Apex Loyalty Channel & employee loyalty management ( 5.0/ 5 3 reviews) 16 Alternatives to Apex Loyalty
Explore a recommended list of Apex Loyalty alternatives for your business in 2020. Compare alternatives to Apex Loyalty side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Customer loyalty, engagement & marketing platform
What users mention about Kangaroo See all reviews We have used other loyalty programs and for a similar cost we were able to transfer to Kangaroo successfully and our customers love it. This is huge to customers and has encouraged many people to join it. I like that it is based on phone number as well because I think that is easier for people to remember than an email. The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
Your Hassle Free Loyalty Manager
Customer Loyalty & Marketing Platform
What users mention about TapMango See all reviews We use TapMango as our loyalty program because out current CRM does not have one with a lot of features. Our clients found it pretty easy to use, which is great. TapMango has helped us maintain our loyalty program with different types of promotions. We really enjoy the easy to use interface and great customer service. The new development Tapmango has implemented over the last 6-8 months has been amazing. M super happy with all the features like review boost and ordering via app.
Providing Loyalty and Marketing for 15,000 Local Businesses
What users mention about FiveStars See all reviews This program is super easy to use. I love being able to keep track of my customers purchases, and reward them for their loyalty. What I like most about Fivestars is the ease to which I can get loyalty bonuses and connect to different stores that I may not have known about previously. My overall experience with Fivestars has been amazing. I love that products give me the opportunity to save money at places that I frequent often.
Powerful Promotion Engine for Enterprises
Web-based reservation & accommodation management
What users mention about Little Hotelier See all reviews No alerts are sent when there is a problem that can potentially affect a number users. Therefore you don't know if its your problem or a overall problem. Overall, we are very pleased with this software and the integration with OTA channels and our website works like a charm. A friend who had been in the hotel industry for many years recommended that we incorporate this software to help manage our online reservations. It was one of the best decisions we have made.
Booking & channel management for hospitality properties
What users mention about eviivo See all reviews The worst experience I had with a channel manager. My advice is work with Eviivo if you want to loose money. M in risk of having my Expedia.com account suspended because of Eviivo. When there is a problem Eviivo simply doesn't answer you. Over or double bookings due to their technical glitches - that are left unresolved, ruining my client-channel relationships. Customer support - aggressive and unprofessional.
PMS, Booking & Channel Management for Independent Properties
What users mention about Cloudbeds See all reviews Our entire staff is very thankful that they save a lot of time with our new PMS. All in all very happy we took the decision to change to an All in One Solution. Customer service is great and there is always someone to respond. The set up was easy and it has really solved some of the greatest challenges we were facing. Change this, it serves no purpose, but to aggravate the Innkeepers. The accounting end is complicated, no logical process, typical Geek mentality and no common sense.
Cloud-based hotel management software
What users mention about RMS Cloud See all reviews Overall dealing with RMS in system wise has been great and Customer service are easy to talk to, friendly, explain things with ease they don't rush you. The team know there system and how to explain. All of my experiences with RMS over the years has been very enlightening and helpful. It's seamless - covered everything I needed and then some. The internet booking and maps feature have been great.
Vacation Rental Software with a Website Builder
What users mention about Lodgify See all reviews I like the website building feature most. Other than that is not very impressive, The trainer was very good, She answered all my questions patiently. I love that I can create a website and be able to share what we love most about our property. The settings are very nice and the actual software provides user easy access. I like the extensive Knowledge base, and the opportunity to learn as much we want to. I like the willingness the company has to implement new ideas into the software.
Multichannel ecommerce management and repricing technology
What users mention about SellerActive See all reviews This program streamlined our inventory management needs. It has been amazing to see a company that's so dedicated to helping their customers. It's a great value for the money and the customer service is always prompt and eager to resolve any issues that we've had arise. I can't believe how amazing this platform is. Everyone I've worked with is EXCELLENT.
Product Experience Management (PXM) Software
What users mention about Salsify See all reviews Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great. We were having a horrible time trying to keep up with content demand from dozens of retailers all with different systems. We are currently using this for our Product content Management and the features are just great. Sales figures are improving on a monthly basis.
Vacation rental software for property management companies
What users mention about Hostaway See all reviews TRIED CANCELLING ACCOUNT MULTIPLE TIMES HAD TO DISPUTE CHARGES. Interface confusing terrible customer support saw no value tried to cancel multiple times. Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb. Integrates with a number of good channels for STRs and they have very responsive customer service.
