App comparison

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TeamSupport Alternatives & Competitors

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Devices supported


User rating


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Integrated with


Industry


Company size


Vivantio logo

Vivantio

4.3
(166)

Flexible Software. Focused Service.

Features

Total

Vivantio logo
TeamSupport logo

87

136

102

features in common

87

features in common

Vivantio logo

Vivantio's unique features

  • Contract/License Management

  • Compliance Tracking

  • Secure Login

  • Asset Tracking

TeamSupport logo

TeamSupport's unique features

  • Wiki

  • Forms Management

  • Social Media Monitoring

  • Monitoring

Pricing

Starting from

$42/month

Value for money

Vivantio logo
4.2

0.2

TeamSupport logo
4.4

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.
We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.
Cayzu logo

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

Features

Total

Cayzu logo
TeamSupport logo

70

83

102

features in common

70

features in common

Cayzu logo

Cayzu's unique features

  • Remote Access/Control

  • Performance Management

  • Employee Management

  • Social Media Integration

TeamSupport logo

TeamSupport's unique features

  • Customer Complaint Tracking

  • Website Integration

  • Social Media Monitoring

  • Issue Tracking

Pricing

Starting from

$4/month

Value for money

Cayzu logo
4.9

0.5

TeamSupport logo
4.4

What users say about Cayzu's value for money

I love the level of customization for each agents, and creating forms would better manage, and direct each issue to the appropriate department for great support.
Cayzu is the clear winner for us. Easy to use, flexible, great for agents and great for management.
HappyFox Help Desk logo

HappyFox Help Desk

4.6
(89)

Helpdesk, customer support software

Features

Total

HappyFox Help Desk logo
TeamSupport logo

59

75

102

features in common

59

features in common

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Remote Access/Control

  • Negative Feedback Management

  • Decision Support

  • Survey/Poll Management

TeamSupport logo

TeamSupport's unique features

  • Real Time Analytics

  • Customer Experience Management

  • Customizable Forms

  • Website Integration

Pricing

Starting from

$39/month

Value for money

HappyFox Help Desk logo
4.5

0.1

TeamSupport logo
4.4

What users say about HappyFox Help Desk's value for money

Ease of use, low cost, scalable packages, solid integrations, and some of the best support we've worked clearly describe Happy Fox.
The ability to extract constituent data is very helpful. It helps us strategize on how to improve our constituent relations.
Deskero logo

Deskero

4.7
(109)

Customizable help desk & ticketing system

Features

Total

Deskero logo
TeamSupport logo

58

68

102

features in common

58

features in common

Deskero logo

Deskero's unique features

  • Social Media Integration

  • User Management

  • Mobile Access

  • Reminders

TeamSupport logo

TeamSupport's unique features

  • Task Management

  • Case Management

  • Drag & Drop

  • Problem Management

Pricing

Starting from

$9/month

Value for money

Deskero logo
4.6

0.2

TeamSupport logo
4.4

What users say about Deskero's value for money

It's clear and user friendly, clean and it reminds me everything, it's the best companion for ticketing.
We have been trying different tools for managing help desk and support tickets and this is the best so far. We have all the features we like at hand and is very easy to setup and use.
KronoDesk logo

KronoDesk

3.5
(4)

Powerful help desk & service management software

Features

Total

KronoDesk logo
TeamSupport logo

26

32

102

features in common

26

features in common

KronoDesk logo

KronoDesk's unique features

  • Categorization/Grouping

  • Full Text Search

  • Multi-Language

  • Self Service Portal

TeamSupport logo

TeamSupport's unique features

  • Dashboard

  • Issue Management

  • Automated Routing

  • SSL Security

Categories in common

Zendesk logo

Zendesk

4.4
(3K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk logo
TeamSupport logo

