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Cloud based ticketing platform for ticket sales and tracking

(9)

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TicketingHub Pricing, Features, Reviews and Alternatives

TicketingHub FAQs

Q. What type of pricing plans does TicketingHub offer?

TicketingHub has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of TicketingHub?

TicketingHub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does TicketingHub support?

TicketingHub supports the following languages:
English, French, Spanish, Italian, Arabic, Chinese (Simplified), Czech, Danish, Dutch, German, Greek, Hebrew, Hungarian, Polish, Portuguese


Q. Does TicketingHub support mobile devices?

TicketingHub supports the following devices:
Android, iPad, iPhone


Q. Does TicketingHub offer an API?

Yes, TicketingHub has an API available for use.


Q. What other apps does TicketingHub integrate with?

TicketingHub integrates with the following applications:
Google Analytics 360, Zapier, Mailchimp, Xero


Q. What level of support does TicketingHub offer?

TicketingHub offers the following support options:
Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, FAQs/Forum, Chat

TicketingHub product overview

What is TicketingHub?

TicketingHub is a cloud-based ticketing platform for venues and event organizers in the entertainment, transport, travel and tourism industries. TicketingHub provides a way for venues to sell tickets both on and offline, as well as keep track of tickets sold. The solution enables venues to manage their ticket inventory centrally, and distribute ticket sales across multiple channels without the worry of over-selling.

Key benefits of using TicketingHub

  • Event organizers are able to sell tickets online, in-person and through resellers, all from a single platform with TicketingHub.

  • TicketingHub streamlines the checkout process for customers by providing a simple 5-step checkout process which can be integrated with event organizers' websites.

  • TicketingHub checkouts can be installed within a website by simply inserting a piece of HTML code wherever the checkout button is required.

  • A cloud-based online POS (point of sale) enables back-office, telephone and group bookings and can be integrated with a selection of hardware.

  • Native apps for iPhone and iPad provide a solution for walking tour operators, activity providers, visitor attractions, museums, galleries, and more.

  • Event organizers can pass on the TicketingHub commission fee to ticket-buyers by including it in the ticket price, making the platform "free" to use.

  • With features for offline support, tickets can be sold through TicketingHub's POS devices with poor or no network coverage. Bookings are synced online when possible.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    FAQs/Forum
    Chat

    Training options

    Webinars
    In Person
    Live Online
    Documentation

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    TicketingHub pricing information

    Value for money

    5.0

    /5

    35

    Starting from

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    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TicketingHub features

    Functionality

    4.9

    /5

    35

    Total features

    81

    4 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Third-Party Integrations
    API
    Alerts/Notifications
    Data Import/Export
    Reporting & Statistics
    Mobile Access

    Functionality contenders

    TicketingHub users reviews

    Overall Rating

    4.9

    /5

    35

    Positive reviews

    97

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.59/10
    Rating distribution

    5

    4

    3

    2

    1

    31

    3

    1

    0

    0

    Pros
    On top of that, [sensitive content hidden. And the team behind it are always very responsive to queries, and offer great advice on how to improve and streamline its use.
    My initial query was answered promptly and I was given a personal demo. Implementation was easy and Carl was super helpful and responsive throughout the process.
    It is a huge relief to be with TicketingHub. We are really thrilled after having been with a system that was difficult to use for too long.
    Cons
    It can be hard to get your head around as one or two bits aren't overly intuitive.
    Any suggestions for improvements have been generally actioned so no present cons.
    Receiving daily summary everyday when no booking... but they working on it.

    Overall rating contenders

    RC
    AvatarImg

    Rob C.

    Wine and Spirits, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Simplify and streamline ticketing from front and back

    Reviewed 5 years ago

    We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website. Time was spent with me and other staff, screen sharing and working through script and code to get everything working. Transferring existing bookings and vouchers over from our old system. Training and explanation were available at every turn and the service feels very personal.

    Pros

    The customisation is unparalleled and very easy to learn.

    Cons

    The software has increased our ticket and voucher sales, so it's given our tour guides extra work.

    DB
    AvatarImg

    Daniel B.

    Hospitality, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great, flexible with great support from the team!

    Reviewed 5 years ago

    I run a free walking tours, and they help me getting booking online, through our website.

    Pros

    The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.

    Cons

    Ease of use.... can be easier :) Terms that are not common in the ticketing/booking world. But once you get use to it...it's ok. and I know they are working all the time to make it even more simple.

    AR
    AvatarImg

    Verified reviewer

    Marketing and Advertising, 5,001-10,000 employees

    Used monthly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Client Service at your door! Great system

    Reviewed 6 years ago
    Pros

    This is another platform I trialled when trying to sell my event tickets. This was so simple to use and they even give you free demos. I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.

    Cons

    I dont think i can fault it as I havent come across any problems as such. Everything is open and visible so you know what you are getting.

    AD
    AvatarImg

    Andreas D.

    Marketing and Advertising, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Best ticketing system that exists on planet earth.

    Reviewed 2 years ago
    Pros

    Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.

    Cons

    There was nothing I didn't like about this software.

    CG
    AvatarImg

    Chris G.

    Computer Software, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Most Underrated Booking System 4 Day Tour Operators

    Reviewed 3 years ago

    Exceptional, customer service is the better than you would expect, from getting started and setup fast to general random questions about functionality at 9pm on a Saturday night the team reply fast. The system is growing also in the right places with a growing api base for connecting to major OTA's. I also know a POS ticketing system is in development, we also can now track affiliate sales with ease and commissions with this system.

    Pros

    Great booking widget, fast checkout - it also does not kill your page load speed in comparison to other booking widgets while loading . Flexible pricing, depending on your booking volumes they seem flexible. No more overbooking we can keep a track of all sales from many channels with ease and affiliate sales.

    Cons

    No negatives to report as of yet, this is rare for me as I am a real stickler.

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