Data feed management & optimization for merchants
What users mention about DataFeedWatch See all reviews We solve ALL our marketing channel product data with DataFeedWatch and it is just amazing. Robust, super fast and one of the best support organizations I have ever worked with. It is very easy to set up, you can customize it as you want and the support is amazing. DFW is a company which is constantly adding improvements and making sure their customers are taken care of. In fact, their customer service is SUPERB.
Channel management for customized cloud-based platforms
Ecommerce automation for Amazon and multichannel sellers
What users mention about Zentail See all reviews If I had to say what I like best is Zentail makes me feel like a partner and not a customer. I feel as though they are vested in our success. I am very impressed not only with the ease of use but the ease of getting up and running. The success dashboard is a great tool to help manage products on all the websites. The Analytics tool is great to see what products are hot and what are not, what is making money and what is not.
Short-term rental software to help you scale
What users mention about Uplisting See all reviews I love how uplisting connects with AirBnB & Booking seamlessly, the integrated all in one inbox absolutely amazing as well makes it easier for my team to access everything in one area. User friendly software that syncs fast. Great bonus features and customer service is awesome. Overall experience is even though that there are some I desired features are still under development, I would like to put my faith in them, I can see the bright future for them.
Inventory management and order fulfilment solution
Multi-channel eCommerce software
Cloud-based partner relationship management (PRM) software
Partner marketing and referral tracking
What users mention about PartnerStack See all reviews I love the ease of use Partnerstack offers in delegating tasks and efficiently pipelining assignments. It is extremely easy to navigate as well. Unable to do different/customisable bundles at the moment for recommending a stack of products, but no biggie. Easy to use and easy to verify a massive positive ROI. Not to mention, a great support team.
Idea & innovation management solution for SMEs
What users mention about HYPE Innovation See all reviews My company has just started using this tool and so far we are very impressed with the user friendliness and very clean interface. This software is great for businesses who would like to engage with their employees to get the best ideas to help develop and grow the business. Also, the collaboration with other companies like trend one and HYVE are very powerful. Overall a great package.
Loyalty, Referrals and Rewards for Online Businesses
100% customizable, ready-to-use loyalty platform.
Customer loyalty solution for enterprises
Customer loyalty tool for managing gift cards and discounts
Customer retention software for managing client loyalty
Net Promoter Score & customer feedback collection
What users mention about Retently See all reviews I felt good about how my customers thought of my business, but it was wonderful to see it in print. There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website. Easy to use, great customer support, great UI, and did exactly what I needed it to do.
Create your own community app. No coding required.
What users mention about Disciple See all reviews If you're looking for the functionality they offer, this is a clear winner. Software is stable and simple. My experience with disciple media was top-notch. Their team is a fantastic group of people, extremely helpful and very knowledgeable. Value is great and the customer support if very very strong. More than I would have expected given the price.
Suite of tools for brand management
Rebate and loyalty program management software
Leading Cloud-Based Community Platform
What users mention about Higher Logic See all reviews Our website partner vetted other online communities for us and felt Higher Logic is the best solution for our membership. As I said, they are feature rich and the reporting is excellent. The on-boarding process was great and very personalized. Recent customer support has been a bit rough, but the product is definitely the best out there. There are a lot of great features available with the online community depending on what package you have. You are able to use it for forum style discussions as well as share and save documents.
The pioneer and market leader in Experience Management
What users mention about Medallia See all reviews The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback. Having instant, constructive feedback allows us to recognize outstanding employees as well as improve our customer experience. I also love the templates that allow us to respond to customer comments. The Reps are amazing and so helpful. There are a lot of functions built into Medallia.
Customer marketing platform
What users mention about Annex Cloud See all reviews Overall the implementation of a loyalty program has been successful and adds a more dynamic and interactive experience for our customers. Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience. They are easy to work with, very customer responsive, and an excellent business partner.
Reputation marketing with reviews, social & SEO tools
What users mention about NiceJob See all reviews Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us. Nice Job integrates perfectly with my scheduling software so it makes receiving reviews very easy. Customer Service is top notch. Fabulous customer service and the value of this product is amazing. The time saved in the review process alone more than pays for the product.
Customer loyalty and relationship marketing for brands
Online gift voucher management
Campaign planning and lead acquisition solution
Customer loyalty software
Online ordering, customer acquisition & retention software
What users mention about Boostly See all reviews They are constantly looking to improve their product and seeking feedback from us to know what we need so they can build a product that will help us succeed. Helping too turn 3rd Party customers into Our customers directly. We love the ease of use and how it can help bring customers in that might of been Thinking about ordering but were on the fence. The support staff is awesome and very helpful, for every one of my questions they have an answer and more. The software is very easy to use and with plenty of features to grow my business.
