Ticketbud Reviews - Pros & Cons, Ratings & more

Showpass

EventCreate

Ticket Tailor

Eventbrite

WooCommerce

Ticketbud is an event ticketing & registration platform that enables users to manage events, promote and sell tickets. Unbeatable customer service every step of the way, with real human support. Access funds before your event with early payouts (daily, weekly or monthly).

Ticketbud

Android

Web-based

iPad

iPhone

owner

They never contacted me and when I contacted them about it, they never bothered to respond. Very poor customer service and should never have happened with no contact.

Corporate Events Manager

Our guests have said they feel it is user friendly and I love that we can communicate last minute details through email to all ticket purchasers. I recommend Ticketbud to my colleagues all the time.

Everything was easy to set up and the customer service was outstanding. Special shout out to customer support who made my experience extra special by helping with setup, pricing and more.

Event Coordinator

Once I learned how to maneuver, it was awesome. The customer service was amazing.

Designer 

Largely our experience has been good and has proven useful to help grow our new business.

The product is working great and I am getting great response from customers knowing that they can purchase their tickets ahead of time.

Vice President of Marketing

Great product and services as promised. We use for charity concerts but would work great for any event.

President

Ticketbud's customer service is over the top. Thanks for making everything so easy for me.

Special Event Consultant

You can set a time to shutdown sales, refund a guest w/o having to worry about confidential information and so much more.

It was very easy to set up and use this software. The daily payouts were great.

Event treasurer

Intuitive and easy to navigate, very responsive customer service for the few questions I had.

Fantastic response time with customer service.

Had a little trouble with the background images.

Quality Specialist

There is a lack of customization and advanced features.

Analyst

This is very easy to use and google search results seem to scrape events and place them next to your business listing. You can get up and running quickly.

It was selected because it was easy to get up and running. It was not sustainable as a long term alternative to website sales because of price and lack of customization.

I have had an excellent experience with Ticketbud and will be using it for all of my events.

Ticketbud honest review. 

TicketBud Review

Great for events and ticketing management.

Review for Ticketbud

We used this to get through a period of time where ticket sales on our website were down. It was selected because it was easy to get up and running. It was not sustainable as a long term alternative to website sales because of price and lack of customization.

Good to get ticket sales up and running quickly

Ticketbud Review

Easy to Use Ticketing

Excellent customer service

I had a lot of questions and they answered them all.  

Great for everyone who has events!

Hi Craig! Thanks for the review!

We do offer at the door sales options with our POS functionality. A team member will be following up with you directly with more info!

Our team liked using ticketbud for our traveling show.

Hi Ray,
Thanks for your review of Ticketbud! We're sorry to hear that you felt that our support wasn't the best. 

In regards to fees, we have a basic fee structure that is less expensive than most of our competitors. 

We appreciate your feedback and we will do our best to make sure support is much better for the future. 

Being able to get money in my account to make payments before the event, instead of just getting a bulk payment after the event. 

Easy to use and any questions I had were promptly responded too.  Can't ask for more than that.

Good software and outstanding customer service!

Great product and services as promised.  We use for charity concerts but would work great for any event!  

Great service!

Thank you so much for your assistance with our event.  Everything was easy to set up and the customer service was outstanding.  Special shout out to customer support who made my experience extra special by helping with setup, pricing and more.

Superb Quality, Ease of Use, and Outstanding Customer Service

Hi Caitlin,
Thank you so much for your kind words! We enjoy working with you and appreciate your business. 

We've been able to utilize various features of Ticketbud - from individual and repeating events to calendar integration for our website and social media sites. When problems or glitchy issues have occurred, the customer service has been quick and eager to help us work it out. 

I've had some issues with repeating events (disappearing from our calendar or uneditable on the back end, unable to copy, etc) and have had issues with our events showing up in searches. Largely our experience has been good and has proven useful to help grow our new business. Thanks, Ticketbud!

Great experience for a new business!

This site is perfect for events that you do not need a full blown website for. I researched all of the available options and elected to use Ticketbud - I have not been disappointed. It is easy to use, and has a ton of really neat features, that are also very useful. I will continue to use Ticketbud for my events, without a doubt.

The customer service has been second to none. I do not do bad customer service - ever, but Ben has exceeded my expectations. Nothing has been an issue, and all of my queries from the other side of the globe have been answered super promptly. I'm impressed.



