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Verint Voice of the Customer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based customer experience (CX) suite of solutions
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Verint Voice of the Customer - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: November 2025
Verint Voice of the Customer overview
What is Verint Voice of the Customer?
Verint® Experience Management™ is a web-based customer experience (CX) suite of solutions designed to help businesses across various industry verticals, such as eCommerce, retail, public sector, government, financial services, telecom, energy, utilities, communication, healthcare, consumer, entertainment, media, hospitality, travel, and more. It lets users manage CX measurement, priority improvements, session replays, and customer ratings.
Key features of Verint Experience Management include sentiment analysis, negative feedback management, predictive analytics, multi-channel data collection, text analysis, and survey management. Marketers can collect feedback from customers through surveys, which can be deployed site-wide, on designated pages, or via URL links in social media campaigns. The Replay module enables users to watch digital replays assisted by customer feedback to identify and resolve issues.
Verint Experience Management allows teams to open cases and respond to feedback collected from customers using tools such as branded templates, collaboration, internal alerts, and SLAs. The platform uses a predictive model to help managers gain insights into work environment, workload, company leadership, and other factors in order to prioritize improvements and optimize employee experience with the organization.
Starting price
Alternatives
with better value for money
Verint Voice of the Customer’s user interface
Verint Voice of the Customer reviews
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Verint Voice of the Customer's key features
Most critical features, based on insights from Verint Voice of the Customer users:
All Verint Voice of the Customer features
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Verint Voice of the Customer alternatives
Verint Voice of the Customer
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Jotform
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39
Per month
Zoho Survey
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35
Per month
Verint Voice of the Customer pricing
Value for money rating:
Starting from
No pricing info
User opinions about Verint Voice of the Customer price and value
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Verint Voice of the Customer integrations (3)
Top integrations
Verint Voice of the Customer support options
Typical customers
Platforms supported
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Verint Voice of the Customer FAQs
Verint Voice of the Customer has the following pricing plans:
Pricing model: Open Source
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Q. Who are the typical users of Verint Voice of the Customer?
Verint Voice of the Customer has the following typical customers:
Large Enterprises, Non Profit, Public Administrations
Q. What languages does Verint Voice of the Customer support?
Verint Voice of the Customer supports the following languages:
English
Q. Does Verint Voice of the Customer offer an API?
Yes, Verint Voice of the Customer has an API available for use.
Q. What other apps does Verint Voice of the Customer integrate with?
Verint Voice of the Customer integrates with the following applications:
Adobe Campaign, Google Analytics 360
Q. What level of support does Verint Voice of the Customer offer?
Verint Voice of the Customer offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum