App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Datadog
5
219
4
127
3
10
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.
Table of Contents
Is this product right for your business?
Find out with a
Datadog - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Datadog overview
Based on 359 verified user reviews
What is Datadog?
By industry, Datadog reviewers are most commonly professionals in computer software (21%). The most frequent use case for Datadog cited by reviewers is log analysis (45% of reviewers).
What do users say about Datadog pricing?
Some reviewers feel Datadog’s flexible pricing options and free tier help organizations of various sizes, and they appreciate the ability to manage usage to avoid unexpected bills. However, many users find the pricing high, the model complex, and the value for money diminished by additional costs and limited transparency.
What are the most popular integrations for Datadog?
The Datadog integration most frequently cited by reviewers is Slack, a team communication product rated 4.7 out of 5 for its integration with Datadog.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Security and Access Control
Log Management
Features
Metrics
Pricing
Complex and expensive pricing
Datadog’s user interface
Datadog review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.5
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about Datadog?
Users think Datadog provides robust monitoring, log management, and alerting across diverse environments, with real-time insights and customizable dashboards that help them quickly identify and resolve issues. They appreciate its extensive integrations, flexible setup, and ability to centralize data analysis for infrastructure, applications, and security, making it valuable for teams of all sizes.
They report that pricing is often high and the billing model can be confusing, especially for startups or large-scale deployments. Some find initial setup and dashboard customization challenging, and mention alert fatigue or slow support responses, but they value the platform’s reliability and feature set.
Select to learn more
Who uses Datadog?
Based on 359 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Datadog's key features
Most critical features, based on insights from Datadog users:
All Datadog features
Features rating:
Datadog alternatives
Datadog
Starting from
15
Per month
ManageEngine Log360
Starting from
No pricing info
groundcover
Starting from
30
Per month
Site24x7
Starting from
10
Per month
Datadog pricing
Pricing plans
Pricing details:
User opinions about Datadog price and value
Value for money rating:
To see what individual users think of Datadog's price and value, check out the review snippets below.
Jory S.
Frontend architect
Giovanny J.
Director, Enterprise Infrastructure Architect
Datadog integrations (134)
Integrations rated by users
We looked at 359 user reviews to identify which products are mentioned as Datadog integrations and how users feel about them.
Integration rating: 4.7 (16)
Integration rating: 4.4 (11)
“Great integration for alerting”
“Alerts from Cloudwatch are triggered fast on PagerDuty”
Ilya P.
SRE
Integration rating: 4.5 (9)
Integration rating: 4.8 (8)
“We use this as our SSO. The new login system and Azure AD integration allowed multiple tenants to be added which is just what we needed.”
Andrew A.
Security Architect
Integration rating: 4.7 (7)
Integration rating: 4.6 (7)
“Amazon RDS integration monitors our database instances to ensure we are meeting compliance requirements for encryption and backup.”
Shaun K.
CTO
Datadog customer support
What do users say about Datadog customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Datadog customer support.
Widely noted by reviewers, Datadog offers fast, knowledgeable, and responsive customer support across multiple channels.
A significant portion of users highlight helpful onboarding, training, and guidance from the support and customer success teams.
A limited number of users report slow or non-responsive support and difficulty getting direct, relevant answers to technical questions.
Support options
Training options
To see what individual users say about Datadog's customer support, check out the review snippets below.
“The user interface is very simple and customer support and account help our teams in providing training and guidance in case of any issue.”
Khatibur R.
Platform Engineer
“We have also had less than stelar experience with DataDog support, basically being non-responsive.”
Jacob V.
Systems Administrator
“The consequences can include loss of information (due to the developer interpreting the stakeholder's need / wish differently) or confusion (the developer having a tech focused mindset and language while the stakeholders do not)”
Jory S.
Frontend architect
Datadog FAQs
Datadog has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business
These products have better value for money
Q. What is Datadog used for?
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.
Q. Does Datadog support mobile devices?
Datadog supports the following devices:
iPhone, Android, iPad
Q. What level of support does Datadog offer?
Datadog offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat
