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BookingSync

4.5
(51)

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Reservations management for vacation rental businesses

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(0)

BookingSync Pricing, Features, Reviews and Alternatives

BookingSync FAQs

Q. What type of pricing plans does BookingSync offer?

BookingSync has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of BookingSync?

BookingSync has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does BookingSync support?

BookingSync supports the following languages:
English, French

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Q. Does BookingSync offer an API?

Yes, BookingSync has an API available for use.

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Q. What other apps does BookingSync integrate with?

BookingSync integrates with the following applications:
PayPal, Rentals United, Zapier, Gmail, Google Drive, Stripe, Beyond, Quickbooks Online, BookingPal, Mailchimp, Braintree

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Q. What level of support does BookingSync offer?

BookingSync offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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BookingSync product overview

What is BookingSync?

BookingSync is a reservation and channel management tool that helps businesses manage clients and synchronize vacation rental bookings with portals. The platform's core features include a

Key benefits of using BookingSync

  • Channel Manager: Keep all calendars, rates, descriptions, photos, locations etc. up-to-date on Booking.com, Airbnb, TripAdvisor, HolidayLettings by TripAdvisor, and HomeAway.

  • Website Builder: Build a personalized vacation rental website with BookingSync.

  • Notifications: Streamline communications with guests, owners and everyone on the team.

  • Owners: Provide owners with access to view their calendars and block dates.

  • Invoices: Generate professional invoices with custom content and format in one click.

  • Zapier by BookingSync: Connect BookingSync with popular apps and platforms such as MailChimp, Facebook, Twitter, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Live Online
    Videos
    Webinars
    Documentation

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    BookingSync pricing information

    Value for money

    3.5

    /5

    51

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    Free plan
    Subscription
    Free trial
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    Value for money contenders

    BookingSync features

    Functionality

    3.9

    /5

    51

    Total features

    54

    3 categories

    Most valued features by users

    Reservations Management
    Online Booking
    Booking Management
    Third Party Integrations
    Reporting/Analytics
    Payment Processing
    Electronic Payments
    Calendar Management

    Functionality contenders

    BookingSync users reviews

    Overall Rating

    4.5

    /5

    51

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.75/10
    Rating distribution

    5

    4

    3

    2

    1

    36

    8

    3

    2

    2

    Pros
    My onboarding specialist is not "just doing her job", she actually does much more than that. I cannot thank her enough for the great help she has been, and her patience with me.
    What a good idea to have adopted this solution and I particularly appreciate the customer support. Responsive and effective even if in the end I have not often had need.
    The customer care is awesome. We have 175+ properties across several cities and we like to push the boundaries of what's possible with technology so I had a lot of questions.
    Cons
    Even then the damage was done, because they had synced without checking our settings, they were permanently overwritten and we had to rebuild all of the properties.
    Too many bugs, post 2017 no feedback from large users was considered, every bug was expensive, support was (sorry) horrible.
    We also had to cancel 20 reservations in a panic. They have given us another agent now who still doesn't understand the basic settings.

    Overall rating contenders

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    Andrew P.

    Computer Software, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The customer support we're all looking for.

    Reviewed 4 years ago
    Pros

    Besides the technical benefits - my most favorite thing is the outstanding customer support. In terms of property management software, BookingSync is WAY ahead of the competition when it comes to customer support.

    Cons

    Can't think of anything right now - my only small complaint is that sometimes the admin area is slow to load.

    Vendor response

    Hi Andrew, Many thanks for that great review. Glad to see that you enjoy our customer support! This team is really committed to meeting your needs and providing you with the best possible support. Aurore

    KG
    AvatarImg

    Kenan G.

    Hospitality, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great product and great service

    Reviewed 6 years ago

    What I like most about BookingSync is the ability to customize it (most of it) for our needs; including synchronization to other distribution channels and websites, pulling data into our backend database with their free API and using Apps such as Notifications to automate communications with our guests and owners. Plus having complete control to customize our website as we see fit is a huge benefit....

    Pros

    Ability to customize it for our needs. The biggest winner is the ability to customize our own website as we see fit.

    Cons

    Needs more documentation and a larger app section, which I know will come in time. The home owners section needs expansion, Notifications is a little confusing and needs documentation and we need more in-depth guest management (for instance fields for spouse, children, anniversaries, - more so than the one notes field).

    Vendor response

    Thanks Kenan for these words. Your feedback is very valuable for us. We already started to work on our documentation improvement. As you say, we still work on some Apps new features (Owners, Notifications). It's very important for us to allow you maximum of customization, with your website and also through our API. Feel free to give us your feedback, we're also working on a solution to co-create our product with our customers, stay tuned ;)

    AR
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    Verified reviewer

    Hospitality, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

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    25 Days of Nightmares and Counting - Vacancy Rate Skyrocket to 60% and still increasing

    Reviewed 4 years ago

    In conclusion, if you are ready for a real challenge specially if you manage several properties, I only manage 16 and it has been a challenge for me, I hope at the end I can come back here and update my review to say it was worth it but so far I unfortunately can't say that, I just now was with Airbnb on the phone for an hour because guests are trying to book my properties but they are getting an error...

    Pros

    -Friendly staff like -Several nice apps to extend functionality -Connection available to main channels -Their new inbox is a great feature (Only avl for airbnb and HomeAway) -Easy to connect with zapier to extract your data and connect other tools.

    Cons

    -Very expensive onboarding, unorganized and unfinished, declared as completed around Dec 1st, you are told that BookingSync will handle everything for you, BUT... -2 Weeks later and my website was still not working, unable to take reservations or payments. -Got double booked twice as the connection with HomeAway is still not completed 25d later by HomeAway and icals were not linked by BookingSync team. -The...

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    Andrew C.

    Leisure, Travel & Tourism, 51-200 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Everything we needed, and there's plenty more to come!

    Reviewed 6 years ago

    We are another one of the ex-Kigo companies that got abruptly put out of work due to platform failure last year. In hindsight it was a blessing. In our search to find another platform I came here to Capterra and looked through all the reviews, studied each one, did a trial version of several and eventually settled on Bookingsync. We've never looked back. The first thing about Bookingsync that...

    Pros

    Ease of use and getting setup quickly Excellent customer support Flexibility of add-on software and integrations Great looking website out of the box with excellent SEO functionality built in

    Cons

    Needs more features like reporting (but that's coming)

    Vendor response

    Many thanks for that great review Andrew, we're proud to have you as a customer. Glad to see that you like our quick setup, customer support and flexibility with our App Center with great partners apps!

    LC
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    Leonard C.

    Leisure, Travel & Tourism, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Super system (Very well designed)

    Reviewed 6 years ago

    Ive been in the Travel business the last 20 years and since the last 10 years, I have opened up an apartment house. But having found booking sync , it really has been great. I am young and fairly fluent with Computers and checked and tested numerous booking software ( and used Kigo for over 2years). With booking sync they are fairly priced (fee is fixed, not like others charging per room per night)...

    Pros

    Its Affordable. Service is great. Website builder is easy to use. It works fluently and covers all aspects off rental price structures.

    Cons

    There is none Everything is covered in this well designed Software !

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