AccountEdge Reviews - Pros & Cons, Ratings & more

QuickBooks Enterprise

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NetSuite

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QuickBooks Online Advanced

Sage 50cloud Accounting

AccountEdge is a powerful, easy-to-use, small-business 
accounting software for the Mac and Windows desktop in the United States and Canada.

AccountEdge

Windows

Managing Partner

Customer service is outstanding. Lastly, my accountant loved the options for payroll that are included.

President

This is annoying and unavoidable as far as I can tell. Their "Knowledge Base" and other support, including videos, is just sad.

Owner

We've used it from the very beginning when it was MYOB. It's nice to see it keep getting better and better.

I started using AccountEdge in 2006 on my Mac. Soon I discovered that it has much better accounting options, it is user friendly, and better use of time with lesser chances of errors.

Attorney

I enjoy the number of features, like the built in payroll option, custom invoices, and the ability to handle retainers.

Office Manager

I especially love how fast I can make and customize reports. Processing payroll and making deposits are virtually effortless, which I appreciate.

Treasurer

There are so many features that sometimes I get lost in the choices, especially the reporting choices.

Manager

Emailed replies and concerns misunderstood often. Very pushy on using their online store facilitation.

Terrific accounting software for volunteer treasurer's.

Director of Operations

Horrible - Waste of money, looking for another alternative, NO HELP FROM TECH SUPPORT.

AccountEdge is a stable, feature rich product for both the Mac and Windows Platform. For the small to medium size business, it offers a lot of bang for the buck.

And customer service is the best. I had a couple of questions about the new UPS integration and immediately had a personal reply and answers.

And customer support is FANTASTIC. Whenever my company changes or I forget how to do something, I call customer support.

AccountEdge I consider the best small and medium business software on the market. Beyond AccountEdge, I have used and taught other people  Peachtree, Sage, Quickbooks, and Simply Accounting.

Secretary

Ease of use for progress billing, I am able to bill daily sales in an easy to use format helping me not lose revenue by missing charges to customers.

Controller

One of the pluses for our non profit, it that our payroll service is linked with our accounting software and they process out monthly and quarterly returns very inexpensively.

At the time, and for many years, it did everything I needed it do for managing my company's bookkeeping and accounting. It was fairly easy to use and only required updates every few years.

AccountEdge Pro provides all the features needed in an easy to use, fully integrated, efficient package for the accounting needs of the organizations I've helped.

QuickBooks Desktop

MYOB Business

Good, until they walked away from the Mac user base.

They screwed the MacOS users

I'm a consultant that works with multiple AccountEdge users. It's important to know that there is an agreement between  AccountEdge and Forte to share payments processing revenue. Forte will tell its customers that the rates are competitive but they simply are not.  There are customers paying over 2% over market rates. Moreover, your rates will go up over time and because you integrated the payments you will be forced to pay the increases. If you are considering AccountEdge because of features you like go ahead and buy it but leave your payments processing non-integrated and choose a payments processing provider you trust 

The real Cost of AccountEdge is in Payments Processing 

I really want to like this software more but their lack of development in several areas make that difficult.  In many ways it is much better and more secure than Quickbooks so if that is the target product you are researching then this might be a good alternative for you and your business.    As you should with any software like this do your research and plan out what your needs are and how you plan to use it to make sure this is the right thing for you.    

Good product if you have accounting background

user since 1994

Former AccountEdge Pro User

The invoicing functions work well, creating and sending pdf invoices via Outlook. Creating custom forms such as checks, invoices, statements is easy; I color-code them so customers can easily distinguish an INVOICE (red) from a RECEIPT (green) and so on. Most of the reports work, but I need to upload many to Excel to manipulate the data (to report retained earnings, for example). There is no option to strip the "pretty" formatting on BalSh or Income reports, so to make them functional you need to remove all that formatting (extra blank lines, merged cells, extra blank columns, multiple font colors, shading). This is annoying and unavoidable as far as I can tell. Their "Knowledge Base" and other support, including videos, is just sad. The live customer support when I first subscribed had a complete lack of understanding of accounting. A recent bug required me to send my entire file (a zipped backup) and take a week off while they repaired it and send back a "FIXED" copy. They didn't charge me, but I had to give employees pay advances and pre-pay bills to completely quit bookkeeping for a week. New ownership based in Israel may have improved customer service but I can't verify. There are payroll reports that accurately calc. 941s and W-2s  and others  but you have to use the numbers to complete the IRS forms online unless you want to buy the reporting program separately. I find the non-submittable reports work fine for doing the online forms and printing for my files.

CPA is Baffled.

AccountEdge made a large contribution in the development of my business.

A Real Workhorse

We have been using this software for our Mac since early in the days it was "Mind Your Own Business." We have been satisfied with the results overall.

Works For Us.

I have had a good experience with this program.  

Mac Accounting Program

It is much easier to add accounts  "on the fly" as our record keeping needs evolve.

Former Peachtree user

AccoutEdge Network Edition allows us to use multiple workstations to manage our daily sales, payables, and biweekly payroll.

AccountEdge Pro Long-Time User

We are a software company with most of our business taking place online. I do regular reconciliation of hundreds of thousands of transactions… consolidating them into AccountEdge weekly, bi-weekly, or monthly. In addition we have lots of direct customers that pay by Purchase Order. We drop-ship a number of hardware products from various vendors.

So many functions… and stable for 13 years use now

I have had this software since early 90's when it was MYOB (Mind Your Own Business). Loved the name!  I had already gotten Quicken and was lost from the start. I didn't even install it to my computer, it was so confusing.  MYOB/AccountEdge was so easy to set up.  It took me no time at all to be up and running.  I waited a year or so to get the payroll module... what a mistake.  I should have gotten it at the same time... again... easy , easy , easy.  I was spending hours upon hours doing payroll, withholding, employee records...etc... got set up... now it only takes me minutes.  Love it!

AccountEdge Pro/The best ever!

Overall AccountEdge makes my business bookkeeping simple-- I've used Quickbooks for other clients and I really do prefer the way AccountEdge handles billing for a daily service industry (we are in landscape maintenance).  I wish the mobile technology allowed my husband to see more customer info when he is in the field, but we are able to work around that typically.

Easy to use but a few quirks that annoy me each month

I can do our own payroll. Our accountant is only needed at the end of the year to do our overall business taxes. She is happy with the way that information is presented.

Happy customer.

Hi Barbara,

Thank you for your review.

In response to your inventory issues, you can delete an item as long as the quantity on hand is zero and can not be pending on any invoices. You would also need to purge old transitions that have this item on it.

You should be able to change the Item name/number easily by going into your Item List and clicking on the item, just click on the Name or Item Number field that you would like to change.

If you need additional help, you can reach out technical support team for free at accountedge.com/help.

Thank You

- AccountEdge Customer Care

it's great for custom reports, breaking down expenses for each job, setting up vendors and customers with custom pricing, discounts, shipping, and tax information as well as detailed contact information. 


my program

So Easy Even I Can Do it!

Pretty easy to use, covert and price-good package overall

Easy to use and good accounting software over all.  

We use AccountEdge at work and it works okay

I've been using AccountEdge Pro since it came out.  before that I was using MYOB.  I have tried QuickBooks and Quicken and frankly AccountEdge Pro works like I think.   Entering Invoices, and purchases is simple and quick and updates my inventory.  All of my bank accounts, credit cards, loans, lines are easily reconciled and auto payments keeps them updated.  At the end of the year my accountant gets a copy of my file, reviews it, gives me accountant adjustments to enter, and completes my taxes.  If I wanted, I could just print out any report he needs easily and he could complete the taxes with those reports. but since he is a AccountEdge Certified CPA he offers to do a complete review and helps guide me on setting things up correctly.  I can run my business instead of having to be or having to hire an accountant for daily, and weekly bookkeeping!!

Best Accounting Software Ever!!

I've been using this software for over 15 years. I previously had used other software and even once left AE (then known as MYOB) to return to previous product based on CPA request. But literally, my brain hurt when I used that product. AE has such a clean and clear interface. It has so many ways to customize the app for MY preferences.  The features are logically organized and easy to find, not buried behind a cluttered old-school interface or confusing menus.

I rarely have to call in for help, but when I do, it's handled. And all my software upgrades are delivered automatically. The knowledge base is robust, too. I've used that to improve my knowledge of accounting principles.

We are a small consulting services company with clients across the USA.

Long time user - my brain loves AE

I am a former QB for Mac user.  After spending countless hours on the phone with customer support (from India), and not being able to under stand the tech  or being able to get them to understand my software problem, I decided to look for a better accounting package.
I found it with AccountEdge Pro.  The software is easy to set up!  It works great!  And customer support is FANTASTIC!  
Whenever my company changes or I forget how to do something, I call customer support.  If they are busy they will call me back.  When I am on with customer support, they are english speaking from New Jersey.  Lets just say they are "Made in America".  They have always helped me with my problem.
I have been with AccountEdge Pro for several years.  You can't go wrong with this software company.  I love these guys. 

Best Accounting Package Out There!

I love AccountEdge.  I've used it for since 1992!  Every year they make improvements.  A few years ago they added Bank Reconciliation, importing your activity from your bank.  That is the most wonderful thing!
Of course, they've done many other things, including this year a direct link with UPS. There is no other software that has done as many things as AccountEdge.  That is why I use it and I support other clients using it.

Great software!

AccountEdge Pro and earlier products all the way back to earlier software products have provided a way for me to serve as a volunteer treasurer at my church, homeowners association and civic association over many years.  AccountEdge Pro provides all the features needed in an easy to use, fully integrated, efficient package for the accounting needs of the organizations I've helped.  Closing each year and moving on to the next is done in a matter of a few minutes.  The reports can be customized so everyone can easily understand the financial situation of the organization.  Each year the product has improved.  I've only needed support a few times over the last 15 or so years, but each time the support was easy to get and those helping were pleasant and knowledgeable, unlike my experience with other product's support when trying to get help with that I use for my personal finances.   When I've handed off my duties to others, moving from the Mac environment I use to the Windows environment others use has gone smoothly.  I strongly recommend AccountEdge Pro for anyone needing a robust, complete, usable, multi-platform accounting solution made up of superb software, top-notch support, affordable cost, flexible reporting and great human engineering.  AccountEdge allows me to do quickly and easily take care of my organization's accounting needs.

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