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SnapCall Logo

Video, Voice calls and Screen Sharing inside the chat.

Table of Contents

SnapCall - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

SnapCall overview

What is SnapCall?

SnapCall is a Live Video tool for Virtual Sales that helps convert web-traffic into buyers.

It's always been thought that sales should be done in-person, but the e-commerce growth and the pandemic has changed the way we communicate with customers, and now more and more deals and interactions with customers are done online worldwide. But still companies struggle to achieve the same high conversion rates as in-person sales.

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Conversion using Chat: 5%

Conversion by Video Chat: 20%

Offline conversion: 25-35%

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SnapCall helps companies move into a new era of virtual sales and continuing geographical sales expansion by keeping conversions, customer engagement, and satisfaction at the same level or even higher as in-person customer contact. SnapCall is the missing link to provide a truly omnichannel experience.

- Implementing SnapCall into your online sales will enable Voice, Video, Screen sharing directly in the LiveChat with the customer:

- Connect hot leads with your salespeople in seconds! Offer online consultations with the customer during a video chat;

- Extend omnichannel experiences beyond traditional stores by providing Live Video Shopping: merge online and in-store customer experience;

- Transform customer assistance from automated response interactions to personalized communication.

Deliver qualified customer support without leaving the live chat and with the best operational efficiency. Increase customer retention and up-selling.

Book a consultation with us to learn more about transforming your online customer experience!

Key benefits of using SnapCall

- Increase Net Promoter Score (NPS) by 20% and reduce Average Handle Time (AHT) by 35%.
- Improve sales conversion rate by 40% and make customers 10-15 times more likely to buy again in the future.

Starting price

20per user /
per month

Alternatives

with better value for money

SnapCall’s user interface

Ease of use rating:

SnapCall reviews

Overall rating

4.8

/5

6

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.17/10
Rating distribution

5

4

3

2

1

5

1

0

0

0

SnapCall's key features

Most critical features, based on insights from SnapCall users:

Live chat
Screen sharing
Reporting/Analytics
Dashboard
Customer segmentation
Sentiment analysis

All SnapCall features

Features rating:

VoIP connection
Chat/Messaging
Real-time consumer-facing chat
VoIP
Video support
Video streaming
Video conferencing
Video chat
Usage tracking/analytics
Support ticket management
Recording
Real-Time chat
Private chat
Presentation streaming
Onboarding
Multi-Channel data collection
Multi-Channel communication
Lead capture
Knowledge base management
Feedback management
Customer experience management
Customer engagement
CRM
Contact database
Conferencing
Communication management
Call recording
Call monitoring
Call center management

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SnapCall pricing

Value for money rating:

Starting from

20

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SnapCall price and value

Value for money rating:

SnapCall integrations (5)

SnapCall support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

In Person
Live Online

SnapCall FAQs

Q. Who are the typical users of SnapCall?

SnapCall has the following typical customers:
Freelancers, Mid Size Business, Small Business

These products have better value for money


Q. What languages does SnapCall support?

SnapCall supports the following languages:
English


Q. Does SnapCall offer an API?

Yes, SnapCall has an API available for use.


Q. What level of support does SnapCall offer?

SnapCall offers the following support options:
Chat

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