88

181

102

features in common

88

features in common

Zendesk logo

Zendesk's unique features

  • Win / Loss Analysis

  • Capacity Management

  • Campaign Management

  • Text Editing

TeamSupport logo

TeamSupport's unique features

  • Network Monitoring

  • Contact Database

  • Chatbot

  • Website Integration

Pricing

Starting from

$49/month

Value for money

Zendesk logo
4.1

0.3

TeamSupport logo
4.4

What users say about Zendesk's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Simplisys Service Desk logo

Simplisys Service Desk

4.9
(16)

Help Desk, ITSM, service, and support management for SMBs

Features

Total

Simplisys Service Desk logo
TeamSupport logo

40

49

102

features in common

40

features in common

Simplisys Service Desk logo

Simplisys Service Desk's unique features

  • Active Directory Integration

  • Configuration Management

  • Dashboard Creation

  • Capacity Management

TeamSupport logo

TeamSupport's unique features

  • Multiple User Accounts

  • Customer History

  • Website Integration

  • Online Forums

Pricing

Starting from

$20

Value for money

Simplisys Service Desk logo
5.0

0.6

TeamSupport logo
4.4

What users say about Simplisys Service Desk's value for money

The ease at which we were able to set this up (with the excellent assistance of simplisys) was fantastic and the move from our previous system (spiceworks) to this has been seemless.
Very helpful, its clear they care about their customers and want the installation to be a success. Really great company to deal with and are always ready to help.

Categories in common

Halp logo

Halp

5.0
(4)

Ticketing, powered by your Slack conversations

Features

Total

Halp logo
TeamSupport logo

33

44

102

features in common

33

features in common

Halp logo

Halp's unique features

  • Remote Support

  • File Sharing

  • Employee Activity Monitoring

  • Employee Management

TeamSupport logo

TeamSupport's unique features

  • Corrective and Preventive Actions (CAPA)

  • Contact Database

  • Email Alerts

  • Customizable Forms

HaloPSA logo

HaloPSA

4.8
(17)

HaloPSA brings everything an MSP needs into one location.

Features

Total

HaloPSA logo
TeamSupport logo

62

111

102

features in common

62

features in common

HaloPSA logo

HaloPSA's unique features

  • Audit Trail

  • Compliance Management

  • Data Visualization

  • Timesheet Management

TeamSupport logo

TeamSupport's unique features

  • Quality Assurance

  • Forms Management

  • Online Forums

  • Issue Scheduling

Pricing

Starting from

$90/month

Value for money

HaloPSA logo
4.6

0.2

TeamSupport logo
4.4

What users say about HaloPSA's value for money

This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.
From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.

Categories in common

Kayako logo

Kayako

4.0
(161)

Unified customer service platform

Features

Total

Kayako logo
TeamSupport logo

58

75

102

features in common

58

features in common

Kayako logo

Kayako's unique features

  • Social Media Integration

  • Contract/License Management

  • Mobile Access

  • Availability Management

TeamSupport logo

TeamSupport's unique features

  • Client Portal

  • Online Forums

  • Contact Database

  • Social Media Monitoring

Pricing

Starting from

$30/month

Value for money

Kayako logo
3.8

0.6

TeamSupport logo
4.4

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.
I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.
TOPdesk logo

TOPdesk

4.6
(47)

Help desk & service management

Features

Total

TOPdesk logo
TeamSupport logo

64

102

102

features in common

64

features in common

TOPdesk logo

TOPdesk's unique features

  • Audit Trail

  • Compliance Management

  • Key & Lock Management

  • Capacity Management

TeamSupport logo

TeamSupport's unique features

  • Feedback Management

  • Forms Management

  • Customer Complaint Tracking

  • Configurable Workflow

Pricing

Starting from

$66/month

Value for money

TOPdesk logo
4.5

0.1

TeamSupport logo
4.4

What users say about TOPdesk's value for money

This is very easy to check and improve your own services. I enjoy working with TOPdesk with great pleasure and ease.
The ability to have a self service portal and knowledge bases are great features we are building on a lot. The imeplementation was very good, straightforward, simple and no post implementation issues.