Powerful in-store and online loyalty and referral program
Loyalty management and customer engagement for retailers
End-to-end customer loyalty & rewards solution
Digital customer loyalty stamp cards for small businesses
Loyalty Management Platform for Fashion and Retail
What users mention about Antavo See all reviews They not only have a great customer service, but also seems to be better than other solutions out there. Antavo excels both in customer acquisition and engagement. Sleeek and treandy to use, makes us feeel good and warmth. Loved to use it daily antavo application is must. Not sure about Windows and Blackberry. But this sucks when you are paying $249 / Month.
Customer loyalty platform
What users mention about Sparkage See all reviews With Sparkage we are able to reward our loyal customers, set them up with redeemable awards, or special offers for returning customers. I was relieved and thrilled when Sparkage began to pay for itself from the very first month. They are very responsive and hands on, and also have been great at suggesting ways to make the program even more effective for us.
Complete customer loyalty & marketing platform
What users mention about RepeatRewards See all reviews Overall repeat rewards has helped increase the return of customers and great value for the money. The features and functionality is excellent. We have used Repeat Rewards for over 6 years. It has been a very successful program for our three restaurants and has provided us with useful customer demographics. Repeat Rewards customer service did a great job with the set-up. My customers appreciate the customer loyalty program, and it helps us compete with the "big-box" loyalty programs.
Loyalty marketing and gift card management
What users mention about Preferred Patron Loyalty See all reviews We have been able to expand our rewards in an easy to use way thanks to Preferred Patron. After shopping many programs this was the only one that felt like a good fit to our business model. This is a great third party loyalty application. The user interface is very easy to use by my cashiers while they are interacting directly with customers. The only problems that I have had is when Windows decides to update itself. They have to access the tablet to correct the problems that any automatic updates cause.
Business marketing software for small businesses
What users mention about Revetize See all reviews Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals. The customer service is outstanding and I always feel like they truly value us as a client. We have also seen many great results getting more and more reviews because of Revetize. Great software for keeping in contact with your customers. The team over at Reva Ty’s is very responsive and helps with everything from small questions to uploading your customer list for you.
Customer loyalty solution for bricks and mortar stores
Rewards & loyalty program app
Customer Loyalty, Marketing and CRM solution
What users mention about Goody See all reviews It was easy to get up and running with [SENSITIVE CONTENT HIDDEN] talking me through the process. It is proving good to have a loyalty program that ties in with other small businesses in our town. Good, relatively easy to learn. Good instructions and very helpful customer service from Goody which makes the overall experience fantastic. We are new to Goody and it is a learning exercise for staff and customers. Hopefully the ease of operation for both will improve in time.
Digital loyalty card service for SME retailers and eateries
What users mention about Loyalzoo See all reviews It is easy to use, I am using the POYNT terminal and I highly recommend Loyalzoo. My customers are definitely enjoying the ease of use, even the few that were resistant to the change. Super easy integration with our POS software, very easy to navigate for customers as well as staff, nice to be able to set your own discounts. The pricing is great especially compared to other Loyalty apps out there like Fivestars, which is almost double the price.
Referral marketing software
What users mention about InviteReferrals See all reviews Referral program is all good and everything but I would like to talk about the amazing feature of the data extraction and the analytics. They give you all the good tools to track the customer activity, so that if you are lacking in aspect you can improve it for better results. Great interface and do what it promises. The team of InviteReferrals is also really good, very polite and always there for help at any hour of the day.
Customer loyalty platform
Booking and reservation management for hotels and hostels
What users mention about Cubilis See all reviews The ease of use could be better; sometimes it is very complicated to add a rate plan but overall it is a nice product and I LOVE to use it. And do not forget their competent, friendly and proactive helpdesk. They are professional and show commitment. We love having it and it is a MUST if you want to be visible on multiple websites. The support team is always happy to help you.
The all-in-one vacation rental management platform
What users mention about Smoobu See all reviews The worst thing is, if you have any blocked dates in the portal calendars they are ignored by Smoobu & then deleted on the portal. They have a very useful and very easy to configure web functionality. I love the functionality of being able to synchronize rates from smoobu with the most important sales channels. Best viable solution for small property owners with great CUSTOMER SUPPORT, CLEAN FEATURES & PRICING.
Marketing analytics to eliminate waste online & offline
Cloud-based platform for automated KYC & AML checks
Product content syndication platform for brands & retailers
Cloud-based distribution and channel management solution
Marketing automation using artificial intelligence
Cloud-enabled partner onboarding & relationship management
Integrated Email Marketing Services
Marketing data aggregation tool
What users mention about Improvado See all reviews Lawrence from the Improvado team was wonderful and great to work with. Sometimes the connection lost and it's hard to find where. In addition to all this, they have an excellent support staff.
