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App comparison

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Baton Logo

Cloud-based project management and tracking software

Last updated: March 2026

Baton Alternatives & Competitors (2026)

Top 2 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Skalin logo

Built for SaaS Vendors who want to scale faster.

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logo
Skalin
logo
Baton
4.9

Value for money

0.0
569
/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.8

Functionality

0.0

Contact Management

5/5

Activity Tracking

4.9/5

Activity Dashboard

4.8/5

Top Features

Customer Engagement

N/A

Customer History

N/A

Customizable Reports

N/A

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Baton
4.7

Value for money

0.0
15
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

Custify logo

Customer success solution for SaaS businesses

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logo
Custify
logo
Baton
4.9

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.8

Functionality

0.0

API

5/5

Activity Tracking

4.5/5

Activity Dashboard

4.2/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

Product Fruits logo

User onboarding platform

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logo
Product Fruits
logo
Baton
4.7

Value for money

0.0
111
usage based/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Behavior Tracking

5/5

Activity Tracking

4.4/5

Audience Targeting

4.3/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

monday CRM logo

Customer relationship management solution

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logo
monday CRM
logo
Baton
4.5

Value for money

0.0
12
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Calendar Management

5/5

API

4.8/5

Activity Dashboard

4.6/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

Customerscore.io logo

Platform for uncovering upsell opportunities

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logo
Customerscore.io
logo
Baton
4.9

Value for money

0.0
119
/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.8

Functionality

0.0

Behavioral Targeting

5/5

Account Management

4.7/5

Behavior Tracking

4.7/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

Rocketlane logo

A client-centric, next-gen PSA tool

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logo
Rocketlane
logo
Baton
4.6

Value for money

0.0
19
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Activity Dashboard

5/5

Activity Tracking

4.6/5

Access Controls/Permissions

4.3/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Baton
4.2

Value for money

0.0
39
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.4

Functionality

0.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

Gainsight CS logo

Customer success platform

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logo
Gainsight CS
logo
Baton
4.1

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.4

Functionality

0.0

Advocate Management

5/5

Customer Database

4.7/5

Communication Management

4.5/5

Top Features

Customer Engagement

N/A

Customer History

N/A

Customizable Reports

N/A

SmartKarrot logo

Intelligent Customer Success & Account Management

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logo
SmartKarrot
logo
Baton
4.4

Value for money

0.0
15000
usage based/per year

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

API

5/5

Account Management

4.5/5

Activity Dashboard

4.5/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
Baton
4.5

Value for money

0.0
9
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

ChurnZero logo

Customer engagement & retention for subscription businesses

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logo
ChurnZero
logo
Baton
4.7

Value for money

0.0
12000
/per year

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Account Management

5/5

Activity Tracking

5/5

Alerts/Notifications

5/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

Totango logo

Accelerate Revenues with Customer Engagement Management

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logo
Totango
logo
Baton
3.6

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

3.6

Functionality

0.0

Complaint Monitoring

5/5

Campaign Management

4/5

Customer Journey Mapping

4/5

Top Features

Configurable Workflow

N/A

Customer History

N/A

Customizable Reports

N/A

HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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logo
HubSpot Service Hub
logo
Baton
4.2

Value for money

0.0
15
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.1

Functionality

0.0

Automated Routing

5/5

Alerts/Notifications

4.7/5

Access Controls/Permissions

4/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

eWay-CRM logo

Customer relationship management solution

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logo
eWay-CRM
logo
Baton
4.4

Value for money

0.0
20
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

Activity Tracking

4.7/5

Access Controls/Permissions

4.2/5

API

3.8/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

Front logo

AI-enabled customer service platform for collaboration

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logo
Front
logo
Baton
4.1

Value for money

0.0
25
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.4

Functionality

0.0

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Access Controls/Permissions

4.3/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

Churn360 logo

AI-driven customer success platform

learn more
logo
Churn360
logo
Baton
4.8

Value for money

0.0
399
/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

5.0

Functionality

0.0

Activity Tracking

5/5

Customer Database

5/5

Customer Engagement

5/5

Top Features

Configurable Workflow

N/A

Customer History

N/A

Customizable Reports

N/A

UserGuiding  logo

Best-value digital adoption and self-service help platform.

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logo
UserGuiding
logo
Baton
4.6

Value for money

0.0
174
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.7

Functionality

0.0

Audience Targeting

5/5

Account Management

N/A

Activity Dashboard

N/A

Top Features

Customer Engagement

N/A

Customer History

N/A

Customizable Reports

N/A

LearnUpon logo

Learning management and course authoring solution

learn more
logo
LearnUpon
logo
Baton
4.6

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Blended Learning

5/5

Assessment Management

4.5/5

Asynchronous Learning

4.4/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A

Akita logo

Customer Success Software

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logo
Akita
logo
Baton
4.0

Value for money

0.0
99
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

Alerts/Notifications

5/5

API

4/5

Activity Tracking

3/5

Top Features

Configurable Workflow

N/A

Customer Engagement

N/A

Customer History

N/A