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Seatlab

4.9
(15)

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Ticketing software for seat reservations & event management

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Seatlab Pricing, Features, Reviews and Alternatives

Seatlab FAQs

Q. What type of pricing plans does Seatlab offer?

Seatlab has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Seatlab?

Seatlab has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Seatlab support?

Seatlab supports the following languages:
English

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Q. Does Seatlab offer an API?

No, Seatlab does not have an API available.

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Q. What other apps does Seatlab integrate with?

Seatlab integrates with the following applications:
Stripe, Klaviyo, Stripe Billing

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Q. What level of support does Seatlab offer?

Seatlab offers the following support options:
Phone Support, Email/Help Desk, Chat

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Seatlab product overview

What is Seatlab?

Seatlab is a white-label, cloud-based ticketing software.

Key benefits of using Seatlab

White label scalable ticketing - Your very own ticketing platform on its own domain. No need to create a website, all the tools are included to do this yourself.

Interactive Seat Mapping & Reservation - Let your customers quickly find the best seats in the house using the intuitive interactive seat map feature.

“Best Available” Function - Customers can quickly and easily select the best available seats by simply clicking a button.

Custom Booking Fees Per Event - You get to keep 100% of any booking fees you do decide to charge so if you want to generate more revenue from a specific event, simply set a custom booking fee of your choosing.

Faster Payouts - Seatlab integrates directly with your chosen payment gateway meaning any revenue generated by your venue is instantly accessible in your merchant account. *T&C's Apply*

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

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Seatlab pricing information

Value for money

4.9

/5

15

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Seatlab features

Functionality

4.7

/5

15

Total features

80

9 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing
Mobile Access

Functionality contenders

Seatlab users reviews

Overall Rating

4.9

/5

15

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.8/10
Rating distribution

5

4

3

2

1

14

1

0

0

0

Pros
The white label front end of seatedly's platform is amazing. Out of the box it looks great and is super easy for users to navigate, by the time the brand it up to your event it looks second to none.
Our overall experience has been really good. We tried other platforms and found Seatedly to work best for us and be most competitive with costs.
The guys are a pleasure to deal with and always make sure we have everything we need. We have needed to add some additional features to suit our needs and they have always done a good job with this.
Cons
I feel there aren’t any features missing and in comparison with other softwares it has most that others lack.
The display to input card details was initially hard to find.

Overall rating contenders

AS
AvatarImg

Adam S.

Events Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

New in-house ticketing platform for fringe style festival delivery.

Reviewed a year ago

The team behind Seatedly are awesome. From day one they have been responsive and helpful, taking time to consider the needs of our event and deliver a solution that is going to help us achieve our goals. They have always gone above and beyond the basic deployment and onboarding, being there to answer our questions and help our teams get the most out of their platform. It is so comforting to have such a team behind us and supporting our festival.

Pros

The white label front end of seatedly's platform is amazing. Out of the box it looks great and is super easy for users to navigate, by the time the brand it up to your event it looks second to none. Secondly their cloud based admin system allows our team to administrate our ticketing from anywhere.

Cons

There were some admin features missing when we first looked at the Seatedly platform, but the team at Seatedly were happy to work with us to custom develop features into their system so it met our exact needs.

CP
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Chirag P.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hospitality Booking System!

Reviewed a year ago

Our overall experience has been really good. We tried other platforms and found Seatedly to work best for us and be most competitive with costs.

Pros

The guys are a pleasure to deal with and always make sure we have everything we need. We have needed to add some additional features to suit our needs and they have always done a good job with this.

Cons

New features are added quite a lot and it's hard to keep on top of them sometimes without reading up on how to use them. Some of the email reports could be improved on also.

JB
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Joseph B.

Computer Networking, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Kings Lynn Speedway

Reviewed a year ago

Would highly recommend, staff are regular at fixtures so it’s great to talk to them and give feedback

Pros

Lovely site great looking easy to use, support staff are wonderful

Cons

Initally I couldn’t find my email but it was in my Junk

DA
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Dale A.

Sports, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kings Lynn Speedway

Reviewed a year ago

Superb, always helpful and at the end of the phone if needed.

Pros

During difficult times operating in a pandemic the seatedly team were fantastic helping set up a ticket system which enabled us to operate. The software allows me to monitor and plan for crowd figures.

Cons

The fact that I have a detailed report of both numbers and financial information which helps me plan for the event.

SS
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Shane S.

Nonprofit Organization Management, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kings lynn speedway

Reviewed a year ago

Very Easy to use, seatedly staff were helpful when needed, made the return to the stadium after COVID safe and enjoyable

Pros

Super quick to get on and buy tickets no problems at all!

Cons

No complaints, used a wrong email address and support were great

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