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SMG
Changing how brands act on customer + employee insights
Table of Contents
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SMG - 2026 Pricing, Features, Reviews & Alternatives
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SMG overview
What is SMG?
SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights. No other XM vendor combines platform technology and professional services to achieve meaningful business outcomes like SMG. We provide analysis support, insight delivery, and strategic partnership—going far beyond the software as a service (SaaS) model offered by other vendors—to help brands turn mountains of data into actionable insights that change business outcomes.
Starting price
Alternatives
with better value for money
SMG reviews
Overall rating
No reviews
- Value for money
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- Customer support
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SMG's features
SMG alternatives
SMG
Starting from
No pricing info
Jotform
Starting from
39
Per month
Alchemer
Starting from
55
Per month
Zoho Survey
Starting from
35
Per month
SMG integrations (1)
Top integrations
SMG support options
Typical customers
Platforms supported
Support options
Training options
SMG FAQs
SMG has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does SMG support?
SMG supports the following languages:
English, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish
Q. Does SMG offer an API?
Yes, SMG has an API available for use.
Q. What level of support does SMG offer?
SMG offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)