Cloud-based channel marketing platform
Leading Marketing Orchestration Platform for the Enterprise
What users mention about Percolate See all reviews I like the calendar view of creative work that's been scheduled and that its publishing automation. It's nice that it has an AEM, but I don't find that very necessary for my particular work. I also have problems with posting from Percolate to Facebook because I worry the videos won't work as well if posted through Percolate. First of all I would like to note that working with monthly calendar and assets in Percolate is more comfortable than in Excel, as it was before.
Multi-channel eCommerce syndication and fulfillment mastery
What users mention about Shopping Feed See all reviews My rep has been great to work with. There are other feeds on the planet but these folks do good at reaching out. I have had a great experience with Shopping Feed from the quality and features of the product to the great customer service. Like any new system there are always questions and best practices and the Shopping-Feed support team was always there to help.
Increasing channel sales and boosting marketing impact
What users mention about Zift Solutions See all reviews User friendly , effective, and streamlined to increase revenue opportunity. So many benefits for any sized business. CRM Tools usually specialize in a few things, as this platform is an effective all in one solution. Zift is helping me generate new opportunities and grow my pipeline for analytics software and consulting services.
Multi-channel Ecommerce solution for online sales
Complete Marketing Automation Software
Reservations management for vacation rental businesses
What users mention about BookingSync See all reviews She is reliable and also witty, which made the onboarding conversations very pleasant despite the technical side of it that can be a little complicated, everything became simple thanks to her. The support team have been fantastic, generally replying to my queries or issues within a few hours and always with a positive response either helping me achieve what I want to, or providing a fix. Thanks to a very useful Month of free trial, I learned how to use and navigate the various options and for a newcomer like me I really enjoyed the easy and logical organisation of the software.
Booking engine for hotels, apartments, and other properties
Partner (PRM), Customer and Employee Communities
Marketing resource management (MRM) software
Inventory management software for eCommerce market places
What users mention about Solid Commerce See all reviews Thank you for your response regarding Solid Commerce's platform. We always are happy to hear feedback from our clients and work hard to ensure that they are satisfied. Problem after problem and they can not fix any of them. It is costing us money now. It is pretty bad you have to call their Sales line to take to anyone. Overall, decent system - horrible customer service and technical support.
Channel, stock, order & inventory management for eCommerce
What users mention about ChannelGrabber See all reviews Another nice touch is the ability to create (different) invoices for different trading names and have these map to sales channels - a real time saver. Great connections to shipping and sales channels. The software is very user friendly and easy to understand for a new person either. Features are so useful to improve, create listings. A fantastic way of managing your stock on your Webstore, Amazon and Ebay. I would highly recommend.
Online management system for vacation rentals & hotels
Product feed automation and order management
Property management software for hospitality industry
What users mention about Rentlio See all reviews Since we started working with Rentlio i have to say that our experience has been outstanding. They have amazing support, always ready to help. Some features are missing and some features are very restrictive and do not accommodate the needs of all users. I like the most that software is easy to use and that have app which helps me to do my work with more efficient.
Channel performance management with distributed marketing
Reservation and channel management for vacation rentals
What users mention about Stays See all reviews It certainly made and makes all the difference in our business and I am convinced that it was our best technological acquisition in the history of our company. Most important to me, the provide the best customer service I have seen in any other company I have worked with. Casa do Mar Rentals - Brazil. It is a 360º program that connects with the main portals, manages all reservations and all tasks in a super clear, safe and controlled way.
Affiliate/Referral Marketing & Lead Generation Software
What users mention about LinkTrust See all reviews The system is impressive. Price Point is great and access to their tech team put this over the top. I have found some issues with click overages sneaking up on me. There is no warning system to let you know that you've over spent your monthly allocation. The customer service this company provides to help you with any question, set-ups or just help in general puts this system over the top.
Property management software for the hospitality industry
What users mention about Booking Automation See all reviews Great service great team super fast when you need them, to be honest, you must try it if you want to grow in your business. A good software for businesses looking to grow and scale. Customer service and technical support was responsive and very helpful too. I really like that it was easy to navigate after learning all the features. The charge automation feature is honestly my favourite function.
Vacation rental management software
What users mention about Your.Rentals See all reviews It is truly a pleasure to have such a good collaboration now and for the future. And the best thing is customer service so nice anytime i have conrcen. Tthe best are your employees who are constantly motivated to continue working together.
