App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

TeamSupport Logo

Write a review

The complete B2B solution for great customer support

(28)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

TeamSupport Alternatives & Competitors

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website

Features

Total

Zendesk Suite logo
TeamSupport logo

95

182

109

features in common

95

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.9K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.2

TeamSupport logo
4.4

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Freshdesk logo

Online helpdesk system and customer service software

visit website

Features

Total

Freshdesk logo
TeamSupport logo

81

115

109

features in common

81

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.3K)

Top features

  • Feedback Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Problem Management

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$18/month

Value for money

Freshdesk logo
4.4
TeamSupport logo
4.4

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
LiveAgent logo

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
TeamSupport logo

96

179

109

features in common

96

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.5K)

Top features

  • Real-Time Monitoring

    5.0

  • Email Templates

    5.0

  • Change Management

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Value for money

LiveAgent logo
4.7

0.3

TeamSupport logo
4.4

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Zoho Desk logo

Superior customer service. Lasting experiences.

visit website

Features

Total

Zoho Desk logo
TeamSupport logo

97

158

109

features in common

97

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.1

TeamSupport logo
4.4

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
Salesforce Service Cloud logo

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
TeamSupport logo

90

198

109

features in common

90

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud user ratings

Functionality

4.4
(764)

Top features

  • Call Scripting

    5.0

  • File Sharing

    5.0

  • Maintenance Scheduling

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$25/month

Value for money

Salesforce Service Cloud logo
4.2

0.2

TeamSupport logo
4.4

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.
NICE CXone logo

Cloud Contact Center Software

Features

Total

NICE CXone logo
TeamSupport logo

53

126

109

features in common

53

features in common

NICE CXone logo

NICE CXone user ratings

Functionality

4.1
(571)

Top features

  • For Call Centers

    5.0

  • CRM

    5.0

  • Activity Tracking

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$71/month

Value for money

NICE CXone logo
4.1

0.3

TeamSupport logo
4.4

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.
Bitrix24 logo

100% free CRM, collaboration, and communication tool suite

visit website

Features

Total

Bitrix24 logo
TeamSupport logo

82

423

109

features in common

82

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.3
(847)

Top features

  • Client Database

    5.0

  • Online Time Tracking

    5.0

  • HR Management

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.2

TeamSupport logo
4.4

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.
Intercom logo

Intercom is bringing AI-first Customer Service to the world

visit website

Features

Total

Intercom logo
TeamSupport logo

71

169

109

features in common

71

features in common

Intercom logo

Intercom user ratings

Functionality

4.4
(1K)

Top features

  • Message Personalization

    5.0

  • Negative Feedback Management

    5.0

  • Mass Texting

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$39/month

Value for money

Intercom logo
4.0

0.4

TeamSupport logo
4.4

What users say about Intercom's value for money

Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.
Front logo

How 8,000+ companies streamline customer communication.

visit website

Features

Total

Front logo
TeamSupport logo

97

196

109

features in common

97

features in common

Front logo

Front user ratings

Functionality

4.4
(263)

Top features

  • Collaboration Tools

    5.0

  • Calendar Management

    5.0

  • Task Progress Tracking

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$29/month

Value for money

Front logo
4.2

0.2

TeamSupport logo
4.4

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.
Zoho CRM logo

CRM software that helps you sell smarter, better, faster.

visit website

Features

Total

Zoho CRM logo
TeamSupport logo

67

202

109

features in common

67

features in common

Zoho CRM logo

Zoho CRM user ratings

Functionality

4.3
(6.7K)

Top features

  • Gamification

    5.0

  • Business Process Automation

    5.0

  • Website Integration

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho CRM logo
4.3

0.1

TeamSupport logo
4.4

What users say about Zoho CRM's value for money

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
Vivantio logo

Flexible Software. Focused Service.

Features

Total

Vivantio logo
TeamSupport logo

91

162

109

features in common

91

features in common

Vivantio logo

Vivantio user ratings

Functionality

4.2
(177)

Top features

  • Real-Time Notifications

    5.0

  • Task Management

    5.0

  • Remote Access/Control

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$59/month

Value for money

Vivantio logo
4.3

0.1

TeamSupport logo
4.4

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.
We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.
ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

Features

Total

ServiceNow Customer Service Management logo
TeamSupport logo

62

111

109

features in common

62

features in common

ServiceNow Customer Service Management logo

ServiceNow Customer Service Management user ratings

Functionality

4.3
(150)

Top features

  • Service Level Agreement (SLA) Management

    5.0

  • Third-Party Integrations

    5.0

  • Automated Routing

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Value for money

ServiceNow Customer Service Management logo
4.1

0.3

TeamSupport logo
4.4

What users say about ServiceNow Customer Service Management's value for money

The best tool for ticket/incident management for a large enterprise organization. It can create and tickets delegating it to individual groups so that it can be look at promptly for resolution.
Having used a few different 'helpdesk' type solutions in the past, and not having usually been impressed by the user interface, I found ServiceNow's tool refreshingly simple to use.
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

