Fons Pricing, Features, Reviews & Comparison of Alternatives

Fons

Scheduling & payment software for appointment-based business

4.81/5 (54 reviews)

Fons overview

Fons is a scheduling and payment automation solution for appointment-based businesses, particularly music teachers, academic tutors, coaches, trainers, massage therapists, and other client-based businesses with a regularly returning student or client base.

Fons connects clients and business owners to streamline the appointment scheduling and payment process via a web based platform and native mobile apps for Android & iPhone. Business owners simply set up a Fons account, invite their clients to join, and begin scheduling appointments.

Business owners can select their availability, set lesson/session pricing, and choose a suitable cancellation policy window before sending personalized appointment invites to clients. Clients can then sign the billing policy, select a session time, add their payment details, and are automatically billed at the end of each confirmed appointment, eliminating invoicing hassle and avoiding late payments.

Business owners can also generate and share a personal booking link via email, text, social network, or on their website so further streamline the appointment booking process for clients/students. Each client’s information, appointment and billing history is kept in a simple profile, for access at any time. Family management features lets parents add and manage multiple kids' schedules and keep track of payments with a single payment method.
fons.com

Pricing

Starting from
$9.95/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English
Fons screenshot: Fons is accessible via both web browser & mobile applications for Android & iPhoneThe Fons StoryFons screenshot: Personalized client profilesFons screenshot: Personalized online booking links for clients to click through onFons screenshot: Customizable appointment types and prices, including "no-cost" sessionsFons screenshot: Customizable appointment confirmationsFons screenshot: Color-coded calendar with day, week or month viewsFons screenshot: Searchable transaction historyFons screenshot: Visual billing reports

Fons reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.6
  4.7
  4.8
Brittney Thomson

Fons Is Life Changing

Used daily for 1-2 years
Reviewed 2018-09-15
Review Source: Capterra

Awesome.. can’t say that enough.

Pros
As a vocal Coach I struggled for YEARS with working out a convenient way to bill people, especially in the event of having to hold students accountable for my 24 hour notice cancellation policy without just losing the student altogether or having an awkward conversation with them. (I am very non-confrontational) Fons has COMPLETELY fixed that for me! I have never heard a complaint for my policy since using Fons and never missed receiving a payment because Fons retrieves it for me. Also never lost students over it. I honestly make $300-$400 from cancellations a month that I would not have been paid prior to using it. Fons is the middle man for me and it makes everything so easy!

Cons
I honestly have no real complaints. Customer service is always asking how to improve the product and they have actually taken and worked with multiple suggestions I’ve given!

Response from Fons


Hey Brittney,

While we do have a ton of great easy to use features, everyone does love the automated cancellation policy. Whoa, $300-$400 a month from cancellations, you are now able to capture, that's amazing! We've had others tell us the same thing, but until you really start adding it up it's hard to imagine it would ever be that much. Great job & glad we could help! Also, thanks for the great review!

¿ Mica ~ Customer Success Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Allie Tyler

Perfect integration for a great price!

Used daily for free trial
Reviewed 2019-06-10
Review Source: Capterra

Pros
Integrating invoicing + scheduling into one software and the ease of use for my clients! Great customer support!

Cons
There's a few visual kinks to work out, and I wish it were easier to log in from my phone. I'd also like to be able to manage my calendar a bit more (turning on & off certain months versus just days/times).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Allison Schweitzer

Time is Money - Fons is Saving me Tons of It!

Used daily for less than 6 months
Reviewed 2018-11-06
Review Source: Capterra

It was a big switch for me, to bring all my clients aboard this system. I knew it would take some time, and there would likely be questions along the way. Let's just say it took significantly less effort than I was expecting. The chat support has been phenomenal. I don't know how they do it, but the Fons team seems to always be ready to answer my questions, no matter what time of day/night. If they didn't quite know the answer instantly, they got back to me ASAP.

Pros
The overall look is simple, clean, and is very user-friendly. Probably 95% of the clients I work with LOVE it, and found it very easy to change over to for payments and scheduling. The other 5% are the ones who generally dislike technology as a whole, and/or find it difficult. I've especially noted the praise I've received from employing Fons in my business (thanks for making me look good!) from those clients I know work in the tech industry themselves. They have seemed impressed.

Cons
I work with a large variety of clients in a number of ways, and ultimately would love to be able to do just a couple more specific things with different sets of client lists, etc. However, I know Fons is a young company; I've been assured that some of those things are coming down the pike.

