GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Act! vs Agile CRM Comparison (2026)
Add to Compare
Compare similar apps
HubSpot CRM
4.5
Salesforce Sales Cloud
4.4
Zoho CRM
4.3
Good recommendations?
Overview
Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized and turn relationships into results.
All-in-One CRM with Sales, Marketing & Service in single platform. Sales tracking, contact management, marketing automation, telephony, analytics and helpdesk.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
3.9
939
5
4
3
2
1
418
262
119
67
73
- Value for money
- Ease of use
- Features
- Customer support
61%
would recommend this app4.1
526
5
4
3
2
1
251
164
62
21
28
- Value for money
- Ease of use
- Features
- Customer support
67%
would recommend this appPros
“It helps us stay organized, track client interactions, and manage our sales pipeline efficiently. While it may not have the most modern interface, its functionality and flexibility make it a valuable tool for maintaining strong client relationships and supporting day-to-day operations.”
DS
Dominic S.
Financial advisor
“It allows to make changes in our own database, means if need to make some modifications to our existing database, one doesn't need to be dependent on technical support.”
AB
Andrew B.
Managing Partner
“I have used the software since 2001, and it has been an essential part of managing my customer relationships, sales activities, and contact database for over two decades.”
JC
Jamie C.
Owner
Pros
“This all-in-one platform reduces the need to switch between multiple systems by having sales, marketing, and customer service tools all together.”
DL
Denis L.
Customer Service Rep
“Agile CRM combines contact management, lead tracking, and task management, making it easy to tie follow‑ups and activities directly to deals and contacts for a dev-focused company like SoftWeb PK.”
FK
Farman K.
Software Developer
“Well-configured, Agile CRM centralizes leads, tasks, and collaboration to make sure developers, sales, and support are on the same page regarding client history and next steps to avoid dropped follow-ups and miscommunication.”
FK
Farman K.
Software Developer
Cons
“If I had to identify one drawback, it would be that the software can occasionally be a bit finicky—particularly with things like Outlook integration needing to be reset or reconfigured from time to time.”
DM
Dan M.
President
“The desktop version i use does not allow the automatic creation of a Purchase Order from an estimate. ”
RL
Raymond L.
Owner
“It dumps out .ao files that have no purpose and you ust have to delete them to keep your system from getting cluttered.”
LB
Lori B.
president
Cons
“Advanced questions see customer support that's a bit slow, and it does take some effort to fully customize task tracking for restaurant operations.”
MS
Muadzam S.
Area Manager
“It is not a very intuitive program, and it is pretty clunky to use. Once you learn the tricks, it gets better, but there are still a few things that don't make sense.”
Caleb T.
Mechanical Engineer
“Very limited functionality if contacts need to share an email address.”
DS
D S.
other
- Vendor responds to reviews
- Last review6 days ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features105
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- App Notifications
- Appointment Scheduling
- Archiving & Retention
- Audience Targeting
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Batch Processing
- Behavior Tracking
- Billing & Invoicing
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Channel Management
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Security
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Field Sales Management
- File Sharing
- For Insurance Industry
- For Mac Devices
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Geotargeting
- Goal Setting/Tracking
- Help Desk Management
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Influencer Tracking
- Insurance Management
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Kanban Board
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Keywords
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Site Management
- Multiple User Accounts
- Multivariate Testing
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Product Catalog
- Progressive Dialer
- Project Planning/Scheduling
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Recurring Tasks
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Response Management
- Revenue Management
- Role-Based Permissions
- Routing
- SMS Marketing
- Sales Activity Management
- Sales Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search
- Search/Filter
- Segmentation
- Shared Contacts
- Social Marketing
- Social Media Integration
- Task Management
- Template Management
- Territory Management
- Third-Party Integrations
- Visual Analytics
- Web-based Deployment
- Website Visitor Tracking
- Workflow Automation
- Workflow Management
- Total features180
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- App Notifications
- Appointment Scheduling
- Archiving & Retention
- Audience Targeting
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Batch Processing
- Behavior Tracking
- Billing & Invoicing
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Channel Management
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Security
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Field Sales Management
- File Sharing
- For Insurance Industry
- For Mac Devices
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Geotargeting
- Goal Setting/Tracking
- Help Desk Management
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Influencer Tracking
- Insurance Management
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Kanban Board
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Keywords
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Site Management
- Multiple User Accounts
- Multivariate Testing
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Product Catalog
- Progressive Dialer
- Project Planning/Scheduling
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Recurring Tasks
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Response Management
- Revenue Management
- Role-Based Permissions
- Routing
- SMS Marketing
- Sales Activity Management
- Sales Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search
- Search/Filter
- Segmentation
- Shared Contacts
- Social Marketing
- Social Media Integration
- Task Management
- Template Management
- Territory Management
- Third-Party Integrations
- Visual Analytics
- Web-based Deployment
- Website Visitor Tracking
- Workflow Automation
- Workflow Management
Integrations
- Total integrations24
- Adobe Commerce
- BigCommerce
- ClickDesk
- Dropbox
- Drupal
- Drupal Commerce
- Ecwid
- Eventbrite
- FreshBooks
- Freshdesk
- FullContact
- Google Contacts
- Google Workspace
- Gravity Forms
- Help Scout
- Joomla
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Plivo
- QuickBooks Online
- QuickBooks Online Advanced
- RingCX
- SendGrid
- Shopify
- Slack
- Stripe Billing
- Stripe Payments
- SurveyMonkey
- TBD
- Tidio
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- Volusion
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- iCloud
- Total integrations32
- Adobe Commerce
- BigCommerce
- ClickDesk
- Dropbox
- Drupal
- Drupal Commerce
- Ecwid
- Eventbrite
- FreshBooks
- Freshdesk
- FullContact
- Google Contacts
- Google Workspace
- Gravity Forms
- Help Scout
- Joomla
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Plivo
- QuickBooks Online
- QuickBooks Online Advanced
- RingCX
- SendGrid
- Shopify
- Slack
- Stripe Billing
- Stripe Payments
- SurveyMonkey
- TBD
- Tidio
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- Volusion
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- iCloud
Alternatives
Explore similar apps
