App comparison
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EvaluAgent
5
13
4
7
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Quality assurance solution for customer service and sales
Last updated: September 2026
EvaluAgent Alternatives & Competitors (2026)
Top 3 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.2
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Approval Process Control
N/A
Assessment Management
N/A
Audit Management
N/A
monday.com AI Work Platform
Project management software
0.5
Value for money
Starting price
Functionality
Accounting
5/5
360 Degree Feedback
4.8/5
Advertising Management
4.8/5
Top Features
AI/Machine Learning
N/A
Alerts/Escalation
N/A
Alerts/Notifications
N/A
0.3
Value for money
Starting price
0.1
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Alerts/Notifications
4.7/5
Top Features
AI/Machine Learning
N/A
Approval Process Control
N/A
Assessment Management
N/A
0.7
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Approval Process Control
N/A
Assessment Management
N/A
Audit Management
N/A
0.8
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Access Controls/Permissions
N/A
Approval Process Control
N/A
Assessment Management
N/A
0.6
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Top Features
AI/Machine Learning
N/A
Approval Process Control
N/A
Assessment Management
N/A
0.4
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Top Features
Access Controls/Permissions
N/A
Assessment Management
N/A
Audit Management
N/A
0.3
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
4.6/5
Activity Tracking
4.5/5
Top Features
API
N/A
Approval Process Control
N/A
Assessment Management
N/A
0.7
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
API
N/A
Approval Process Control
N/A
Assessment Management
N/A
0.7
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
AI/Machine Learning
N/A
Approval Process Control
N/A
Assessment Management
N/A
0.1
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
AI/Machine Learning
5/5
API
5/5
Top Features
Access Controls/Permissions
N/A
Approval Process Control
N/A
Assessment Management
N/A
0.2
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
5/5
API
5/5
Audit Management
5/5
Top Features
Access Controls/Permissions
N/A
AI/Machine Learning
N/A
Approval Process Control
N/A
0.1
Value for money
Starting price
0.2
Functionality
Audio Capture
5/5
Auto-Dialer
5/5
Alerts/Escalation
4.7/5
Top Features
Access Controls/Permissions
N/A
AI/Machine Learning
N/A
Approval Process Control
N/A
0.3
Value for money
Starting price
0.4
Functionality
Agent Interface
5/5
Alerts/Escalation
5/5
Customer Database
5/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
AI/Machine Learning
N/A
0.8
Value for money
Starting price
0.3
Functionality
Activity Tracking
N/A
Agent Interface
N/A
AI Copilot
N/A
Top Features
Approval Process Control
N/A
Assessment Management
N/A
Audit Management
N/A
0.3
Value for money
No pricing info
Starting price
0.1
Functionality
Activity Tracking
N/A
Archiving & Retention
N/A
Audio Capture
N/A
Top Features
Alerts/Escalation
N/A
Alerts/Notifications
N/A
Approval Process Control
N/A
0.8
Value for money
No pricing info
Starting price
0.3
Functionality
Activity Tracking
N/A
Agent Interface
N/A
AI Summarization
N/A
Top Features
Approval Process Control
N/A
Assessment Management
N/A
Audit Management
N/A
0.2
Value for money
No pricing info
Starting price
0.1
Functionality
Alerts/Escalation
5/5
Activity Tracking
N/A
Ad hoc Analysis
N/A
Top Features
API
N/A
Approval Process Control
N/A
Assessment Management
N/A
0.2
Value for money
No pricing info
Starting price
0.5
Functionality
Activity Tracking
N/A
AI Summarization
N/A
Archiving & Retention
N/A
Top Features
Access Controls/Permissions
N/A
AI/Machine Learning
N/A
Approval Process Control
N/A
4.8
Value for money
No pricing info
Starting price
4.5
Functionality
Ad hoc Reporting
N/A
Audio Capture
N/A
Customer Experience Management
N/A
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
AI/Machine Learning
N/A