Features

Total

InvGate Service Desk logo
TeamSupport logo

53

72

102

features in common

53

features in common

InvGate Service Desk logo

InvGate Service Desk's unique features

  • Asset Tracking

  • Service Catalog

  • Procurement Management

  • Template Management

TeamSupport logo

TeamSupport's unique features

  • Queue Management

  • Chat/Messaging

  • Corrective and Preventive Actions (CAPA)

  • Website Integration

Pricing

Value for money

InvGate Service Desk logo
4.5

0.1

TeamSupport logo
4.4

What users say about InvGate Service Desk's value for money

Easy to setup and easy to understand on daily usage, the relations between grouping, help desk and catalog is superb.
Invgate Service Desk manages complex processes in a very easy and nice to use way. The integration with Invgate Asset Management tool is amazing.
Re:amaze logo

Re:amaze

4.8
(51)

Support, engage, and convert customers on a single platform.

Features

Total

Re:amaze logo
TeamSupport logo

36

58

102

features in common

36

features in common

Re:amaze logo

Re:amaze's unique features

  • Full Text Search

  • Inbox Management

  • Real-time Consumer-facing Chat

  • Transcripts/Chat History

TeamSupport logo

TeamSupport's unique features

  • Contact Database

  • Social Media Monitoring

  • Email Alerts

  • Issue Tracking

Pricing

Starting from

$29/month

Value for money

Re:amaze logo
4.8

0.4

TeamSupport logo
4.4

What users say about Re:amaze's value for money

We have significantly improved on our support time to resolution for our customers. Our staff has loved every minute with it.
In less than 6 months it has become a huge component to being able to service customers better. Super simple, great integrations and great customer support from the Reamaze team.
Kustomer logo

Kustomer

4.5
(35)

Modern Customer Service Software For Customer-First Brands

Features

Total

Kustomer logo
TeamSupport logo

73

98

102

features in common

73

features in common

Kustomer logo

Kustomer's unique features

  • Inbox Management

  • Knowledge Management

  • Voice Mail

  • Multi-Channel Data Collection

TeamSupport logo

TeamSupport's unique features

  • Online Forums

  • Website Integration

  • Project Management

  • Task Management

Pricing

Starting from

$89/month

Value for money

Kustomer logo
4.3

0.1

TeamSupport logo
4.4

What users say about Kustomer's value for money

Best part is that the software is easy to get used to. It works great for emails, and live chat, with the ability to have different channels.
The support we have received from the Kustomer team has been outstanding, and they are always available when we need them. The setup was thorough and complete.
Freshdesk logo

Freshdesk

4.5
(2.5K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
TeamSupport logo

78

127

102

features in common

78

features in common

Freshdesk logo

Freshdesk's unique features

  • Gamification

  • Multi-Language

  • Decision Support

  • Inbox Management

TeamSupport logo

TeamSupport's unique features

  • SMS Messaging

  • Document Storage

  • Inventory Management

  • Real Time Analytics

Pricing

Starting from

$0

Value for money

Freshdesk logo
4.4
TeamSupport logo
4.4

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
Vision Helpdesk logo

Vision Helpdesk

4.7
(31)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Features

Total

Vision Helpdesk logo
TeamSupport logo

73

101

102

features in common

73

features in common

Vision Helpdesk logo

Vision Helpdesk's unique features

  • Configuration Management

  • Content Management

  • Transcripts/Chat History

  • Offline Form

TeamSupport logo

TeamSupport's unique features

  • Multi-Channel Management

  • Website Integration

  • Multiple User Accounts

  • Email Alerts

Pricing

Starting from

$15/month

Value for money

Vision Helpdesk logo
4.5

0.1

TeamSupport logo
4.4

What users say about Vision Helpdesk's value for money

What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.
The SLA management is fantastic and lets you build nested levels of support to ensure we know only meet our SLA’s. Vision Helpdesk is the best product on the market helpdesk system.
BOSSDesk logo

