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EvaluAgent Logo

Quality assurance solution for customer service and sales

Last updated: March 2026

EvaluAgent Alternatives & Competitors (2026)

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Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


CXone Mpower logo

Cloud-based contact center software

learn more
logo
CXone Mpower
logo
EvaluAgent

0.7

4.1

Value for money

4.8
71
per user/per month

Starting price

15
per user/per month

0.4

4.1

Functionality

4.5

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

5/5

Top Features

Approval Process Control

N/A

Assessment Management

N/A

Audit Management

N/A

XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
logo
XM for Customer Experience
logo
EvaluAgent

0.3

4.5

Value for money

4.8
1500
/per year

Starting price

15
per user/per month

0.1

4.6

Functionality

4.5

Activity Dashboard

5/5

Access Controls/Permissions

4.6/5

Activity Tracking

4.5/5

Top Features

API

N/A

Approval Process Control

N/A

Assessment Management

N/A

Playvox logo

WEM Software for customer service teams.

learn more
logo
Playvox
logo
EvaluAgent

0.1

4.7

Value for money

4.8
15
per user/per month

Starting price

15
per user/per month

0.2

4.7

Functionality

4.5

Activity Dashboard

5/5

AI/Machine Learning

5/5

API

5/5

Top Features

Access Controls/Permissions

N/A

Approval Process Control

N/A

Assessment Management

N/A

Calabrio ONE logo

Comprehensive performance software for contact centers

learn more
logo
Calabrio ONE
logo
EvaluAgent

0.4

4.4

Value for money

4.8
295
flat rate

Starting price

15
per user/per month

0.2

4.3

Functionality

4.5

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

5/5

Top Features

Access Controls/Permissions

N/A

Assessment Management

N/A

Audit Management

N/A

Genesys Cloud CX logo

AI-enabled experience orchestration platform

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logo
Genesys Cloud CX
logo
EvaluAgent

0.7

4.1

Value for money

4.8
75
per user/per month

Starting price

15
per user/per month

0.3

4.2

Functionality

4.5

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

API

N/A

Approval Process Control

N/A

Assessment Management

N/A

OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

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logo
OnviSource OmVista
logo
EvaluAgent

0.2

5.0

Value for money

4.8
Empty state illustration for "No pricing info"

No pricing info

Starting price

15
per user/per month

0.1

4.6

Functionality

4.5

Alerts/Escalation

5/5

Activity Tracking

N/A

Ad hoc Analysis

N/A

Top Features

API

N/A

Approval Process Control

N/A

Assessment Management

N/A

Capturi logo

Conversational AI tool for analyzing phone conversations

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logo
Capturi
logo
EvaluAgent

0.1

4.9

Value for money

4.8
Empty state illustration for "No pricing info"

No pricing info

Starting price

15
per user/per month

0.3

4.8

Functionality

4.5

Call Center Management

5/5

Activity Dashboard

4.8/5

Customer Experience Management

4.7/5

Top Features

Access Controls/Permissions

N/A

Alerts/Escalation

N/A

Alerts/Notifications

N/A

CloudTalk logo

Cloud-based call center software for sales and support teams

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logo
CloudTalk
logo
EvaluAgent

0.6

4.2

Value for money

4.8
19
per user/per month

Starting price

15
per user/per month

0.2

4.3

Functionality

4.5

Activity Tracking

5/5

Agent Interface

5/5

API

5/5

Top Features

AI/Machine Learning

N/A

Approval Process Control

N/A

Assessment Management

N/A

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
logo
LiveAgent
logo
EvaluAgent

0.1

4.7

Value for money

4.8
15
per user/per month

Starting price

15
per user/per month

0.1

4.6

Functionality

4.5

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Approval Process Control

N/A

Assessment Management

N/A

Audit Management

N/A

Nextiva logo

AI-enabled solution to streamline business communication

learn more
logo
Nextiva
logo
EvaluAgent

0.3

4.5

Value for money

4.8
25
per user/per month

Starting price

15
per user/per month

0.1

4.6

Functionality

4.5

Agent Interface

5/5

Audio Calls

4.8/5

Activity Dashboard

4.7/5

Top Features

AI/Machine Learning

N/A

Approval Process Control

N/A

Assessment Management

N/A

Scorebuddy logo

All-in-One Quality Management Platform for Contact Centers

learn more
logo
Scorebuddy
logo
EvaluAgent

0.2

4.6

Value for money

4.8
12
per feature/per month

Starting price

15
per user/per month

0.1

4.4

Functionality

4.5

Alerts/Escalation

5/5

API

5/5

Audit Management

5/5

Top Features

Access Controls/Permissions

N/A

AI/Machine Learning

N/A

Approval Process Control

N/A

Medallia Agent Connect logo

Customer feedback, coaching, and QA for customer support.

