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Top Rated Knowledge Management Software with Self service portal - Page 9

Last updated: May 2026

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244 software options

UserVoice logo

Build better products with intelligent product feedback

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UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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Bloomfire logo

Knowledge sharing & insights platform

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Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Engageware logo

Intelligent Online Appointment Scheduling Software

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Engageware Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all sizes – from the world’s largest retail, banking and technology organizations to thousands of small and midsize businesses.

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Quip logo

Docs, tasks, & spreadsheet collaboration with built-in chat

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Quip is a new way to manage your team's documents that also combines documents, spreadsheets, to-do's, and chat in one seamless experience.

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Jive logo

Interactive intranet and collaboration hub for business.

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Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity.

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Vivantio logo

Flexible Software. Focused Service.

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Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more.

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Microsoft SharePoint logo

Collaboration & content management platform

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SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!

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Breezio logo
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Community and Collaboration Platform for Associations

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Breezio is a community management platform that enables users to connect with community members via a unified portal. The platform can be fully customized to fit the needs of any business or organization.

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SOPX logo
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AI-driven SOP creation and management

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SOPX is AI-native knowledge management software that preserves operational expertise and tribal knowledge. Record experienced workers on any phone, or upload an existing PDF procedure, and SOPX produces a structured, editable digital SOP in under 10 minutes. No writing required.

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i2i logo
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Adopt a powerful and intuitive Standards Management solution

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i2i is a standards management platform that provides anytime, anywhere document management, content centralisation, workflow optimisation, and virtual collaboration. It helps organisations control costs and access to current licensed content by allowing to create central repositories of key data, integrate in-house information with links to external sources, share documents, and only pay for the services and information needed.

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eGain AI Knowledge Hub logo
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#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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NanoNotion logo
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Idea & knowledge management platform

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NanoNotion is a cloud-based idea & knowledge management platform designed to help users collect, share and surface ideas & knowledge using a range of features and functionalities, including crowdsourcing, ratings, collaboration tools, statistics & analytics, selectable metrics, commenting, and more

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AEC Profiles logo
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An interactive, crowd sourced DB of all project knowledge.

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A project knowledge management application for employees to learn about each other’s, and vendor's work. Project profiles link people, data, and work content so that a comprehensive understanding of any project can happen in minutes for any employee, contractor, consultant and vendor.

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Market Logic logo
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Knowledge management and insights engine software

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Market Logic is a knowledge management software designed to help businesses in CPG, healthcare, retail, finance, telecommunication, and other industries capture and store marketing and sales insights data in a centralized repository. It allows administrators to create and execute consumer-centric strategies and search information about brands, products, and operational workflows.

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readyplace logo
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AI-powered tutorial management system

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readyplace is an AI-powered tutorial system enabling organizations to create step-by-step click tutorials for process documentation and knowledge transfer. Users can record processes, mark elements, and add explanations in 50+ languages via AI translation. It offers access control, multilayer categorization, and supports internal/external sharing for onboarding, service desk support, and software documentation.

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KnowledgeIQ logo
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Intuitive platform supporting teams and customers

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KnowledgeIQ is a cloud-based knowledge management solution that helps businesses secure, centralize and share enterprise content. Make it easy for your teams in customer contact centers, service desks, frontline offices, and online self-service channels to find the right information, exactly when they need it. It provides knowledge management capabilities to streamline workflows, processes, and regulatory compliance.

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KnowledgeBase logo
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Guide and educate customers

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KnowledgeBase is customer service software for building a comprehensive help center, providing frictionless customer support and self-service round the clock.

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Verint Knowledge Management logo
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Artificial intelligence-enabled knowledge management system

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Verint® Knowledge Management™ is an artificial intelligence (AI)-enabled software designed to help businesses create knowledge bases and interact with clients via a unified platform. It enables professionals to automate workflows, manage digital content, and resolve customers’ queries.

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CDS Mentor logo
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Immersive 3D virtual training solution

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CDS Mentor is a cloud-based SaaS solution that goes beyond traditional work instructions to enable the transformation of existing CAD

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Intellect Connected Frontline Worker logo
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Connected frontline operations software for manufacturing

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Intellect’s Zaptic Connected Frontline Worker platform centralizes operational knowledge and delivers critical information directly to frontline teams at the point of work. Designed for manufacturing and regulated environments, the platform transforms static documents & and improves consistency.

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