BOSSDesk

4.6
(102)

BOSS Solutions a FrontRunner in Help Desk Software

Features

Total

BOSSDesk logo
TeamSupport logo

67

108

102

features in common

67

features in common

BOSSDesk logo

BOSSDesk's unique features

  • Communication Management

  • Compliance Management

  • Supplier Management

  • License Management

TeamSupport logo

TeamSupport's unique features

  • Live Chat

  • Real-Time Chat

  • SSL Security

  • Release Management

Pricing

Starting from

$19/month

Value for money

BOSSDesk logo
4.6

0.2

TeamSupport logo
4.4

What users say about BOSSDesk's value for money

Right out of the box this product was better then the helpdesk we were moving from. The staff has been great to work with and very helpful.
I dig the ticketing search and the ability to run reports off the the inventory, that is very helpful. The Dell API integration for warranty and system info is also very nice.
Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

Features

Total

Zoho Desk logo
TeamSupport logo

84

143

102

features in common

84

features in common

Zoho Desk logo

Zoho Desk's unique features

  • Onboarding

  • Decision Support

  • Cataloging/Categorization

  • Text Editing

TeamSupport logo

TeamSupport's unique features

  • Commenting/Notes

  • Corrective and Preventive Actions (CAPA)

  • Issue Auditing

  • Application Management

Pricing

Starting from

0

Value for money

Zoho Desk logo
4.5

0.1

TeamSupport logo
4.4

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(529)

IT Service Desk & Asset Management Software

Features

Total

SolarWinds Service Desk logo
TeamSupport logo

65

95

102

features in common

65

features in common

SolarWinds Service Desk logo

SolarWinds Service Desk's unique features

  • Customer Support

  • Remote Access/Control

  • Compliance Management

  • Multi-Language

TeamSupport logo

TeamSupport's unique features

  • Quality Assurance

  • Forms Management

  • Multi-Channel Management

  • Reporting & Statistics

Pricing

Starting from

$19/month

Value for money

SolarWinds Service Desk logo
4.5

0.1

TeamSupport logo
4.4

What users say about SolarWinds Service Desk's value for money

I am the administrator and I love having the ability to make changes and customization on the fly. The user friendliness of it is well above our previous software we used.
The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.
Avochato logo

Avochato

4.7
(130)

SMS texting and live chat for sales, support & ops teams

Features

Total

Avochato logo
TeamSupport logo

40

101

102

features in common

40

features in common

Avochato logo

Avochato's unique features

  • Sales Pipeline Management

  • Lead Management

  • Quotes/Estimates

  • Sales Onboarding & Training

TeamSupport logo

TeamSupport's unique features

  • Document Storage

  • Inventory Management

  • Website Integration

  • Role-Based Permissions

Pricing

Value for money

Avochato logo
4.6

0.2

TeamSupport logo
4.4

What users say about Avochato's value for money

I looked at a bunch of other services like this but this was the best. The interface is very easy to use and it functions flawlessly.
I liked it being user friendly and that it meets the demands for our company. I like how Avochato is willing to work with us to make it better and more personalized for our type of business.
NABD System logo

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

Features

Total

NABD System logo
TeamSupport logo

52

69

102

features in common

52

features in common

NABD System logo

NABD System's unique features

  • File Sharing

  • Proactive Chat

  • Website Visitor Tracking

  • Transcripts/Chat History

TeamSupport logo

TeamSupport's unique features

  • Real-time Updates

  • Tagging

  • SSL Security

  • Customizable Reports

Pricing

Starting from

$0

Value for money

NABD System logo
4.6

0.2

TeamSupport logo
4.4

What users say about NABD System's value for money

I would like to express my gratitude for the excellent experience I had during implementing NABD with you. The deployment and customization were very easy and brilliant.
The customer support was the most surprising benefit. I had done a Demo of the software, I knew that the program was great and more capable than our organization needed.
Issuetrak logo

Issuetrak

4.5
(172)

Report. Resolve. Relax. It starts with Issuetrak.