learn more
logo
Medallia Agent Connect
logo
EvaluAgent

0.3

4.5

Value for money

4.8
39
flat rate/per month

Starting price

15
per user/per month

0.4

4.9

Functionality

4.5

Agent Interface

5/5

Alerts/Escalation

5/5

Customer Database

5/5

Top Features

Access Controls/Permissions

N/A

Activity Dashboard

N/A

AI/Machine Learning

N/A

CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

learn more
logo
CallMiner Eureka
logo
EvaluAgent

0.8

4.0

Value for money

4.8
Empty state illustration for "No pricing info"

No pricing info

Starting price

15
per user/per month

0.3

4.2

Functionality

4.5

Activity Tracking

N/A

Agent Interface

N/A

AI Summarization

N/A

Top Features

Approval Process Control

N/A

Assessment Management

N/A

Audit Management

N/A

Verint Forecasting and Scheduling logo

Workforce management & contact center quality assurance tool

learn more
logo
Verint Forecasting and Scheduling
logo
EvaluAgent

4.8

0.0

Value for money

4.8
Empty state illustration for "No pricing info"

No pricing info

Starting price

15
per user/per month

4.5

0.0

Functionality

4.5

Ad hoc Reporting

N/A

Audio Capture

N/A

Customer Experience Management

N/A

Top Features

Access Controls/Permissions

N/A

Activity Dashboard

N/A

AI/Machine Learning

N/A

monday.com logo

Project management software

learn more
logo
monday.com
logo
EvaluAgent

0.5

4.3

Value for money

4.8
9
per user/per month

Starting price

15
per user/per month
4.5

Functionality

4.5

Accounting

5/5

360 Degree Feedback

4.8/5

Advertising Management

4.8/5

Top Features

AI/Machine Learning

N/A

Alerts/Escalation

N/A

Alerts/Notifications

N/A

Five9 logo

Cloud contact and call center software

learn more
logo
Five9
logo
EvaluAgent

0.8

4.0

Value for money

4.8
119
/per month

Starting price

15
per user/per month

0.4

4.1

Functionality

4.5

Alerts/Notifications

4.1/5

AI Copilot

4/5

Alerts/Escalation

3.7/5

Top Features

Access Controls/Permissions

N/A

Approval Process Control

N/A

Assessment Management

N/A

Pointerpro logo

Assessments and surveys for generating personalized reports

learn more
logo
Pointerpro
logo
EvaluAgent

0.5

4.3

Value for money

4.8
69
flat rate/per month

Starting price

15
per user/per month
4.5

Functionality

4.5

Access Controls/Permissions

5/5

API

5/5

Anonymous Feedback

4.6/5

Top Features

AI/Machine Learning

N/A

Alerts/Escalation

N/A

Approval Process Control

N/A

inconnect logo

Make Contact. Do Business.

learn more
logo
inconnect
logo
EvaluAgent

0.7

4.1

Value for money

4.8
1
flat rate/per month

Starting price

15
per user/per month

0.2

4.3

Functionality

4.5

Alerts/Escalation

4.2/5

A/B Testing

N/A

Activity Tracking

N/A

Top Features

API

N/A

Approval Process Control

N/A

Assessment Management

N/A

Klearcom logo

Domestic IVR Mapping In Over 100+ Countries

learn more
logo
Klearcom
logo
EvaluAgent
4.8

Value for money

4.8
0.01
per feature/per year

Starting price

15
per user/per month
4.5

Functionality

4.5

Alerts/Notifications

5/5

Activity Dashboard

3/5

API

3/5

Top Features

Access Controls/Permissions

N/A

AI/Machine Learning

N/A

Alerts/Escalation

N/A

InputKit logo

InputKit, the best tool for an incredible experience.

learn more
logo
InputKit
logo
EvaluAgent
4.8

Value for money

4.8
2000
flat rate/per year

Starting price

15
per user/per month

0.4

4.9

Functionality

4.5

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

N/A

Top Features

Alerts/Escalation

N/A

Approval Process Control

N/A

Assessment Management

N/A