Holly - 2026 Pricing, Features, Reviews & Alternatives

Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth.

● 28+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty

● 92M+ Patient Interactions

● 1,500+ Practices Served

● 9+ Years Pioneering AI for Healthcare

● HIPAA-Compliant | SOC 2 Certified

Incremental revenue: Capture new patients and keep schedules full.

● Convert phone calls and web visits into appointments 24/7

● Capture new appointments from Google patient searches

● Automate no-show and cancellation recovery

● Fill last-minute cancellations from your patient waitlist

● Recall patients when they’re due for their next visit

Front desk efficiency: Reduce manual work and prevent staff burnout.

● Automate calls for patient common questions & inquiries

● Handle appointment changes automatically

● Capture refill requests without manual intake

● Keep patient records up to date

Patient engagement: Improve treatment adherence, care outcomes and loyalty.

● Ensure patients complete forms and pre-visit information

● Send timely confirmations and reminders

● Ensure patients get the right instructions before their visit

● Gather patient feedback & strengthen your online reputation

Cash flow optimization: Improve claim accuracy and payment collection.

● Validate insurance acceptance before the visit

● Capture accurate and complete patient information upfront

● Capture payment method information early

● Release unpaid appointments automatically

Guaranteed minimum 600% return on investment. No additional software costs required. Holly AI fits within your existing budget and costs around 3% of the average annual operational cost per provider.

Free Pilot Available: Go Live in Days

● No apps to manage

● No staff training

● Seamless patient adoption

Frequently Asked Questions About Holly AI:

1. How long does it take to implement Holly AI?

Most practices go live in under one week, with implementation taking 2 to 5 hours. With no apps to install, adoption for both patients and staff is seamless and requires no training.

2. Is Holly AI HIPAA and SOC 2 compliant?

Yes. Holly AI is HIPAA-compliant and meets SOC 2 standards. Both Holly AI and our integration partners follow strict federal requirements to protect patient data.

3. Do my patients need to download an app or log in to use Holly AI?

No. Patients never need to download an app or log into a portal. Holly AI communicates through the channels they already use: phone, SMS, and web, driving patient reach rates averaging 99%.

4. How is Holly AI’s performance tracked and reported?

You can track basic metrics in your Holly AI Dashboard. You will also receive regular performance reports by email from our Customer Success Team, with insights into Holly AI’s impact and return on investment.

5. How does Holly AI’s pricing model work?

Pricing is based on your monthly appointment and call volume. This ensures your investment stays proportional to the value Holly AI delivers.

6. Is there a way to try Holly AI for free?

Yes, we offer a free pilot. Our team provides a custom return on investment and impact analysis, connects Holly AI to your EHR and phone tree, and configures workflows for live patient testing. Afterward, you can measure results, gather feedback, and decide confidently.

7. Does Holly AI support my specific EHR system?

Holly AI integrates with the vast majority of EHRs, including Athenahealth, DrChrono, AdvancedMD, and ModMed. We expand our native integrations every month. If your specific EHR is not listed, reach out to our team for a custom integration tailored to your needs.