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chatlyn Logo

Software for managing customer engagement

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chatlyn - 2026 Pricing, Features, Reviews & Alternatives

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chatlyn overview

What is chatlyn?

chatlyn is an AI platform to help manage client communication across multiple channels, empowering businesses to streamline communication, reduce workload, and optimize engagement for enhanced customer satisfaction and revenue growth.

Its omnichannel inbox offers a centralized hub for managing customer interactions across diverse channels such as email, webchat, WhatsApp, SMS, Instagram, Facebook Messenger, and Telegram. AI-generated reply suggestions and message draft recommendations expedite responses and conversation summarization simplifies handling. chatlyn ensures seamless communication globally by translating messages to the recipient's language and allowing replies in the sender's preferred language.

Features include:

- The platform's ticketing system facilitates efficient assignment and tracking of client requests and custom attributes, enables the creation of dynamic lists, adapting in real-time based on specified parameters.

- Webchat widget integration enables live chat functionality on websites, enhancing accessibility and customer interaction. The WhatsApp newsletter feature leverages journey builder automation to deliver targeted, automated messages, maximizing client engagement and revenue generation.

- chatlyn's AI chatbot offers instant responses to queries round-the-clock, further enhancing customer support efficiency. Additionally, a Chrome extension integrates with the chatbot, enabling swift responses to online reviews and comments.

- Its journey builder allows the creation of dynamic workflows and newsletter campaigns synchronized with various events and customer interactions. This includes tailored messages based on customer stages, responses, or actions.

chatlyn offers various marketing automation features like keyword detection, automatically addressing customer inquiries based on predefined terms, and integrations with CRM, PMS, POS, and other systems for comprehensive client engagement. Detailed analytics and reports provide invaluable insights into customer behavior and engagement, enabling businesses to refine strategies and optimize performance.

With GDPR compliance ensuring data privacy, chatlyn offers peace of mind regarding sensitive information. Accessible via the web, iOS, and Android apps, businesses can manage customer conversations and receive notifications.

Key benefits of using chatlyn

  • Automated communication: Chatlyn automates client communication, reducing workload.
  • Omnichannel management: Manage all interactions from one location.
  • AI-powered support: Get AI-generated reply suggestions and recommendations.
  • Multilingual support: Translate messages into +25 languages for global reach.
  • Dynamic lists: Create dynamic lists based on custom attributes for personalized interactions.
  • Webchat widget: Add live chat functionality to your website for easy access.
  • WhatsApp newsletter: Send targeted, automated messages via WhatsApp for higher engagement.
  • AI chatbot: Instantly answer queries 24/7 with AI-powered chatbot support.
  • Chrome extension: Easily answer reviews or comments online with the Chrome extension.
  • Journey builder: Automate workflows and create customized campaigns.
  • Marketing automation: Save time with automated keyword detection and response.
  • CRM integration: Better understand and engage with clients through CRM integrations.
  • Analytics and reports: Access detailed insights for optimizing customer interactions.
  • GDPR compliance: Ensure data privacy and compliance with GDPR regulations.
  • Mobile accessibility: Access conversations, data, and notifications anywhere, anytime.
  • Starting price

    49flat rate /
    per month

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    chatlyn’s user interface

    Ease of use rating:

    chatlyn reviews

    Overall rating

    5.0

    /5

    2

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    0

    0

    0

    0

    chatlyn's key features

    Most critical features, based on insights from chatlyn users:

    Inbox management
    Chat/Messaging
    Reporting & statistics
    Multi-Channel communication
    Customer history
    Email management

    All chatlyn features

    Features rating:

    Activity dashboard
    Activity tracking
    Alerts/Notifications
    API
    Autoresponders
    Collaboration tools
    CRM
    Customizable branding
    Feedback management
    Interaction tracking
    Multi-Language
    On-Demand communications
    Personalization
    SMS messaging
    Social media integration
    Surveys & feedback
    Template management
    Third-Party integrations
    Workflow management

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    chatlyn pricing

    Value for money rating:

    Starting from

    49

    Per month

    Flat Rate

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about chatlyn price and value

    Value for money rating:

    chatlyn integrations (7)

    chatlyn support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    24/7 (Live rep)
    Chat

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    chatlyn FAQs

    Q. What type of pricing plans does chatlyn offer?

    chatlyn has the following pricing plans:
    Starting from: €49.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of chatlyn?

    chatlyn has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does chatlyn support?

    chatlyn supports the following languages:
    German, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


    Q. Does chatlyn support mobile devices?

    chatlyn supports the following devices:
    Android, iPad, iPhone


    Q. Does chatlyn offer an API?

    Yes, chatlyn has an API available for use.


    Q. What other apps does chatlyn integrate with?

    chatlyn integrates with the following applications:
    Zapier, BookingSync, Slack, Dialogflow, Apaleo, Salesforce Platform, Mews


    Q. What level of support does chatlyn offer?

    chatlyn offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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