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Unily Pricing, Features, Reviews and Alternatives

Unily product overview

What is Unily?

Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone. Across the enterprise, wherever people are and whatever they do, we connect and unite them, their productivity applications and the knowledge they need and want, together in a central, meaningful, digital experience.

Key benefits of using Unily

- Gives every employee a face with rich employee profiles, integrated with Azure Active Directory
- Drives engagement with enterprise social networking across desktop and mobile devices
- Improved productivity by centralizing access to apps and tools around the digital workplace through a personalizable menu
- Empowers employees across the business to manage the intranet, with an easy to use content management system
- Flexible platform which allows for simple creation and management of pages, built through a simple page, grid and widget system
- Comprehensive customer success services and online success portal to drive on-going value and engagement

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
Live Online
Videos
Webinars
In Person

Unily pricing information

Value for money

4.2

/5

21

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Unily features

Functionality

4.1

/5

21

Total features

51

2 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Search/Filter
Document Storage
API

Functionality contenders

Unily users reviews

Overall Rating

4.5

/5

21

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.44/10
Rating distribution

5

4

3

2

1

14

6

0

0

1

Pros
Great experience so far with Unily - CSM is responsive and always willing to help out, the service now desk is also very useful.
The Adecco Group is now leveraging of an amazing and powerful communication and collaborative tool in addition to a skilled and committed team.
Working with Unily has been fantastic; our CSM is brilliant, always available to help with anything and responds quickly with solutions.
Cons
The CMS has a small problem in addition is extremely defective the synchronization of SharePoint/Unily software is painful.
Over the past 8 weeks we have submitted over a dozen "support tickets" because of the simple technical issues that keep popping up. We are extremely disappointed.
The software has had many glitches over the year, causing many wasted hours for employees of Mowi to recognise and fix.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It is easy to adopt Unily as an enabling technology to facilitate enterprise knowledge management

Reviewed 5 years ago

Improved internal communications via ability to publish news stories, personal insights and social discussions. Sophisticated expertise location via people directory, profiles, skills metadata, search. Functionality to build portals to support communities of practice. Centralised area to connect the global enterprise and reduce silos. Notifications help reduce email. Gamification to increase engagement and recognition. Essentially the software has provided us with a platform that enables knowledge sharing and collaboration. We are on the way to reducing email traffic, and reliance on shared drives for document management.

Pros

Flexibility of functionality to build sites and integrate with SharePoint to support communities of practice. Supports expertise location through the people directory, profiles and Insights feature. It looks great and can be branded. So easy to use through drag and drop widgets and an intuitive CMS. Straightforward to administrate via permission control. The user experience is seamless; navigate through...

Cons

I rely heavily on metadata to drive the search, navigation and tagging in Unily. Unily metadata is driven from the SharePoint term store, which is excellent because I only need to manage one term store and it synchronises overnight to Unily. It would be good if the synchronisation was more frequent; instead we just plan for the overnight synchronisation. The Unily metadata feature is superb however...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Unily - Changing the face of our Company-wide intranet

Reviewed 2 years ago

Generally the experience has been a good one, although things have been slower to progress due to some misunderstandings on both sides regarding Unily's full capabilities vs our business priorities as well as a number of technical issues. That said, we have not made our 'go live' journey particularly easy since we have had to change our phased launch plan to a more immediate solution in order to support...

Pros

In general the CMS is straightforward and intuitive to use and enables the administrator to create inclusive, consistent, eye catching and engaging content relatively quickly and easily. Our digital marketing team use Umbraco for a lot of their web development work and the CMS is very similar so was relatively easy for various developers to pick up. I really like the native video hosting application and built in media library.

Cons

The document management tools are limited and don't support early versions of SharePoint (we currently have 2013) - only the Online solution. It is fine for storing documents but unless the Global Search is initiated it's not the easiest method of locating a document when you have a lot of document content on the site. The document preview is useful but can be confusing for the user as you then have...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Extremely Disappointed

Reviewed 3 years ago

I have launched websites before and never worked with a CMS this glitchy. We frequently experience issues with basic functionality. Although we have a designated support team of a project manager and tech specialist, the help we receive for these problems is inconsistent. Sometimes they are able to get back to us right away, and other times there's radio silence and we have to follow up. Over the past...

Pros

We liked that the software was (supposedly) customizable to our needs and synced with Sharepoint. We also liked that the company provided personalized tech support.

Cons

-The CMS is extremely glitchy, unreliable, and prone to "bugs" -The Sharepoint/Unily software syncing was extremely difficult -We had to figure out many of these glitches ourselves, with very light support from Unily -The dozens of technical issues resulted in our delaying launch of our website by two extra months

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Adecco Group experience with Unily

Reviewed 2 years ago

Unily have provided us exactly what we were looking for our Digital Workplace: Connecting our employees through their In-house social network, integrating office 365 features in one place, bringing a powerful search engine across Office 365 and empowering our colleagues to take the floor through insights and news. The last but not least: We achieved this in less than 3 months! The Adecco Group is now leveraging of an amazing and powerful communication and collaborative tool in addition to a skilled and committed team. We made the digital transformation happened thanks to Unily!

Pros

The in-house social network is straight forward which makes the difference to increase the adoption of our users across the company.

Cons

AI could be brought to personalize content and experience. A digital workplace in 2020 must be personalized to get relevant content at a glance.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Beyedebase Unily

Reviewed 2 years ago

Globally am satisfied to Unily because it is customizable to our needs and easily synchronized with Sharepoint. It is also active and quickly solves your problem.

Pros

Unily keeps us connected and automatically updates all of our work throughout the entire chain. The intranet software makes work easier and enhances knowledge, thus strengthening effective collaboration.

Cons

Some features of Microsoft Office are missing as well as a widget for birthdays. The CMS has a small problem in addition is extremely defective the synchronization of SharePoint/Unily software is painful.

Unily FAQs and common questions

Q. What type of pricing plans does Unily offer?

Unily has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Unily?

Unily has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Unily support?

Unily supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does Unily support mobile devices?

Unily supports the following devices:
Android, iPad, iPhone


Q. Does Unily offer an API?

No, Unily does not have an API available.


Q. What other apps does Unily integrate with?

Unily integrates with the following applications:
Microsoft SharePoint, Dropbox Business, Workplace from Meta, Microsoft Azure, Oracle CRM On Demand, Expensify, DocuSign, OneDrive, Box, Yammer, Microsoft Teams, SAP SuccessFactors HXM Suite, Slack, Microsoft 365, SAP Concur, ServiceNow, Confluence, Hootsuite, Salesforce Platform, HubSpot CRM, Zendesk


Q. What level of support does Unily offer?

Unily offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum

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