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BookingSync

Reservations management for vacation rental businesses

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BookingSync Pricing, Features, Reviews and Alternatives

BookingSync product overview

Price starts from

87

/momonth
Per User

What is BookingSync?

BookingSync is a reservation and channel management tool that helps businesses manage clients and synchronize vacation rental bookings with portals. The platform's core features include a

Key benefits of using BookingSync

  • Channel Manager: Keep all calendars, rates, descriptions, photos, locations etc. up-to-date on Booking.com, Airbnb, TripAdvisor, HolidayLettings by TripAdvisor, and HomeAway.

  • Website Builder: Build a personalized vacation rental website with BookingSync.

  • Notifications: Streamline communications with guests, owners and everyone on the team.

  • Owners: Provide owners with access to view their calendars and block dates.

  • Invoices: Generate professional invoices with custom content and format in one click.

  • Zapier by BookingSync: Connect BookingSync with popular apps and platforms such as MailChimp, Facebook, Twitter, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Webinars
    Documentation
    Live Online
    Videos

    BookingSync pricing information

    Value for money

    3.6

    /5

    50

    Price starts from

    87

    /momonth
    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    BookingSync features

    Functionality

    3.9

    /5

    50
    Total Features61 3 categories

    Most valued features by users

    Reservations Management
    Booking Management
    Online Booking
    Reporting/Analytics
    Room Booking
    CRM
    Calendar Management
    Payment Processing

    Functionality contenders

    BookingSync users reviews

    Overall rating

    4.5

    /5

    50

    Positive reviews

    88%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10
    Rating distribution

    5

    4

    3

    2

    1

    36

    8

    3

    1

    2

    Pros
    My onboarding specialist is not "just doing her job", she actually does much more than that. I cannot thank her enough for the great help she has been, and her patience with me.

    RW

    Roman W.

    The customer care is awesome. We have 175+ properties across several cities and we like to push the boundaries of what's possible with technology so I had a lot of questions.

    Andrew C.

    What a good idea to have adopted this solution and I particularly appreciate the customer support. Responsive and effective even if in the end I have not often had need.

    dv

    davide v.

    Cons
    Even then the damage was done, because they had synced without checking our settings, they were permanently overwritten and we had to rebuild all of the properties.

    DB

    Dan B.

    Too many bugs, post 2017 no feedback from large users was considered, every bug was expensive, support was (sorry) horrible.

    BH

    BH H.

    We also had to cancel 20 reservations in a panic. They have given us another agent now who still doesn't understand the basic settings.

    DB

    Dan B.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The customer support we're all looking for.

    Reviewed 3 years ago
    Pros

    Besides the technical benefits - my most favorite thing is the outstanding customer support. In terms of property management software, BookingSync is WAY ahead of the competition when it comes to customer support.

    Cons

    Can't think of anything right now - my only small complaint is that sometimes the admin area is slow to load.

    Vendor response

    Hi Andrew, Many thanks for that great review. Glad to see that you enjoy our customer support! This team is really committed to meeting your needs and providing you with the best possible support. Aurore

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great product and great service

    Reviewed 5 years ago

    What I like most about BookingSync is the ability to customize it (most of it) for our needs; including synchronization to other distribution channels and websites, pulling data into our backend database with their free API and using Apps such as Notifications to automate communications with our guests and owners. Plus having complete control to customize our website as we see fit is a huge benefit....

    Pros

    Ability to customize it for our needs. The biggest winner is the ability to customize our own website as we see fit.

    Cons

    Needs more documentation and a larger app section, which I know will come in time. The home owners section needs expansion, Notifications is a little confusing and needs documentation and we need more in-depth guest management (for instance fields for spouse, children, anniversaries, - more so than the one notes field).

    Vendor response

    Thanks Kenan for these words. Your feedback is very valuable for us. We already started to work on our documentation improvement. As you say, we still work on some Apps new features (Owners, Notifications). It's very important for us to allow you maximum of customization, with your website and also through our API. Feel free to give us your feedback, we're also working on a solution to co-create our product with our customers, stay tuned ;)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    25 Days of Nightmares and Counting - Vacancy Rate Skyrocket to 60% and still increasing

    Reviewed 3 years ago

    In conclusion, if you are ready for a real challenge specially if you manage several properties, I only manage 16 and it has been a challenge for me, I hope at the end I can come back here and update my review to say it was worth it but so far I unfortunately can't say that, I just now was with Airbnb on the phone for an hour because guests are trying to book my properties but they are getting an error...

    Pros

    -Friendly staff like -Several nice apps to extend functionality -Connection available to main channels -Their new inbox is a great feature (Only avl for airbnb and HomeAway) -Easy to connect with zapier to extract your data and connect other tools.

    Cons

    -Very expensive onboarding, unorganized and unfinished, declared as completed around Dec 1st, you are told that BookingSync will handle everything for you, BUT... -2 Weeks later and my website was still not working, unable to take reservations or payments. -Got double booked twice as the connection with HomeAway is still not completed 25d later by HomeAway and icals were not linked by BookingSync team. -The...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Everything we needed, and there's plenty more to come!

    Reviewed 5 years ago

    We are another one of the ex-Kigo companies that got abruptly put out of work due to platform failure last year. In hindsight it was a blessing. In our search to find another platform I came here to Capterra and looked through all the reviews, studied each one, did a trial version of several and eventually settled on Bookingsync. We've never looked back. The first thing about Bookingsync that...

    Pros

    Ease of use and getting setup quickly Excellent customer support Flexibility of add-on software and integrations Great looking website out of the box with excellent SEO functionality built in

    Cons

    Needs more features like reporting (but that's coming)

    Vendor response

    Many thanks for that great review Andrew, we're proud to have you as a customer. Glad to see that you like our quick setup, customer support and flexibility with our App Center with great partners apps!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Super system (Very well designed)

    Reviewed 5 years ago

    Ive been in the Travel business the last 20 years and since the last 10 years, I have opened up an apartment house. But having found booking sync , it really has been great. I am young and fairly fluent with Computers and checked and tested numerous booking software ( and used Kigo for over 2years). With booking sync they are fairly priced (fee is fixed, not like others charging per room per night)...

    Pros

    Its Affordable. Service is great. Website builder is easy to use. It works fluently and covers all aspects off rental price structures.

    Cons

    There is none Everything is covered in this well designed Software !

    BookingSync FAQs and common questions

    BookingSync has the following pricing plans:
    Starting from: €87.00/month
    Pricing model: Subscription


    BookingSync has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    BookingSync supports the following languages:
    English, French


    Yes, BookingSync has an API available for use.


    BookingSync integrates with the following applications:
    PayPal, Rentals United, Zapier, Gmail, Google Drive, Stripe, Beyond Pricing, QuickBooks Online, BookingPal, Mailchimp, Braintree


    BookingSync offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

    Related categories