App comparison
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Total
87
136
102
features in common
87
features in common
Vivantio's unique features
Contract/License Management
Compliance Tracking
Secure Login
Asset Tracking
TeamSupport's unique features
Wiki
Forms Management
Social Media Monitoring
Monitoring
Pricing
Starting from
$42/month
Value for money
What users say about Vivantio's value for money
Total
70
83
102
features in common
70
features in common
Cayzu's unique features
Remote Access/Control
Performance Management
Employee Management
Social Media Integration
TeamSupport's unique features
Customer Complaint Tracking
Website Integration
Social Media Monitoring
Issue Tracking
Pricing
Starting from
$4/month
Value for money
What users say about Cayzu's value for money
Total
59
75
102
features in common
59
features in common
HappyFox Help Desk's unique features
Remote Access/Control
Negative Feedback Management
Decision Support
Survey/Poll Management
TeamSupport's unique features
Real Time Analytics
Customer Experience Management
Customizable Forms
Website Integration
Pricing
Starting from
$39/month
Value for money
What users say about HappyFox Help Desk's value for money
Categories in common
Total
58
68
102
features in common
58
features in common
Deskero's unique features
Social Media Integration
User Management
Mobile Access
Reminders
TeamSupport's unique features
Task Management
Case Management
Drag & Drop
Problem Management
Pricing
Starting from
$9/month
Value for money
What users say about Deskero's value for money
Categories in common
Total
26
32
102
features in common
26
features in common
KronoDesk's unique features
Categorization/Grouping
Full Text Search
Multi-Language
Self Service Portal
TeamSupport's unique features
Dashboard
Issue Management
Automated Routing
SSL Security
Categories in common
Total
88
181
102
features in common
88
features in common
Zendesk's unique features
Win / Loss Analysis
Capacity Management
Campaign Management
Text Editing
TeamSupport's unique features
Network Monitoring
Contact Database
Chatbot
Website Integration
Pricing
Starting from
$49/month
Value for money
What users say about Zendesk's value for money
Total
40
49
102
features in common
40
features in common
Simplisys Service Desk's unique features
Active Directory Integration
Configuration Management
Dashboard Creation
Capacity Management
TeamSupport's unique features
Multiple User Accounts
Customer History
Website Integration
Online Forums
Pricing
Starting from
$20
Value for money
What users say about Simplisys Service Desk's value for money
Categories in common
Total
33
44
102
features in common
33
features in common
Halp's unique features
Remote Support
File Sharing
Employee Activity Monitoring
Employee Management
TeamSupport's unique features
Corrective and Preventive Actions (CAPA)
Contact Database
Email Alerts
Customizable Forms
Categories in common
Total
62
111
102
features in common
62
features in common
HaloPSA's unique features
Audit Trail
Compliance Management
Data Visualization
Timesheet Management
TeamSupport's unique features
Quality Assurance
Forms Management
Online Forums
Issue Scheduling
Pricing
Starting from
$90/month
Value for money
What users say about HaloPSA's value for money
Categories in common
Total
58
75
102
features in common
58
features in common
Kayako's unique features
Social Media Integration
Contract/License Management
Mobile Access
Availability Management
TeamSupport's unique features
Client Portal
Online Forums
Contact Database
Social Media Monitoring
Pricing
Starting from
$30/month
Value for money
What users say about Kayako's value for money
Categories in common
Total
64
102
102
features in common
64
features in common
TOPdesk's unique features
Audit Trail
Compliance Management
Key & Lock Management
Capacity Management
TeamSupport's unique features
Feedback Management
Forms Management
Customer Complaint Tracking
Configurable Workflow
Pricing
Starting from
$66/month
Value for money
What users say about TOPdesk's value for money
Total
53
72
102
features in common
53
features in common
InvGate Service Desk's unique features
Asset Tracking
Service Catalog
Procurement Management
Template Management
TeamSupport's unique features
Queue Management
Chat/Messaging
Corrective and Preventive Actions (CAPA)
Website Integration
Pricing
Value for money
What users say about InvGate Service Desk's value for money
Total
36
58
102
features in common
36
features in common
Re:amaze's unique features
Full Text Search
Inbox Management
Real-time Consumer-facing Chat
Transcripts/Chat History
TeamSupport's unique features
Contact Database
Social Media Monitoring
Email Alerts
Issue Tracking
Pricing
Starting from
$29/month
Value for money
What users say about Re:amaze's value for money
Categories in common
Total
73
98
102
features in common
73
features in common
Kustomer's unique features
Inbox Management
Knowledge Management
Voice Mail
Multi-Channel Data Collection
TeamSupport's unique features
Online Forums
Website Integration
Project Management
Task Management
Pricing
Starting from
$89/month
Value for money
What users say about Kustomer's value for money
Categories in common
Total
78
127
102
features in common
78
features in common
Freshdesk's unique features
Gamification
Multi-Language
Decision Support
Inbox Management
TeamSupport's unique features
SMS Messaging
Document Storage
Inventory Management
Real Time Analytics
Pricing
Starting from
$0
Value for money
What users say about Freshdesk's value for money
Categories in common
Total
73
101
102
features in common
73
features in common
Vision Helpdesk's unique features
Configuration Management
Content Management
Transcripts/Chat History
Offline Form
TeamSupport's unique features
Multi-Channel Management
Website Integration
Multiple User Accounts
