Additional information for FuseDesk
Key features of FuseDesk
View All Features
- TemplateSync Technology
- FuseDesk LoginSync
- Case Transfers/Escalation
- Full Case History
- Multiple Departments
- Key Reporting
- Single Login with FuseDesk LoginSync Technology
- Full Case History in One View
- Transfer or Escalate Cases Without "Forwarding" an Email
- Access Key Customer Information Automatically
- Powerful Reporting to Provide Measurable Insights
- Multiple Departments to Better Handle Cases
- Rules and Automation for Handling Inbound Emails
- Integrated Live Chat for Keap/Infusionsoft
- Help Desk for Keap and Infusionsoft
- Live Chat and Messaging
- Deep Keap Integration
Access all of your Infusionsoft templates with FuseDesk and reply quicker and easier to all your customers.
Avoid multiple usernames and passwords: your FuseDesk login is the same as your Infusionsoft login.
View each history of emails, notes and calls in Infusionsoft and FuseDesk.
Track all key customer support metrics to measure how well you're doing.
Take care of your customers with full transparency.