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Snaps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform for eCommerce businesses
Table of Contents
Snaps - 2026 Pricing, Features, Reviews & Alternatives
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Snaps overview
What is Snaps ?
Snaps is a cloud-based conversational AI platform designed to help eCommerce businesses interact and engage with customers across their buying journeys and provide personalized assistance in searching the required products.
The application’s authoring tools enable marketers to capture client-specific data and build dynamic conversations using context, intent, user properties, and UI components. Sales professionals can use Snaps’ acquisition tools to convert leads and track performance on various channels such as web, mobile, SMS, Messenger, and more. Team members can also send notifications to buyers about completing purchases, back-in-stock items, or the latest product updates. It includes a natural language processing (NLP) engine, which lets marketers analyze conversations for context and sentiments in real-time and automatically transfer queries to human agents when required.
Supervisors can use the analytics module to determine sales through various KPIs, including order completion, drop-off rates, and CSAT, set up alerts to monitor changes in conversations, and create reports. It also helps customer service agents to handle inquiries by automating workflows of FAQs, order shipping status, and returns and exchanges.
Starting price
per year
Alternatives
with better value for money
Snaps ’s user interface
Snaps reviews
Overall rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
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2
1
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Snaps 's features
Features rating:
Snaps alternatives
Snaps
Starting from
0.01
Per year
Birdeye
Starting from
No pricing info
Zendesk Suite
Starting from
39
Per month
Chatsi
Starting from
No pricing info
Snaps pricing
Value for money rating:
Starting from
0.01
Per year
Per Feature
User opinions about Snaps price and value
Value for money rating:
Snaps integrations (5)
Snaps support options
Typical customers
Platforms supported
Support options
Snaps FAQs
Snaps has the following pricing plans:
Starting from: $0.01/year
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Snaps ?
Snaps has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Snaps support?
Snaps supports the following languages:
English
Q. Does Snaps offer an API?
Yes, Snaps has an API available for use.
Q. What other apps does Snaps integrate with?
Snaps integrates with the following applications:
Salesforce Service Cloud, Sprinklr, Oracle Service, Salesforce Sales Cloud, Zendesk Suite
Q. What level of support does Snaps offer?
Snaps offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base