Email Alerts
Pricing
Starting from
$15/month
Value for money
What users say about Vision Helpdesk's value for money
Categories in common
Total
67
108
102
features in common
67
features in common
BOSSDesk's unique features
Communication Management
Compliance Management
Supplier Management
License Management
TeamSupport's unique features
Live Chat
Real-Time Chat
SSL Security
Release Management
Pricing
Starting from
$19/month
Value for money
What users say about BOSSDesk's value for money
Categories in common
Total
84
143
102
features in common
84
features in common
Zoho Desk's unique features
Onboarding
Decision Support
Cataloging/Categorization
Text Editing
TeamSupport's unique features
Commenting/Notes
Corrective and Preventive Actions (CAPA)
Issue Auditing
Application Management
Pricing
Starting from
€0
Value for money
What users say about Zoho Desk's value for money
Total
65
95
102
features in common
65
features in common
SolarWinds Service Desk's unique features
Customer Support
Remote Access/Control
Compliance Management
Multi-Language
TeamSupport's unique features
Quality Assurance
Forms Management
Multi-Channel Management
Reporting & Statistics
Pricing
Starting from
$19/month
Value for money
What users say about SolarWinds Service Desk's value for money
Categories in common
Total
40
101
102
features in common
40
features in common
Avochato's unique features
Sales Pipeline Management
Lead Management
Quotes/Estimates
Sales Onboarding & Training
TeamSupport's unique features
Document Storage
Inventory Management
Website Integration
Role-Based Permissions
Pricing
Value for money
What users say about Avochato's value for money
Categories in common
Total
52
69
102
features in common
52
features in common
NABD System's unique features
File Sharing
Proactive Chat
Website Visitor Tracking
Transcripts/Chat History
TeamSupport's unique features
Real-time Updates
Tagging
SSL Security
Customizable Reports
Pricing
Starting from
$0
Value for money
What users say about NABD System's value for money
Categories in common
Total
81
111
102
features in common
81
features in common
Issuetrak's unique features
Service Catalog
Contract/License Management
Survey/Poll Management
Asset Tracking
TeamSupport's unique features
Social Media Monitoring
Wiki
Online Forums
Email Alerts
Pricing
Starting from
$59/month
Value for money
What users say about Issuetrak's value for money
Total
42
68
102
features in common
42
features in common
LiveChat's unique features
Proactive Chat
Real-time Consumer-facing Chat
Transcripts/Chat History
Offline Form
TeamSupport's unique features
Wiki
Issue Auditing
Multi-Channel Management
Customer Segmentation
Pricing
Starting from
$19/month
Value for money
What users say about LiveChat's value for money
Categories in common
Total
62
126
102
features in common
62
features in common
Front's unique features
Signature Management
Notes Management
Team Chat
Self Service Portal
TeamSupport's unique features
Application Management
Issue Management
Customer Experience Management
Asset Lifecycle Management
Pricing
Starting from
$19/month
Value for money
What users say about Front's value for money
Categories in common
Total
52
129
102
features in common
52
features in common
NICE CXone's unique features
Callback Scheduling
Employee Management
Preview Dialer
Campaign Management
TeamSupport's unique features
Client Portal
Role-Based Permissions
Help Desk Management
Issue Tracking
Pricing
Starting from
$100/month
Value for money
What users say about NICE CXone's value for money
Categories in common
Total
85
135
102
features in common
85
features in common
DeskPRO's unique features
Mobile Interface
Approval Process Control
User Management
Inbox Management
TeamSupport's unique features
Quality Assurance
Corrective and Preventive Actions (CAPA)
Social Media Monitoring
Case Management
Pricing
Starting from
$29/month
Value for money
What users say about DeskPRO's value for money
Categories in common
Total
65
105
102
features in common
65
features in common
JIRA Service Management's unique features
IT Reporting
Compliance Management
Project Tracking
Capacity Management
TeamSupport's unique features
SMS Messaging
Real Time Data
Customer Database
Real Time Notifications
Pricing
Starting from
$0/month
Value for money
What users say about JIRA Service Management's value for money
Total
30
64
102
features in common
30
features in common
Apptivo's unique features
Forecasting
Lead Segmentation
Opportunity Management
Reminders
TeamSupport's unique features
Forms Management
SSL Security
Quality Assurance
Real Time Data
Pricing
Starting from
$10/month
Value for money
What users say about Apptivo's value for money
Categories in common
Total
33
36
102
features in common
33
features in common
Tracker's unique features
Self Service Portal
Mobile Access
Performance Management
TeamSupport's unique features
Real Time Data
Drag & Drop
Auto-Responders
Rules-Based Workflow
Pricing
Starting from
$80/month
Value for money
What users say about Tracker's value for money
Categories in common
Total
18
33
102
features in common
18
features in common
KnowledgeOwl's unique features
Rich Text Editor
Discussions / Forums
Text Editing
Active Directory Integration
TeamSupport's unique features
Issue Tracking
IT Asset Management
Customer Complaint Tracking
Application Management
Pricing
Starting from
$79/month
Value for money
What users say about KnowledgeOwl's value for money
Categories in common
Total
83
168
102
features in common
83
features in common
LiveAgent's unique features
Email Distribution
Campaign Management
On-Demand Recording
Archiving & Retention
TeamSupport's unique features
Project Management
Inventory Management
Application Management
Wiki
Pricing
Starting from
$15/month
Value for money
What users say about LiveAgent's value for money