App comparison
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Enghouse Contact Center
5
12
4
7
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center platform
Last updated: September 2026
Enghouse Contact Center Alternatives & Competitors (2026)
Top 1 free alternatives
DialedIn CCaaS
Cloud-based contact center solution to streamline operations
0.5
Value for money
Starting price
0.4
Functionality
Agent Interface
5/5
Auto-Dialer
4.8/5
Activity Dashboard
4.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
LiveAgent
Cloud-based customer service platform for all sizes
0.4
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
CloudTalk
Cloud-based call center software for sales and support teams
Value for money
Starting price
Functionality
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
JustCall
Cloud-based AI communication platform for sales teams
0.1
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
Dialpad
The AI-native platform where conversations become action.
0.1
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
Aircall
Cloud-based phone & AI comms for SMB & mid-market
0.3
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.8/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
0.3
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Access Controls/Permissions
3/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
0.2
Value for money
No pricing info
Starting price
0.2
Functionality
Audio/Video Recording
5/5
Access Controls/Permissions
4.3/5
API
4/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
0.1
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
0.2
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
0.5
Value for money
Starting price
0.4
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Alerts/Notifications
4.8/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
0.6
Value for money
No pricing info
Starting price
0.3
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
N/A
AI Copilot
N/A
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
0.4
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
API
5/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
0.5
Value for money
No pricing info
Starting price
0.2
Functionality
Activity Tracking
5/5
AI Copilot
5/5
Alerts/Escalation
3.9/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
Value for money
No pricing info
Starting price
0.1
Functionality
Automated Routing
4.8/5
Automatic Call Distribution
4.5/5
Agent Interface
4.3/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
0.1
Value for money
Starting price
0.3
Functionality
Automated Routing
5/5
Automatic Call Distribution
5/5
Activity Dashboard
4/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
4.3/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
0.8
Value for money
Starting price
0.3
Functionality
Automatic Call Distribution
5/5
Alerts/Notifications
4/5
Access Controls/Permissions
N/A
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5
4.2
Value for money
No pricing info
Starting price
4.3
Functionality
2-Way Messaging
N/A
Access Controls/Permissions
N/A
Activity Monitoring
N/A
Top Features
Agent Interface
5/5
Automatic Call Distribution
4.8/5
Automated Routing
4.3/5