Features

Total

Issuetrak logo
TeamSupport logo

81

111

102

features in common

81

features in common

Issuetrak logo

Issuetrak's unique features

  • Service Catalog

  • Contract/License Management

  • Survey/Poll Management

  • Asset Tracking

TeamSupport logo

TeamSupport's unique features

  • Social Media Monitoring

  • Wiki

  • Online Forums

  • Email Alerts

Pricing

Starting from

$59/month

Value for money

Issuetrak logo
4.5

0.1

TeamSupport logo
4.4

What users say about Issuetrak's value for money

What I liked the most is ability to configure custom processes per team. Also if team-specific setup worked good for single team, it was easy to share it with other teams.
It is really easy to use and is good for auto-assigning and helping out our smaller sized IT team with solving and making workflow easy.
LiveChat logo

LiveChat

4.7
(1.2K)

Premium Customer Service Software for Live Chat & Help Desk

Features

Total

LiveChat logo
TeamSupport logo

42

68

102

features in common

42

features in common

LiveChat logo

LiveChat's unique features

  • Proactive Chat

  • Real-time Consumer-facing Chat

  • Transcripts/Chat History

  • Offline Form

TeamSupport logo

TeamSupport's unique features

  • Wiki

  • Issue Auditing

  • Multi-Channel Management

  • Customer Segmentation

Pricing

Starting from

$19/month

Value for money

LiveChat logo
4.5

0.1

TeamSupport logo
4.4

What users say about LiveChat's value for money

I love using this software and it's fun to use and see yourself improving your typing skills.
It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.

Categories in common

Front logo

Front

4.5
(226)

Where 7500+ companies build strong customer relationships;

Features

Total

Front logo
TeamSupport logo

62

126

102

features in common

62

features in common

Front logo

Front's unique features

  • Signature Management

  • Notes Management

  • Team Chat

  • Self Service Portal

TeamSupport logo

TeamSupport's unique features

  • Application Management

  • Issue Management

  • Customer Experience Management

  • Asset Lifecycle Management

Pricing

Starting from

$19/month

Value for money

Front logo
4.1

0.3

TeamSupport logo
4.4

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.
NICE CXone logo

NICE CXone

4.2
(519)

Cloud Contact Center Software

Features

Total

NICE CXone logo
TeamSupport logo

52

129

102

features in common

52

features in common

NICE CXone logo

NICE CXone's unique features

  • Callback Scheduling

  • Employee Management

  • Preview Dialer

  • Campaign Management

TeamSupport logo

TeamSupport's unique features

  • Client Portal

  • Role-Based Permissions

  • Help Desk Management

  • Issue Tracking

Pricing

Starting from

$100/month

Value for money

NICE CXone logo
4.0

0.4

TeamSupport logo
4.4

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.
DeskPRO logo

DeskPRO

4.6
(35)

Customer service software you can depend on

Features

Total

DeskPRO logo
TeamSupport logo

85

135

102

features in common

85

features in common

DeskPRO logo

DeskPRO's unique features

  • Mobile Interface

  • Approval Process Control

  • User Management

  • Inbox Management

TeamSupport logo

TeamSupport's unique features

  • Quality Assurance

  • Corrective and Preventive Actions (CAPA)

  • Social Media Monitoring

  • Case Management

Pricing

Starting from

$29/month

Value for money

DeskPRO logo
4.5

0.1

TeamSupport logo
4.4

What users say about DeskPRO's value for money

Deskpro can handle multibrand & multi-language, easy to add dynamic views with filters, overal very nice interface is fun to work with, support from the team at Deskpro is really good.
The user interface is simple to use and our agents and users appreciate the levels of uptime offered by DeskPro. The support is fantastic, personalised to us and responsive.
JIRA Service Management logo