Response from Fons


Hey Allison,

Thanks for the great review and glad we made you look so good, so awesome to hear:)

We are loving all of your feedback and great ideas for new feature enhancements and are working on them as quickly as possible, so keep them coming!

¿ Mica ~ Customer Success Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ruth Brown

Life... simplified

Used daily for free trial
Reviewed 2018-08-13
Review Source: Capterra

I've invested time into getting my Fons account set up and running... but now, it's ready to run. Less time at the bank, less awkward money talks with clients. More of doing what I love. That's what Fons is for me, and the peace of mind and professional front it gives my business is worth 5 times what they're charging.

Pros
What I love most about fons is that my clients love it. It's easy and straightforward for them, and looks super professional. For me, Fons has given me so much more peace of mind. Happier clients=happier me.

Cons
I have run into a few bumps, but there's a great support team that will stick with you and help you figure everything out. Most of my minor problems come from me not being able to see what my clients see. When they run into problems, it's more difficult to resolve the issue.

Response from Fons


Hey Ruth, thanks for the review! So glad to have you as a part of our Fons family! Since, reading your review we have added some videos to our help center, so you can at least see what their signup and appointment scheduling & confirmation looks like. We are always looking to improve, so if you have anything in-particular you would like to see for your clients just let us know:) Also, have them reach out to us because they have the benefit of the same great support as you and if it something we think may be helpful to you from your clients we will pass it along to you as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rob Hampton

I no longer dread billing my students.

Used daily for 1-2 years
Reviewed 2018-09-17
Review Source: Capterra

I love teaching guitar, but I hate the tedious administrivia part of running your own business, and until recently the worst part was scheduling and billing my students. I tracked their lessons with pencil and paper, and used email to schedule and bill. Looking back on it, the whole process was incredibly inefficient and prone to miscommunication and mistakes. Now my calendar is synced with my students, and the billing happens behind the scenes. When I first signed up with Fons I think it had just opened for business, and I'd occasionally encounter bugs. Their customer service is AMAZING. Like, "how do you stay in business with this level of service?" amazing. Not only did they genuinely care if I had a problem, often things I reported got fixed within a few days. The app now feels solid and I recommend it without reservation.

Pros
Not spending six hours at the start of every month calculating and emailing invoices to each of my students.

Cons
A minor gripe: I'd like to have access to a record of each email Fons sends on my behalf.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Fons pricing

Starting from
$9.95/month
Pricing options
Free trial
Subscription
View Pricing Plans

A 14-day free trial is available, after which Fons costs from $9.95 per staff member per month, plus 2.9% + $.30 / credit card transaction or 1.8% / ACH transaction.

A 20% discount is offered for yearly subscriptions.

Fons features

Reminders
Reporting & Statistics

API (357 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (158 other apps)
Automatic Notifications (194 other apps)
CRM Integration (130 other apps)
Calendar Management (180 other apps)
Custom Fields (146 other apps)
Customer Database (151 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (159 other apps)
Customizable Templates (165 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Social Media Integration (162 other apps)
Third Party Integration (209 other apps)

Additional information for Fons

Key features of Fons

  • Online registration
  • Payment processing
  • Recurring appointments
  • Online scheduling
  • Public calendar availability
  • Family management
  • Customizable cancellation policy
  • Group appointments
  • Timezone detection
  • Automatic appointment reminders
  • Calendar sync w Google & iCalendar
  • Create invoices
  • Customizable Billing Rates
  • Recurring appointments, billing & invoicing
  • Registration management
  • Subscription services
  • Transaction history
  • Calendar website integration
  • Availability management
  • Appointment management
  • Class scheduling & management
  • Billing & invoicing
  • Automated billing
  • Staff Feature
  • Personalized client profiles
  • Instructor / tutor scheduling
  • Reservation management
  • Billing rate management
  • Customizable billing
  • Email invitations & reminders
  • Visual billing reports
  • Automated ACH & credit card processing
  • Client & family management
  • Client management
View All Features

Benefits

Reduce no-shows and last minute cancellations with Fons' customizable cancellation policy windows and automated appointment reminders.

Choose a suitable cancellation policy window length, which Fons' will make clear to clients at their time of booking, and then enforce.

Choose to bill clients on a per-appointment or a recurring, subscription basis, depending on business needs.

Create recurring appointments - daily, weekly or monthly - with clients, who need only confirm their attendance once.

Use Fons' visual billing reports to analyze past results, identify trends, and make qualified business decisions.