Awesome Site / Awesome Service

As new users to this type of service, the staff at Ticketbud have thus far made our overall experiences a breeze. Being a user who doesn't have advanced tech savvy skills, the site was pretty easy to navigate and offered multiple great ticketing and info options that we could customize for our event.  It was wonderful to use a service where you could easily contact a REAL person and get REAL help, right away. In this wacky-doodle no human contact Internet world, the kind and competent level of customer service is completely refreshing. We had a little trouble with our photos and a few other details, but customer service was quick to talk us through. We've just posted our first event and are looking forward to learning more about the service as we start to sell tickets. 

Great Company to work with!

Setting up & personalizing the site was straight-forward and made easy. I had questions in the beginning and e-mailed/reached out for assistance; I had my questions answered and concerns address before the end of business!
You can set a time to shutdown sales, refund a guest w/o having to worry about confidential information and so much more. 
I have no worries when setting up my event via Ticketbud. Love it!

Enjoying the site...

This concept worked great for me.  Knowing what I was wanting, I was able to make it work with my website that I had help in putting together.  The product is working great and I am getting great response from customers knowing that they can purchase their tickets ahead of time.


Great Idea!

Cannot say enough about Ticketbud, these guys have done their homework and truly built a phenomenal platform. I have tried four other ticketing services and Ticketbud is my top choice. Cheapest to use, most functionality on the backend, great face for customer side, integration with payment gateway, social media and their customer service is top notch. I always get questions answered immediately. They want you to be successful, it is clear. Ticketbud will be my go to platform. Try it for one event, try their competitors. Do your homework and it's a no brainer you'll wind up with these guys. 

Hands down best ticketing service on the market

I started using Ticketbud because the SquareSpace calendar does not currently allow recurring events. It was very easy to embed the Ticketbud calendar into the library's SquareSpace website. So far, I'm finding Ticketbud intuitive and easy to use. There are a few enhancements I'd like to see, but overall I'm happy with the switch. I called for help and also used chat help and both times was helped quickly by professional and competent people.

Improvements that could be made:
Allow multiple dates for an event that can be recurring. For example, an event that happens every Monday and Wednesday. Right now, I have to add 2 separate events, one for Monday and one for Wednesday. 

Allow the "ticket" section of an event to be hidden. This of course goes against the purpose of Ticketbud, but it might be useful for customers who don't need the ticketing portion.





Good SquareSpace calendar option

Hello Annabeth,

Thank you for your review! We really appreciate your feedback and rest assured we are always working to make our system better and easier to use. Your suggestions have already been forwarded to our development team.

Thank you again and have a great day! 

We recently opened a new website with Squarespace, and were shocked and dismayed that every event on the calendar (for us, that's about 48 events per week) had to be entered manually every time!!! There was in other words no "repeating event" option for calendar entry. Enter Ticketbud to save the day (and weeks, and months, and years!! :-) There were clear instructions on how to do this actually on the Squarespace page, and we are delighted with the results. I am quite new to this kind of thing, and have had questions come up, but Ticketbud's customer service have been prompt, courteous, and knowledgeable.   We are very happy to have found them and recommend them highly.

Excellent Service, Excellent Customer Service

Hi Amy! Thank you so much for your review - we really appreciate it. We love working with Squarespace sites and yours was particularly great and your use of the calendar was very smart. Thank you again for your comments and we hope we can further optimize your experience in the future. 

Ticketbud has been a great tool for our event planning office as it provides a professional streamline between guest and venue to secure reservations.  Our guests have said they feel it is user friendly and I love that we can communicate last minute details through email to all ticket purchasers.  I recommend Ticketbud to my colleagues all the time!  

Excellent resource for streamlining reservations

This was my first time using a online ticket service for my annual charity event.  It was a great experience and I will definitely be using it again.  Ticketbud's customer service is over the top.  Thanks for making everything so easy for me!  I look forward to working with you in 2016!

Great software -- so easy to use!

Primera aplicación de gestión de eventos que descubrí. Necesitábamos encontrar una herramienta que nos permitiera crear eventos en la zona donde vivo, y llevar un control eficiente de la asistencia de las personas. Lamentablemente, con el correr del tiempo fuimos comparando alternativas más completas, por lo que la frecuenta de uso comenzó a dejar de ser tan contínua.

Ticketbud Reviews

Suggested alternatives

Pros and cons

32 reviews