had a company wide "wear red day" for heart healthy month. Once that day was over to get that message to expire we had republish ones that were behind it. We are also working through an issue with getting email notifications sent when a form is submitted. Support has been excellent!

Rating breakdown

Likelihood to recommend: 10/10

Pros
The software is super easy to use from an administration perspective. Not only is it easy for us in the IT Department, we've been able to train most of the management staff on how to run their own pages and make changes. Initial setup took some tweaking to make it our own but Thoughtfarmer support was very helpful whenever we had issues or needed suggestions. The modules themselves on the back-end are very customize-able and we've rarely needed anything besides the tools laid out for us by the software.

Cons
One of the only cons for our organization is that Thoughtfarmer had lacked any good form integration but it seems they improved this with the latest software release.

Rating breakdown

Likelihood to recommend: 10/10