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karmaCRM

Small business CRM software

Table of Contents

Is this product right for your business?

Find out with a

karmaCRM - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: November 2025

karmaCRM overview

What is karmaCRM?

karmaCRM is a web-based CRM software that caters primarily to small and medium-sized businesses. It allows teams to track, convert, and manage deals and proposals in the pipeline. The solution provides email templates for quick drafting and mass emailing features. It organizes tasks through to-do lists and sends alerts of upcoming deadlines via email and text. Depending on the business needs, custom fields can be created for sales forms and sales leads be prioritized based on their convertibility.

The karmaCRM dashboard enables users to keep important information upfront and accessible. karmaCRM can be integrated with Microsoft Outlook, Gmail, and MailChimp for its email features. Social media integration enables sales professionals to capture more leads and stay in touch with them.

karmaCRM maintains a history of all customer calls, emails, tasks, and deals, and shares it with the whole team. Team members can stay in touch with user groups via live chats.

Key benefits of using karmaCRM

Email communication can be standardized with predefined email templates.
The user can add custom fields and rearrange them as needed.
karmaCRM can be integrated with Gmail, Outlook, and Dropbox.
Email and SMS reminders for calls, meetings, and tasks are also available.
karmaCRM can also import leads from the company’s website with Wufoo and Formstack integration.

Starting price

28per user /
per month

Alternatives

with better value for money

karmaCRM’s user interface

Ease of use rating:

4.5

(27)

karmaCRM reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.21/10

Rating distribution

Pros

“Our entire staff sends its thanks to John Paul and everyone at karmaCRM not only for a great product but for a great approach to all aspects of their business.”

Bruce B.

Founder and Executive Director

“We were strongly leaning toward karmaCRM and decided to go for it in the midst of explosive growth. KarmaCRM not only worked for, the support staff were wonderful and incredibly helpful.”

Bruce B.

Founder and Executive Director

“Not only is KarmaCRM the best and easiest to use, their support team is beyond fantastic.”

Rob F.

President

Cons

“I would be flat on my back, should ever happen something disastrous to it... (which of course wouldn't, as it is cloud-based and you can have everything exported from it).”

Friedrich M.

Owner

“I've been through some CRM implementations and transitions in the past, and complexity and a lack of customization are often major obstacles.”

Greg A.

Owner/Managing Director

“And if you don't use it consistently, it's a waste of time and money.”

Friedrich M.

Owner

Who uses karmaCRM?

Based on 27 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Real Estate

Computer Software

Construction

Design

Others

Use cases

- Not enough reviews

karmaCRM's features

Features rating:

4.1

(27)

API

(0)

Calendar/Reminder system

(0)

Collaboration tools

(0)

Contact database

(0)

Contact management

(0)

CRM

(0)

Customer database

(0)

Customizable fields

(0)

Dashboard

(0)

Data import/export

(0)

Document storage

(0)

Email management

(0)

Email marketing

(0)

Email templates

(0)

Interaction tracking

(0)

Lead management

(0)

Lead nurturing

(0)

Lead qualification

(0)

Live chat

(0)

Mobile access

(0)

Multi-Channel communication

(0)

Opportunity management

(0)

Pipeline management

(0)

Prospecting tools

(0)

Referral tracking

(0)

Reminders

(0)

Sales pipeline management

(0)

Sales reports

(0)

Search/Filter

(0)

Segmentation

(0)

Self service portal

(0)

Social media integration

(0)

Task management

(0)

Templates

(0)

Territory management

(0)

Third-Party integrations

(0)

Workflow management

(0)

karmaCRM alternatives

karmaCRM

4.5

(27)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.6

Zoho CRM

4.3

(6.9K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Salesforce Sales Cloud

4.4

(18.7K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

SugarCRM

3.8

(410)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

karmaCRM pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Basic

/user

Per month

Features included:

2-Way Email Sync With Email Templates
Companies and Deals Task and Event Coordination
Integrations With Google and Mailchimp
Unlimited Contacts

Pro

/user

Per month

Features included:

20 Business Card Scans Per Month
2-Way Email Sync With Email Templates
Automated Email Campaigns
Companies and Deals Task and Event Coordination
Embedded Lead Capture Forms
Integrations With Google and Mailchimp
Unlimited Contacts

Premium

/user

Per month

Features included:

2-Way Email Sync With Email Templates
50 Business Card Scans Per Month
Automated Email Campaigns
Companies and Deals Task and Event Coordination
Dedicated Success Rep
Embedded Lead Capture Forms
Integrations With Google and Mailchimp
Personalized Onboarding
Unlimited Contacts

User opinions about karmaCRM price and value

Value for money rating:

4.3

(27)

To see what individual users think of karmaCRM's price and value, check out the review snippets below.

“Our entire staff sends its thanks to John Paul and everyone at karmaCRM not only for a great product but for a great approach to all aspects of their business.”

Bruce B.

Founder and Executive Director

“We were strongly leaning toward karmaCRM and decided to go for it in the midst of explosive growth. KarmaCRM not only worked for, the support staff were wonderful and incredibly helpful.”

Bruce B.

Founder and Executive Director