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Microsoft Bookings
5
95
4
55
3
13
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online appointment scheduling for small businesses
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Microsoft Bookings - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Microsoft Bookings overview
Based on 168 verified user reviews
What is Microsoft Bookings?
Reviews for Microsoft Bookings come from a wide variety of industries, including higher education (8% of reviewers), computer software (7%), and information technology and services (6%). The most frequent use case for Microsoft Bookings cited by reviewers is appointment scheduling (83% of reviewers).
What are the most popular integrations for Microsoft Bookings?
The Microsoft Bookings integrations most frequently cited by reviewers are: Microsoft Outlook (an email management product rated 4.9 out of 5 for its integration with Microsoft Bookings) and Microsoft Teams (a meeting product, 4.4).
Starting price
per month
Alternatives
with better value for money
Microsoft Bookings’s user interface
Microsoft Bookings reviews
Overall rating
4.4
/5
168
Positive reviews
77
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.77/10
5
4
3
2
1
95
55
13
3
2
Jonathan K.
Chief Marketing Officer
Kate L.
Sales
Josh D.
IT Support Engineer
Josh D.
IT Support Engineer
John W.
Owner, Designer
Ray W.
Senior Consultant
Who uses Microsoft Bookings?
Based on 168 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Microsoft Bookings's key features
Most critical features, based on insights from Microsoft Bookings users:
All Microsoft Bookings features
Features rating:
Microsoft Bookings alternatives
Microsoft Bookings
Starting from
6
/user
Per month
GlossGenius
Starting from
24
Per month
Goldie
Starting from
19.99
Per month
Vagaro
Starting from
23.99
Per month
Microsoft Bookings pricing
Pricing plans
Pricing details:
User opinions about Microsoft Bookings price and value
Value for money rating:
To see what individual users think of Microsoft Bookings's price and value, check out the review snippets below.
Jonathan K.
Chief Marketing Officer
Kate L.
Sales
Microsoft Bookings integrations (3)
Integrations rated by users
We looked at 168 user reviews to identify which products are mentioned as Microsoft Bookings integrations and how users feel about them.
Integration rating: 4.9 (36)
“Linking team calendars and notifications”
Laura E.
Director of Operations and Onboarding
Integration rating: 4.7 (23)
“The integration with Microsoft Teams is important because it is widely used across our organization, and integrating the app directly into Teams ensures smoother communication and more efficient workflows.”
Iaron C.
Desktop Support Specialist
Integration rating: 4.7 (6)
Integration rating: 5.0 (3)
“It helps us connect our inspection work with the tools we already use, making collaboration and document management much easier.”
Zubair K.
Principal Architect
Integration rating: 5.0 (2)
“We have solid branding with Exclaimer by "boiler plating" all signatures from all users at all locations & it integrates easily with Bookings!”
Jimmy H.
IT Manager
Integration rating: 4.0 (1)
“Best app so far for managing SM for all apps.”
Tammy W.
CEO
Microsoft Bookings support options
Typical customers
Platforms supported
Support options
Training options
Microsoft Bookings FAQs
Microsoft Bookings has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Microsoft Bookings used for?
Microsoft Bookings is an online booking and appointment scheduling solution for small businesses, available as part of Microsoft 365. Clients can visit the booking page whenever they want, book the time and service they need, get a confirmation email and calendar invitation, and reschedule or cancel if they must. For customers who prefer to book by phone, users can simply enter their appointment details and Microsoft Bookings sends all confirmations and reminders. Microsoft Bookings provides small businesses with a unique appointment booking webpage which allows their customers to select their desired service, appointment date and time, and which staff member they wish to see. Staff and appointment availability is updated in real time, so customers can book appointments 24/7 without needing to make a phone call or wait for confirmation that their desired time slot is available. Microsoft Bookings automatically sends out confirmation emails to customers, and users can also define when automated reminder emails are sent. Customers can also reschedule or cancel their existing bookings through the scheduling page, with users able to control how much notice is required for cancellations or changes. The centralized booking calendar in Microsoft Bookings gives users an overview of all customer appointments, with month, week, and work-week views, and a day ‘split view’ which displays staff availability for a given day. Users can manually create appointments for customers who enquire in-person or over the phone, and cancel, reschedule, or reassign existing customer appointments. Customer contact details and notes are stored in the customer list, and when a new customer makes a booking online, a new contact is automatically created for that customer. Microsoft Bookings’ mobile app allows users to manage customers, appointments, and staff availability on-the-go, and can also be used to access directions to the user’s next appointment.
Q. Does Microsoft Bookings support mobile devices?
Microsoft Bookings supports the following devices:
iPhone, Android, iPad
Q. What level of support does Microsoft Bookings offer?
Microsoft Bookings offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