JIRA Service Management

4.4
(319)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
TeamSupport logo

65

105

102

features in common

65

features in common

JIRA Service Management logo

JIRA Service Management's unique features

  • IT Reporting

  • Compliance Management

  • Project Tracking

  • Capacity Management

TeamSupport logo

TeamSupport's unique features

  • SMS Messaging

  • Real Time Data

  • Customer Database

  • Real Time Notifications

Pricing

Starting from

$0/month

Value for money

JIRA Service Management logo
4.2

0.2

TeamSupport logo
4.4

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
Apptivo logo

Apptivo

4.4
(645)

CRM for managing customer accounts

Features

Total

Apptivo logo
TeamSupport logo

30

64

102

features in common

30

features in common

Apptivo logo

Apptivo's unique features

  • Forecasting

  • Lead Segmentation

  • Opportunity Management

  • Reminders

TeamSupport logo

TeamSupport's unique features

  • Forms Management

  • SSL Security

  • Quality Assurance

  • Real Time Data

Pricing

Starting from

$10/month

Value for money

Apptivo logo
4.7

0.3

TeamSupport logo
4.4

What users say about Apptivo's value for money

SENSITIVE CONTENT] has been great in supporting us through the implementation of this software and his support has been fantastic.
We did not have to make our business fit their software, they fit Apptivo to our business. The Apptivo team is still available to help, so service is excellent.
Tracker logo

Tracker

4.4
(66)

Customer Service and Support Management Software

Features

Total

Tracker logo
TeamSupport logo

33

36

102

features in common

33

features in common

Tracker logo

Tracker's unique features

  • Self Service Portal

  • Mobile Access

  • Performance Management

TeamSupport logo

TeamSupport's unique features

  • Real Time Data

  • Drag & Drop

  • Auto-Responders

  • Rules-Based Workflow

Pricing

Starting from

$80/month

Value for money

Tracker logo
4.2

0.2

TeamSupport logo
4.4

What users say about Tracker's value for money

It is good too to keep record of all ticket and take necessary action. It help to create report as per need and dashboard can be customized which is a good feature.
Flexibility to set up to capture the info you need to see and the company is eager to help you get it set up in the manner that is best for you.
KnowledgeOwl logo

KnowledgeOwl

4.7
(210)

Knowledge base and documentation software

Features

Total

KnowledgeOwl logo
TeamSupport logo

18

33

102

features in common

18

features in common

KnowledgeOwl logo

KnowledgeOwl's unique features

  • Rich Text Editor

  • Discussions / Forums

  • Text Editing

  • Active Directory Integration

TeamSupport logo

TeamSupport's unique features

  • Issue Tracking

  • IT Asset Management

  • Customer Complaint Tracking

  • Application Management

Pricing

Starting from

$79/month

Value for money

KnowledgeOwl logo
4.9

0.5

TeamSupport logo
4.4

What users say about KnowledgeOwl's value for money

Super cost effective because of the you can customize it to fit you needs. Also, their customer service team is knowledgeable and accessible.
First, I want to point out how amazing the customer service is at Knowledge Owl. All questions are answered quickly and in such a friendly manner.

Categories in common

LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
TeamSupport logo

83

168

102

features in common

83

features in common

LiveAgent logo

LiveAgent's unique features

  • Email Distribution

  • Campaign Management

  • On-Demand Recording

  • Archiving & Retention

TeamSupport logo

TeamSupport's unique features

  • Project Management

  • Inventory Management

  • Application Management

  • Wiki

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7

0.3

TeamSupport logo
4.4

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
BeInContact logo

BeInContact

4.3
(13)

Your Omnichannel Cloud Contact Center Solution

Features

Total

BeInContact logo
TeamSupport logo

60