Referral software for companies with sales teams
New Generation Channel manager for vacation rentals
What users mention about Rentals United See all reviews M not that great with techy stuff but the user guides were accurate, up to date and easy to navigate. I use Guesty and they have supported me with Rentals United and made the integration really easy. Overall I am happy with Rentals United and think it is good value for money. Like everything, you need to invest some of your own time to get what you want out of it. I have a more secure business now as I am not reliant on 1 channel and I am able to reach more customers. Ultimately this should make the off peak seasons better, and lead to more revenue.
PMS platform with channel manager and payment processing
What users mention about Beds24 See all reviews Fully featured; if you can't find what you want the chances are it's in there somewhere and the customer support is superb and free. So many mistakes -- expensive mistakes -- that came about b/c the software user interface is so difficult to navigate, tons of sub-entries and duplicate entries required, incredibly complex design. The next best, but very much related, characteristic is its ability to integrate with other systems.
Connecting and optimizing the world’s commerce
What users mention about ChannelAdvisor See all reviews Been a great way for us to grow our DTC business when we were mostly wholesale focused. Has allowed us to use channels like Ebay to drive more profitable closeout sales. After our mess up we found out that many other clients where going through the same hardships and even worse experiences with ChannelAdvisor. Very god experience and they help a lot. System was good and worked well and in some ways a lot easier than other systems.
We Make Managing Partners Simple.
Online Advertising Software for SMBs
What users mention about WordStream Advisor See all reviews Most importantly, I feel like they really do care about my success. Many times their team has gone above and beyond, which you don't always find in mature SaaS companies. Pros: Easy to use, All of the integrations that you need to run several PPC marketing campaigns, Beautiful easy to read reports that can be shared with clients, Amazing interface. Overall, I have been happy with the experience. I often flip back and forth between Google Ads and Wordstream, and you do have the ability to sync them back and forth, which is nice.
Today's Most Sophisticated eCommerce Solution
What users mention about Shopping Cart Elite See all reviews I found that SCE was the best shopping cart program available. Its the best user friendly program, and the support they offer is top notch. Didn't manage to use the software as incompetent staff did enough damage to my business to warrant cutting them off before they did more. We had to clean up our data before we imported it into SCE. SCE was very good with helping us with this process and offered us a hands-on way of doing it because that was what fit our situation best.
Web-based vacation rental management & advertising
What users mention about Lodgable See all reviews Lodgable gets me more bookings and their customer service is great. The dashboard is super friendly and magazine reservations is a breeze. Of course the straw that broke the camels back was being charged for non-existent reservations that they should have known were cancelled both from the channel and out communications. The site is clean and easy to navigate. The pricing is fantastic, nothing beats free.
Running a rental business is hard. Guesty makes it easy.
What users mention about Guesty See all reviews Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills. I am happy to share what worked to help those out in a similar position. Here is what I have tried and what worked, with + and - to compare advantages and disadvantages. They want to know what we like, and what we do not like, and the execute perfectly every time. This is a customers product, and a genuine company.
Short-term rental management software and channel manager
What users mention about MyVR See all reviews We are thrilled to be using this venue, it's extremely useful for our cabin rental business. I was able to build a very nice looking website with the intuitive tools, very simple to navigate. Not only is MyVR a great software but the folks BEHIND the tech are also great. There are many softwares out there today which perform similar functions but I really just like working with them. Markus and technical support wizard, Tristan, have been nothing but wonderful in helping us step-by-step with kind attention and responsiveness.
The easiest way to list and sell on the major marketplaces.
What users mention about Sellbrite See all reviews Being an ex-programmer myself I understand that things can not be accomplished overnight, but their team has been doing an outstanding job. The product is easy to use and very intuitive. Fabulous product, fabulous customer service, true Multi Channel functionality. The best product of its genre that I've seen. I love almost everything about it, except for the change to the plans. Their new price structure would substantially increase my cost, for just a marginal increase in benefits.
Channel manager for vacation & short term rentals
What users mention about Syncbnb See all reviews Easy to use, fast syncing, getting better and better. They guarantee for no double bookings and the support is super fast and responsive. Train wreck out of the gate, they they decided to set fire to the disaster. Great product, great service. The SyncBnB team has been super responsive.
Inventory Management Software for B2B & B2C companies
What users mention about Jazva See all reviews They refuse to refund you wasted money. Ive been with them for 7 months and i have still not received my full setup. It looks like at one time they did pretty good but it appears they have gotten much larger then they can handle. The features you're sold on don't exist and worse yet much of the software becomes broken as you use it.
Hospitality property management and hostel management system