Holly - 2026 Pricing, Features, Reviews & Alternatives

Overcome staffing challenges, recover lost patient opportunities, and optimize your calendar with Holly, your AI receptionist and scheduling assistant.

+15 Million patients served ● +1400 Practices served ● No apps to install

24/7 phone automation with friendly, personalized interactions for patient scheduling and inquiries.

Reduce inbound call volume by over 50% ● Cut hold times by 92% ● Lower call costs by 60%

● Meet patients wherever they reach you: phone calls, text, or your website, with no portals or apps to manage.

● Automate routine calls for scheduling, rescheduling, and appointment inquiries through natural phone conversations or SMS interactions, even after hours.

● Holly understands why patients are calling and routes them to the appropriate workflows without staff intervention, functioning as a virtual receptionist and AI scheduling assistant tailored to your practice.

● Automatically capture and update patient information directly in your EHR. Compatible with Athenahealth, DrChrono, Modernizing Medicine, CareCloud, and AdvancedMD.

● Answer patient questions with warmth and clarity using a personalized knowledge base that covers insurance, services, locations, and more.

● Schedule like your best staff with complex scheduling rules based on provider, location, availability, appointment type, and more. Holly uses smart AI scheduling logic to optimize calendar management.

● Customize Holly’s phone tree to reflect your brand voice and keep patients engaged.

Improve patient communication with smart and empathetic bi-directional texting interactions.

Automate 80% of front desk tasks ● Reduce no-shows by 40% ● Achieve a 75% patient response rate

● Reschedule cancellations, no-shows, and office cancellations via conversational SMS without portals, apps, or logins.

● Confirm appointments and send reminders via SMS, email, or phone, either days or hours before the visit.

● Send customizable instructions based on appointment type, location, calendar, and more.

● Prompt patients to schedule follow-ups or routine care with custom time intervals, and automatically fill last-minute cancellations to optimize your schedule and boost revenue.

● Capture payment details through Square or Stripe, and map insurance information directly into your EHR.

● Collect patient feedback to improve service and encourage public reviews from top users.

Platform Highlights:

● Self-scheduling synced in real time with your EHR calendar availability. (Integrated with Athenahealth, DrChrono, Modernizing Medicine, CareCloud, and AdvancedMD.)

● Multichannel access: incoming phone calls, SMS, website, organic search, social media, and more.

● Multilingual communication: English and Spanish.

● Smart allocation of openings to maximize calendar capacity close to 100%.

Try, measure, decide!

● 2-week free trial.

● No apps to install.

● Seamless integration with your EHR.

● Minimal training required.