Features

Total

ServiceTonic logo
TeamSupport logo

31

45

109

features in common

31

features in common

ServiceTonic logo

ServiceTonic user ratings

Functionality

(1)

Unique features

  • Service Reporting

    N/A

  • Remote Access/Control

    N/A

  • Incident Management

    N/A

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Salesforce Sales Cloud logo

Cloud-based CRM & Sales Automation

visit website

Features

Total

Salesforce Sales Cloud logo
TeamSupport logo

56

192

109

features in common

56

features in common

Salesforce Sales Cloud logo

Salesforce Sales Cloud user ratings

Functionality

4.4
(18.4K)

Top features

  • Template Management

    5.0

  • Drag & Drop

    5.0

  • Purchase Order Management

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$25/month

Value for money

Salesforce Sales Cloud logo
4.0

0.4

TeamSupport logo
4.4

What users say about Salesforce Sales Cloud's value for money

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.

Categories in common

LiveChat logo

Customer service software that boosts online sales.

Features

Total

LiveChat logo
TeamSupport logo

46

59

109

features in common

46

features in common

LiveChat logo

LiveChat user ratings

Functionality

4.5
(1.6K)

Top features

  • Real-Time Chat

    5.0

  • Visual Analytics

    5.0

  • Real-Time Reporting

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$24/month

Value for money

LiveChat logo
4.5

0.1

TeamSupport logo
4.4

What users say about LiveChat's value for money

I love using this software and it's fun to use and see yourself improving your typing skills.
It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.
WorkHub Tasks logo

All sort of organizations from small to enterprise-level

Features

Total

WorkHub Tasks logo
TeamSupport logo

26

27

109

features in common

26

features in common

WorkHub Tasks logo

WorkHub Tasks user ratings

Functionality

5.0
(8)

Top features

  • Support Ticket Management

    5.0

  • Multi-Channel Communication

    5.0

  • Alerts/Escalation

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

HappyFox Help Desk logo

Helpdesk, customer support software

Features

Total

HappyFox Help Desk logo
TeamSupport logo

62

77

109

features in common

62

features in common

HappyFox Help Desk logo

HappyFox Help Desk user ratings

Functionality

4.4
(92)

Top features

  • Text Editing

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$9/month

Value for money

HappyFox Help Desk logo
4.5

0.1

TeamSupport logo
4.4

What users say about HappyFox Help Desk's value for money

The ability to extract constituent data is very helpful. It helps us strategize on how to improve our constituent relations.
It's easy to use across teams, easy to view data and easy to customize for our needs. There is also a wonderful help team that was instrumental in getting us set up and functioning as we needed.
Ameyo logo

All-in-one Contact Center Software

Features

Total

Ameyo logo
TeamSupport logo

49

92

109

features in common

49

features in common

Ameyo logo

Ameyo user ratings

Functionality

4.0
(98)

Top features

  • SMS Messaging

    5.0

  • Customizable Fields

    5.0

  • Contact Database

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Value for money

Ameyo logo
3.9

0.5

TeamSupport logo
4.4

What users say about Ameyo's value for money

Easy to use and easy to integrated and tracking process better like check to dials connectivity and talkative tracking good.
Easily find call recording- Easy & simple to use - Good GUI and user can easily operate & manage- Live call monitoring- Voice quality is very good- Good customer support.

Categories in common

Freshservice logo

A complete IT service management (ITSM) tool for business

visit website

Features

Total

Freshservice logo
TeamSupport logo

69

132

109

features in common

69

features in common

Freshservice logo

Freshservice user ratings

Functionality

4.3
(575)

Top features

  • Survey/Poll Management

    5.0

  • Live Chat

    5.0

  • License Management

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$29/month

Value for money

Freshservice logo
4.4
TeamSupport logo
4.4

What users say about Freshservice's value for money

I love the private note feature as well, we can suggest solutions to specialists working on solving an issue before it is escalated. Something else I liked about FS is their asset management utility.
I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them.
HelpDesk logo

Ticketing software for effortless customer support

Features

Total

HelpDesk logo
TeamSupport logo

67

80

109

features in common

67

features in common

HelpDesk logo

HelpDesk user ratings

Functionality

4.3
(65)

Top features

  • Support Ticket Tracking

    5.0

  • Activity Tracking

    5.0

  • Workflow Management

    5.0

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(845)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Pricing

Starting from

$29/month

Value for money

HelpDesk logo
4.3

0.1

TeamSupport logo
4.4

What users say about HelpDesk's value for money

It's easy to set up, admin and configure to your needs. The great benefit is integrating with other apps from LiveChat to expand or minimize your customer experience down to your needs.
There is an obvious lack of control over training, nuances can be lost. Customers may find it too impersonal.