App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
The complete B2B solution for great customer support
Total
96
182
110
features in common
96
features in common
Zendesk Suite user ratings
Top features
Customer Complaint Tracking
Audit Trail
Real Time Data
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$55/month
Value for money
What users say about Zendesk Suite's value for money
Total
98
183
110
features in common
98
features in common
LiveAgent user ratings
Top features
Chat/Messaging
Incident Management
Email Templates
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$9/month
Value for money
What users say about LiveAgent's value for money
Total
97
159
110
features in common
97
features in common
Zoho Desk user ratings
Top features
Workflow Configuration
Appointment Management
SMS Messaging
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$14/month
Value for money
What users say about Zoho Desk's value for money
Total
82
127
110
features in common
82
features in common
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Problem Management
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$15/month
Value for money
What users say about Freshdesk's value for money
Total
91
202
110
features in common
91
features in common
Salesforce Service Cloud user ratings
Top features
Billing & Invoicing
Contact Database
Call Scripting
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Value for money
What users say about Salesforce Service Cloud's value for money
Total
71
171
110
features in common
71
features in common
Intercom user ratings
Top features
Message Personalization
Lead Verification/Validation
Interaction Tracking
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$74/month
Value for money
What users say about Intercom's value for money
Total
63
95
110
features in common
63
features in common
SolarWinds Service Desk user ratings
Top features
Activity Tracking
Compliance Management
API
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$19/month
Value for money
What users say about SolarWinds Service Desk's value for money
Total
69
136
110
features in common
69
features in common
Freshservice user ratings
Top features
Completion Tracking
Survey/Poll Management
Live Chat
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$29/month
Value for money
What users say about Freshservice's value for money
Total
67
112
110
features in common
67
features in common
JIRA Service Management user ratings
Top features
Remote Monitoring & Management
Issue Management
Issue Tracking
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$60/month
Value for money
What users say about JIRA Service Management's value for money
Total
97
199
110
features in common
97
features in common
Front user ratings
Top features
Collaboration Tools
Chat/Messaging
Calendar Management
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$19/month
Value for money
What users say about Front's value for money
Total
61
226
110
features in common
61
features in common
EngageBay CRM user ratings
Top features
Customer Segmentation
Transcripts/Chat History
Multi-Account Management
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$14.99/month
Value for money
What users say about EngageBay CRM's value for money
Total
68
202
110
features in common
68
features in common
Zoho CRM user ratings
Top features
Real Time Notifications
Email Alerts
Wiki
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$20/month
Value for money
What users say about Zoho CRM's value for money
Categories in common
Total
63
108
110
features in common
63
features in common
ServiceNow Customer Service Management user ratings
Top features
Third Party Integrations
Service Level Agreement (SLA) Management
Help Desk Management
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Value for money
What users say about ServiceNow Customer Service Management's value for money
Total
92
160
110
features in common
92
features in common
Vivantio user ratings
Top features
Real Time Notifications
Task Management
Remote Access/Control
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$59/month
Value for money
What users say about Vivantio's value for money
Total
51
124
110
features in common
51
features in common
NICE CXone user ratings
Top features
Performance Management
For Call Centers
CRM
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$100/month
Value for money
What users say about NICE CXone's value for money
Categories in common
Total
46
59
110
features in common
46
features in common
LiveChat user ratings
Top features
Real-Time Chat
Feedback Management
Visual Analytics
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Starting from
$24/month
Value for money
What users say about LiveChat's value for money
Categories in common
Total
48
92
110
features in common
48
features in common
Ameyo user ratings
Top features
SMS Messaging
Real Time Notifications
Customizable Fields
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Value for money
What users say about Ameyo's value for money
Categories in common
Total
54
196
110
features in common
54
features in common
Salesforce Sales Cloud user ratings
Top features
Purchase Order Management
Source Tracking
Drag & Drop
TeamSupport user ratings
Top features
Full Text Search
Collaboration Tools
Reporting & Statistics
Pricing
Value for money
What users say about Salesforce Sales Cloud's value for money
Categories in common