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InStream Logo

Sales, contact management & relationship automation tool

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InStream - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

InStream overview

What is InStream?

InStream is a sales, contact management and relationship automation system that offers SMBs a smart platform from which to build, manage and sustain customer relationships. Incorporating a powerful contact database, communication lists and useful reports, InStream aims to deliver a comprehensive customer relationship management solution.

In order to manage sales leads and customer contact details effectively, InStream equips users with the tools to store, add and find key customer information easily. Employing intelligent custom fields and a user-friendly design, InStream grants users the flexibility to collect additional customer details as well as gain an immediate overview of important customer information. Moreover, by supporting LinkedIn integration, InStream enables users to create an extensive contact database complete with phone numbers or addresses automatically.

Besides contact management, InStream facilitates productive communication by allowing users to connect any mailbox to the InStream platform. By centralizing communication channels, InStream enables users to engage with customers directly, automate communication and monitor communication conveniently from one location. To further enhance relationships with business contacts and customers, InStream permits users to create different communication lists. Utilizing relationship intelligence technology, fast-filter options and notifications, InStream helps users find and receive information updates quickly and efficiently

InStream serves to promote sales automation with an innovative sales funnel. Furthermore, with features such as active scoring and reporting, users can motivate their sales team innovatively and measure team performance accurately.

Key benefits of using InStream

  • InStream offers a number of smart tools including notifications, follow up reminders and an online calendar, enabling users to track their actions and manage their time effectively.

  • InStream provides customizable communication lists, permitting users to organize leads, opportunities and closed deal business relations efficiently.

  • InStream supports LinkedIn integration, helping users to create and enhance their contact database easily.

  • InStream connects with any mailbox including Gmail, enabling users to send and receive emails conveniently from within the InStream platform.

  • InStream includes powerful reporting technology, granting users accurate and actionable insight into sales team performance.
  • Starting price

    6per user

    Alternatives

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    InStream’s user interface

    Ease of use rating:

    InStream reviews

    Overall rating

    4.7

    /5

    41

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.47/10
    Rating distribution

    5

    4

    3

    2

    1

    30

    11

    0

    0

    0

    Pros
    “Great software, perfect solution for business users and team work. Easy for use and very good and organized platform.”
    NM

    Nikola M.

    General manager

    “Instream is an awesome app that helps you to strengthen business relations not only with your frequent/ potential customers but also with people it is important for you to remain in a good contact.”
    TG

    Tom G.

    CEO

    “As a start up, you have to take care about your budget. So InStream was the best too to make my business growth and held the costs low.”
    FR

    Florian R.

    Cons
    “Sometimes the page was saturated and it demanded more internet consumption, which was a problem to use in places with difficult access or where I did not have unlimited internet.”
    Verified reviewer profile picture

    Said S.

    Said

    “Recently Google stopped trusting InStream so email linkage no longer works. There is also no way to export.”

    Verified reviewer

    Anonymity request

    “It was a bit unclear where if you buy premium (which is only a few dollars higher than what we use currently) whether that would be for "unlimited" users as the price noted per user.”
    KF

    Kirsten F.

    Who uses InStream?

    Based on 41 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Financial Services
    Information Technology and Services
    Marketing and Advertising
    Retail
    Others

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    InStream's features

    Features rating:

    Activity tracking
    Alerts/Notifications
    Assignment management
    Calendar management
    Calendar sync
    Calendar/Reminder system
    Campaign management
    Client management
    Commenting/Notes
    Contact database
    Contact management
    CRM
    Customizable fields
    Data import/export
    Email management
    Goal setting/tracking
    Help desk management
    Interaction tracking
    Internal chat integration
    Lead capture
    Lead management
    Lead qualification
    Lead segmentation
    Pipeline management
    Real-Time data
    Reporting & statistics
    Sales pipeline management
    Search/Filter
    Segmentation
    Shared contacts
    Task management
    Third-Party integrations

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    InStream pricing

    Value for money rating:

    Starting from

    6

    /user

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about InStream price and value

    Value for money rating:

    To see what individual users think of InStream's price and value, check out the review snippets below.

    “Great software, perfect solution for business users and team work. Easy for use and very good and organized platform.”
    NM

    Nikola M.

    General manager

    “Instream is an awesome app that helps you to strengthen business relations not only with your frequent/ potential customers but also with people it is important for you to remain in a good contact.”
    TG

    Tom G.

    CEO

    InStream integrations (4)

    InStream support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum
    Phone Support
    Email/Help Desk

    Training options

    Videos

    InStream FAQs

    Q. What type of pricing plans does InStream offer?

    InStream has the following pricing plans:
    Starting from: $6.00
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of InStream?

    InStream has the following typical customers:
    Mid Size Business, Small Business


    Q. Does InStream support mobile devices?

    InStream supports the following devices:
    Android


    Q. Does InStream offer an API?

    No, InStream does not have an API available.


    Q. What other apps does InStream integrate with?

    InStream integrates with the following applications:
    Gmail, Twitter/X, LinkedIn for Business, Meta for Business


    Q. What level of support does InStream offer?

    InStream offers the following support options:
    Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk

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