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BookingSync is a reservation and channel management tool that helps businesses manage clients and synchronize vacation rental bookings with portals. The platform's core features include a
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
49
Per month
Flat Rate
Value for money
3.5
/5
51
Starting from
No pricing info
Value for money contenders
Overall Rating
4.5
/5
51
Positive reviews
36
8
3
2
2
Overall rating contenders
Andrew P.
Computer Software, self-employed
Used daily for 2+ years
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Besides the technical benefits - my most favorite thing is the outstanding customer support. In terms of property management software, BookingSync is WAY ahead of the competition when it comes to customer support.
Can't think of anything right now - my only small complaint is that sometimes the admin area is slow to load.
Hi Andrew, Many thanks for that great review. Glad to see that you enjoy our customer support! This team is really committed to meeting your needs and providing you with the best possible support. Aurore
Kenan G.
Hospitality, 1-10 employees
Used daily for 2+ years
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What I like most about BookingSync is the ability to customize it (most of it) for our needs; including synchronization to other distribution channels and websites, pulling data into our backend database with their free API and using Apps such as Notifications to automate communications with our guests and owners. Plus having complete control to customize our website as we see fit is a huge benefit....
Ability to customize it for our needs. The biggest winner is the ability to customize our own website as we see fit.
Needs more documentation and a larger app section, which I know will come in time. The home owners section needs expansion, Notifications is a little confusing and needs documentation and we need more in-depth guest management (for instance fields for spouse, children, anniversaries, - more so than the one notes field).
Thanks Kenan for these words. Your feedback is very valuable for us. We already started to work on our documentation improvement. As you say, we still work on some Apps new features (Owners, Notifications). It's very important for us to allow you maximum of customization, with your website and also through our API. Feel free to give us your feedback, we're also working on a solution to co-create our product with our customers, stay tuned ;)
Verified reviewer
Hospitality, 1-10 employees
Used daily for less than 6 months
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In conclusion, if you are ready for a real challenge specially if you manage several properties, I only manage 16 and it has been a challenge for me, I hope at the end I can come back here and update my review to say it was worth it but so far I unfortunately can't say that, I just now was with Airbnb on the phone for an hour because guests are trying to book my properties but they are getting an error...
-Friendly staff like -Several nice apps to extend functionality -Connection available to main channels -Their new inbox is a great feature (Only avl for airbnb and HomeAway) -Easy to connect with zapier to extract your data and connect other tools.
-Very expensive onboarding, unorganized and unfinished, declared as completed around Dec 1st, you are told that BookingSync will handle everything for you, BUT... -2 Weeks later and my website was still not working, unable to take reservations or payments. -Got double booked twice as the connection with HomeAway is still not completed 25d later by HomeAway and icals were not linked by BookingSync team. -The...
Andrew C.
Leisure, Travel & Tourism, 51-200 employees
Used daily for less than 6 months
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We are another one of the ex-Kigo companies that got abruptly put out of work due to platform failure last year. In hindsight it was a blessing. In our search to find another platform I came here to Capterra and looked through all the reviews, studied each one, did a trial version of several and eventually settled on Bookingsync. We've never looked back. The first thing about Bookingsync that...
Ease of use and getting setup quickly Excellent customer support Flexibility of add-on software and integrations Great looking website out of the box with excellent SEO functionality built in
Needs more features like reporting (but that's coming)
Many thanks for that great review Andrew, we're proud to have you as a customer. Glad to see that you like our quick setup, customer support and flexibility with our App Center with great partners apps!
Leonard C.
Leisure, Travel & Tourism, self-employed
Used daily for 6-12 months
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Ive been in the Travel business the last 20 years and since the last 10 years, I have opened up an apartment house. But having found booking sync , it really has been great. I am young and fairly fluent with Computers and checked and tested numerous booking software ( and used Kigo for over 2years). With booking sync they are fairly priced (fee is fixed, not like others charging per room per night)...
Its Affordable. Service is great. Website builder is easy to use. It works fluently and covers all aspects off rental price structures.
There is none Everything is covered in this well designed Software !