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Apex Loyalty Logo

Channel & employee loyalty management

Table of Contents

Apex Loyalty - 2026 Pricing, Features, Reviews & Alternatives

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Apex Loyalty overview

What is Apex Loyalty?

Apex Loyalty is a loyalty marketing and incentive automation tool designed to help businesses engage and communicate with channel partners in order to drive brand advocacy. Developed on the Salesforce platform, Apex Loyalty is a cloud-based solution designed for mid-size to enterprise level companies aiming to boost loyalty and drive sales through incentive and loyalty automation.

To facilitate engagement and interaction, Apex Loyalty provides tools including a personalized partner portal and community platform. Using the drag and drop interface, users can personalize the design of their partner platform and create a simple, mobile-optimized user experience for partners. By utilizing the self-service portal users can set up customized loyalty programs with features such as customer segmentation, redeemable points systems, built-in rewards, gamification, and more. Loyalty programs can be launched using the Apex Rewards-Ready Loyalty platform which automates the task of selecting and procuring rewards to be used as incentives, and partners or clients can earn points through advocacy tasks in order to win rewards.

With Apex Loyalty users can segment members to create and deploy tailored marketing campaigns and deliver relevant content to each segment. An unlimited number of customer segments can be created, based on CRM data, behavior patterns, or other criteria, to facilitate the collection and redemption of loyalty points. The marketing automation tools within Apex Loyalty aim to enhance communication via email or SMS campaigns, and campaigns can be customized with an adaptable rules engine.

Key benefits of using Apex Loyalty

  • Automate the process of thanking partners and customers for their loyalty with Apex Loyalty’s built-in rewards system which automatically offers incentives such as online gift cards and discount coupons.

  • Build a personalized partner portal with the drag and drop website design wizard. Partners can log in to take quizzes, watch videos, access news, reward sales transactions, and other forms of onsite engagement.

  • Create partner segmentation based on any criteria or behavior and create customized and targeted content for different partner segments. Users can also send business offers via email or SMS to target segments and incentivize sales.

  • Reward partners for their on-site engagement by assigning different points values for participation in quizzes or training programs, portal login, or viewing documents or internal messages. Use the gamification feature to incentivize engagement amongst partners.

  • Monitor campaigns via reports and dashboards to visualize how effective campaigns are and see which incentives are working. Ineffective loyalty programs can be updated based on data within reports.
  • Starting price

    4990per user /
    per month

    Alternatives

    with better value for money

    Apex Loyalty’s user interface

    Ease of use rating:

    Apex Loyalty reviews

    Overall rating

    5.0

    /5

    6

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.4/10
    Rating distribution

    5

    4

    3

    2

    1

    6

    0

    0

    0

    0

    Apex Loyalty's key features

    Most critical features, based on insights from Apex Loyalty users:

    Loyalty program
    Rewards management
    Online payments
    Payment processing
    Mobile access
    Gift card management

    All Apex Loyalty features

    Features rating:

    Access controls/permissions
    Activity dashboard
    Activity tracking
    Alerts/Notifications
    Analytics
    API
    Behavior tracking
    Bulk ordering
    Campaign analytics
    Campaign management
    Campaign planning
    Campaign Segmentation
    Catalog management
    Channel analytics
    Channel management
    Churn management
    Client portal
    Communication management
    Contact database
    Contact management
    Content creation
    Content management
    Conversion tracking
    CRM
    Customer accounts
    Customer activity tracking
    Customer database
    Customer engagement
    Customer experience management
    Customer history
    Customer management
    Customer profiles
    Customer segmentation
    Customer surveys
    Customizable branding
    Customizable ctas
    Customizable fields
    Customizable forms
    Customizable reports
    Customizable templates
    Data import/export
    Data synchronization
    Delivery estimate
    Delivery management
    Discount management
    Drag & drop
    Dynamic content
    Dynamic pricing
    eCommerce management
    Email management
    Email marketing
    Email tracking
    Engagement tracking
    Event triggered actions
    Feedback management
    For b2b
    Gamification
    Incentive management
    Inventory control
    Inventory management
    Lead capture
    Lead management
    Marketing automation
    Member portal
    Membership management
    Menu builder
    Monitoring
    Multi-Campaign
    Multi-Channel communication
    Multi-Channel management
    Multi-Channel marketing
    Multi-Language
    Multi-Location
    No-Card loyalty system
    Online ordering
    Opportunity management
    Order management
    Order scheduling
    Order tracking
    Partner management
    Partner portal
    Payment options
    Performance metrics
    Pipeline management
    Point of sale (pos) integration
    Product catalog
    Promotions management
    QR codes
    Real-Time analytics
    Real-Time data
    Real-Time reporting
    Referral tracking
    Reordering
    Reporting & statistics
    Reporting/Analytics
    Sales reports
    Segmentation
    SEO management
    Shipping management
    SMS marketing
    SMS messaging
    Social media integration
    Survey/Poll management
    Surveys & feedback
    Task management
    Third-Party integrations
    Transaction history
    Visual analytics
    Website personalization
    Website visitor tracking
    Workflow management

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    Apex Loyalty pricing

    Value for money rating:

    Starting from

    4990

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Apex Loyalty price and value

    Value for money rating:

    Apex Loyalty integrations (1)

    Top integrations

    Apex Loyalty support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base

    Training options

    Documentation
    Live Online
    Videos

    Apex Loyalty FAQs

    Q. What type of pricing plans does Apex Loyalty offer?

    Apex Loyalty has the following pricing plans:
    Starting from: €4990.00/month
    Pricing model: Subscription

    These products have better value for money


    Q. Who are the typical users of Apex Loyalty?

    Apex Loyalty has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit


    Q. What languages does Apex Loyalty support?

    Apex Loyalty supports the following languages:
    English, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


    Q. Does Apex Loyalty offer an API?

    Yes, Apex Loyalty has an API available for use.


    Q. What other apps does Apex Loyalty integrate with?

    Apex Loyalty integrates with the following applications:
    Salesforce Platform


    Q. What level of support does Apex Loyalty offer?

    Apex Loyalty offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base

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