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Top Rated Knowledge Management Software with Communication management - Page 7

Last updated: June 2026

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174 software options

Vivantio logo

Flexible Software. Focused Service.

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Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more.

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Wix logo

Website builder & business management platform

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Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Microsoft SharePoint logo

Collaboration & content management platform

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SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

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Microsoft Viva Engage logo

Enterprise Social Network (ESN) to connect and communicate

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Microsoft Viva Engage is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Microsoft Viva Engage provides a single, secure platform on which companies can share information, resources and business applications

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!

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Breezio logo

Community and Collaboration Platform for Associations

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Breezio is a community management platform that enables users to connect with community members via a unified portal. The platform can be fully customized to fit the needs of any business or organization.

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eGain AI Knowledge Hub logo

#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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AEC Profiles logo

An interactive, crowd sourced DB of all project knowledge.

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A project knowledge management application for employees to learn about each other’s, and vendor's work. Project profiles link people, data, and work content so that a comprehensive understanding of any project can happen in minutes for any employee, contractor, consultant and vendor.

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Stravito logo

Knowledge management software for storing company’s insights

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Stravito is a knowledge management software designed to help organizations curate and store documents related to market research and insights in a centralized repository. It enables businesses to deliver relevant content to targeted audiences using artificial intelligence (AI) and machine learning (ML) technology.

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DEEP Intranet Software logo

Social Intranet Software for SMBs & large firms.

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Inbuilt knowledge management that reduces dependence on people.

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Market Logic logo

Knowledge management and insights engine software

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Market Logic is a knowledge management software designed to help businesses in CPG, healthcare, retail, finance, telecommunication, and other industries capture and store marketing and sales insights data in a centralized repository. It allows administrators to create and execute consumer-centric strategies and search information about brands, products, and operational workflows.

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KnowledgeIQ logo

Intuitive platform supporting teams and customers

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KnowledgeIQ is a cloud-based knowledge management solution that helps businesses secure, centralize and share enterprise content. Make it easy for your teams in customer contact centers, service desks, frontline offices, and online self-service channels to find the right information, exactly when they need it. It provides knowledge management capabilities to streamline workflows, processes, and regulatory compliance.

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Needl.ai logo

AI-based platform for streamlining data aggregation tasks

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Needl.ai is an AI-based platform designed to streamline data aggregation from a variety of sources, including chats, emails, notes, cloud drives, news, blogs, and regulatory information. It offers tools for organizing and collaborating on this diverse pool of data, aiming to enhance workflow in handling information and facilitating teamwork among users.

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Akio.CX logo

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Intellect Connected Frontline Worker logo

Connected frontline operations software for manufacturing

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Intellect’s Zaptic Connected Frontline Worker platform centralizes operational knowledge and delivers critical information directly to frontline teams at the point of work. Designed for manufacturing and regulated environments, the platform transforms static documents & and improves consistency.

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TIKTING logo

TIKTING® Help Desk & Change Management System

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SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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iManage Insight+ logo

Find what matters, faster

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Insight+ is a search and insights engine native to the secure iManage Knowledge Work Platform.

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ThinkOwl logo

A complete AI solution for all your customer support needs.

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Omnichannel customer service software suite fully powered by artificial intelligence (AI).

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KNVEY logo

"Be Easier to Do Business With"

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KNVEY is the all-in-one digital experience platform that integrates DAM, CMS, PIM, AI, and smart forms for easy website and app management. Be easier to do business with for your customers, employees, partners, suppliers, and dealers!

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FAQ Software + logo

Enterprise-scale FAQ software, AI-powered, smart-search

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With the FAQ software from zehnplus you can make tons of data within your company actionable and valuable, for internal or external purposes. Experience artificial intelligence helping your business. FAQ+ makes your data valuable knowledge.

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Shortways logo

Digital assistant, HRIS, ERP, change management.

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The tool that makes it easy for your employees to learn, appropriate and adopt your Cloud application!

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Dokky Suite logo

Self-hosted Publishing Suite: Native PDF Engine & AI Forums.

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Powerful PHP Suite for Document Lifecycle Management. Featuring Dokky Publisher (Native PDF engine), ISO-compliant versioning, AI-integrated Forums, and Private Group Workspaces with Live Chat. Secure, decentralized via IPFS or Torrent Protocol, and 100% subscription-free. Total digital sovereignty.

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Visiativ Chatbot logo

Manage your knowledge management with a custom Chatbot.

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Visiativ Chatbot, the perfect solution for and better knowledge management. Improve your expert efforts on high value tasks and automate redundant subject related to customer/ IT and human ressources support using an AI-enabled tool.

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