App comparison
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TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Last updated: December 2025
TeamSupport Alternatives & Competitors (2026)
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.2
Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Value for money
Starting price
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intercom is bringing AI-first Customer Service to the world
0.4
Value for money
Starting price
0.1
Functionality
Message Personalization
5/5
Negative Feedback Management
5/5
Lead Verification/Validation
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Value for money
Starting price
Functionality
Billing & Invoicing
5/5
Widgets
5/5
Templates
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
0.3
Value for money
Starting price
0.3
Functionality
Real-Time Monitoring
5/5
Routing
5/5
Email Templates
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Zoho CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
0.1
Value for money
Starting price
Functionality
Business Process Automation
5/5
User Management
5/5
Meeting Management
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.3
Value for money
Starting price
0.1
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.3
Value for money
Starting price
0.1
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
NetSuite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered cloud-based business management suite
0.6
Value for money
No pricing info
Starting price
0.1
Functionality
Check Processing
5/5
Receipt Management
5/5
Multi-Store
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Agiloft
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based tool for contract lifecycle management.
0.2
Value for money
No pricing info
Starting price
0.4
Functionality
Completion Tracking
5/5
Reporting/Analytics
5/5
Contract Drafting
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.3
Value for money
Starting price
0.1
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
Value for money
Starting price
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Value for money
Starting price
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.3
Value for money
Starting price
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.1
Value for money
Starting price
0.1
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management and decision tree software
0.2
Value for money
No pricing info
Starting price
0.3
Functionality
Customizable Branding
5/5
Knowledge Base Management
4.8/5
Catalog Management
4.8/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer loyalty program management
0.6
Value for money
Starting price
0.7
Functionality
Multi-Channel Marketing
N/A
Loyalty Program
N/A
Gift Card Management
N/A
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful Promotion Engine for Enterprises
0.1
Value for money
Starting price
0.2
Functionality
Rewards Management
5/5
Loyalty Program
5/5
Reporting/Analytics
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual assistant solution
0.1
Value for money
Starting price
0.2
Functionality
Speech Recognition
N/A
Mobile Access
N/A
Transfers/Routing
N/A
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
0.1
Value for money
Starting price
0.3
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
