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Dialogflow Logo

AI-powered chatbots and conversational agents

Last updated: September 2024

Table of Contents

Dialogflow - 2025 Pricing, Features, Reviews & Alternatives

What is Dialogflow?

Dialogflow allows users to build AI-powered chatbots and conversational agents, with natural language understanding and intent recognition, text, and speech processing. It allows developers to design custom virtual agents for bots, applications, services, and devices.

Dialogflow is an AI platform for conversational interfaces, which enables users to build custom applications, test on a website or mobile app, deploy to production, and start generating leads on Facebook Messenger, Google Home, Amazon Echo, and Android Wear 2.0 devices.

Dialogflow allows businesses to create chatbots for scheduling appointments, automatically respond to customer queries, and provide information about products or services.

Starting from

Free

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Dialogflow's key features

Most critical features, based on insights from Dialogflow users:

Natural Language Processing
Speech Recognition
Multi-Channel Communication
Multi-Language
AI/Machine Learning
Live Chat

All Dialogflow features

Features rating:

For Developers

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Dialogflow pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

Dialogflow integrations (40)

Integrations rated by users

We looked through 28 user reviews, to identify which products are mentioned as Dialogflow integrations, and what is the users perception.

respond.io logo
respond.io

Integration rating: 5.0 (1)

All our chats feed into respond.io and without Dialogflow we cannot survive a day.

AvatarImg

Anonymous Reviewer

Head Employer Success

Dialogflow support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum

Training options

Documentation

Dialogflow reviews

Overall rating

4.4

/5

28

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.36/10
Rating distribution

5

4

3

2

1

14

12

2

0

0

Pros
The user experience and the management in building agents is very nice and commendable in this software. Many tools and major integration platforms are provided for deployment which is very good.
Additionally, Dialogflow's natural language processing capabilities are impressive, allowing us to craft bots that can provide helpful, accurate responses.
The overall experience from Modeling to Testing and then Deploying is very good. I like this software very much.
Cons
Its restricted to API's and some time difficult to integrate in your system.
Also, our developers thought Dialogflow documentation around Python SDK is limited in scope. It has limited examples of implementation, use cases are not diverse and few tutorials on how to implement.
The management for permissions of allowing users to access agents are a little bit of confusing.

Dialogflow FAQs

Q. What type of pricing plans does Dialogflow offer?

Dialogflow has the following pricing plans:
Pricing model: Free

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Q. Who are the typical users of Dialogflow?

Dialogflow has the following typical customers:
Freelancers, Small Business


Q. What languages does Dialogflow support?

Dialogflow supports the following languages:
English


Q. Does Dialogflow offer an API?

No, Dialogflow does not have an API available.


Q. What other apps does Dialogflow integrate with?

Dialogflow integrates with the following applications:
Google Chat, Telegram, Viber, Voximplant Platform, Twitter/X, Slack, SignalWire, Avaya Enterprise Cloud, Twilio


Q. What level of support does Dialogflow offer?

Dialogflow offers the following support options:
Chat, Email/Help Desk, FAQs/Forum

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