TicketingHub Pricing, Features, Reviews & Comparison of Alternatives

TicketingHub

Cloud based ticketing platform for ticket sales and tracking

4.96/5 (25 reviews)

TicketingHub overview

TicketingHub is a cloud-based ticketing platform for venues and event organizers in the entertainment, transport, travel and tourism industries. TicketingHub provides a way for venues to sell tickets both on and offline, as well as keep track of tickets sold. The solution enables venues to manage their ticket inventory centrally, and distribute ticket sales across multiple channels without the worry of over-selling.

Suitable for events and venues of all sizes, from small comedy shows to the London Eye, TicketingHub is currently used to sell tickets for events, attractions, tours, and activities. The POS (point of sale) software and hardware devices available from TicketingHub enable back-office, telephone and group bookings.

It's free for event organizers to sign up to TicketingHub and start selling tickets under their own brand, as costs can be passed on to ticket buyers. TicketingHub have an API and provide an embeddable widget, hosted checkout and native iPhone app. The solution integrates with POS systems and a range of hardware including cash drawers; fixed and portable receipt printers; and bluetooth and iPhone card readers for accepting in-person card payments.

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English, French, Italian, Spanish
TicketingHub screenshot: A simple, 5-step checkout embeds directly into existing websitesTicketingHub screenshot: Take payments, scan tickets and check manifests with a smartphoneTicketingHub screenshot: TicketingHub works across devicesTicketingHub screenshot: TicketingHub provide mobile POS solutionsTicketingHub screenshot: Product data, sales statistics, and customer demographic information is available in the TicketingHub dashboardTicketingHub screenshot: Booking management features provide organizers with an overview of bookings, events, and confirmed attendees TicketingHub screenshot: A simple, 5-step checkout embeds directly into existing websites

TicketingHub reviews

Excellent
24

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  4.8
  5.0
Rob Cursons

Simplify and streamline ticketing from front and back

Used daily for 6-12 months
Reviewed 2019-06-26
Review Source: Capterra

We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website. Time was spent with me and other staff, screen sharing and working through script and code to get everything working. Transferring existing bookings and vouchers over from our old system. Training and explanation were available at every turn and the service feels very personal.

Pros
The customisation is unparalleled and very easy to learn.

Cons
The software has increased our ticket and voucher sales, so it's given our tour guides extra work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Oliver Mernick-Levene

One of the best system for my companies needs.

Used daily for 2+ years
Reviewed 2019-06-20
Review Source: Capterra

Overall its been been an invaluable tool and system for my business, helping us both grow and expand.

Pros
We have used Ticketinghub for a number of years because their system fits perfectly with our needs for selling tickets globally; at a very fair price point. We have been with them almost from the start and although we have looked at other competitors, we have always stayed due to the constant software updates that has matched our growth. They have amazing customer service as well. I highly recommend.

Cons
Sometimes updates can be a little slow but they have always come through in the end and been significant improvements. The system they have now is now top class.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Alex Piccone

Customer focus!

Used daily for 2+ years
Reviewed 2019-06-18
Review Source: Capterra

Pros
First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb! The software itself it great, very intuitive with a simple yet effective interface that allows us to sell our products, do some upselling, connect via API with our preferred suppliers and use several payment processors as well.

Cons
What I like the least is something they're working on as we speak which are bespoke improvements for a particular part of our business.

Response from TicketingHub


Thank you Alex for such a kind review. We're definitely working on these improvements.

The Ticket Guru.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Luke Ellingworth

Absolutley Great

Used daily for 2+ years
Reviewed 2019-06-25
Review Source: Capterra

Absolutely fantastic! Affordable and great support/customer service.

Pros
This ticketing system is very versatile and will let you do almost anything you can think of. They have exceptional customer support and seem to know their customers by name so if you have any trouble at all just give them a call and the'll sort it out. No monthly fees, you just pay as a % of the bookings. Absolutely great.

Cons
It can be hard to get your head around as one or two bits aren't overly intuitive. Luckily the staff are always ready to help at any time and explain things very clearly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Val Lagrand

Usefull, efficient & easy !!!

Used occasionally for 1-2 years
Reviewed 2019-02-05
Review Source: Capterra

I think I've said it all previously. What is easy for you, will be to your customers. Ticketing hub is pro and perfect for my business Booking. Thanks you !

Pros
I wanted a platform, simple for me and simple for the clients. Easy to use and avoiding all the technical & complicated problems you can face with "payments" or "bookings" etc ... The ticketing hub founder was so helpful setting up everything and being very concern about my needs. Very pro and efficient, didn't hesitate to call me straight away to deal with a questions and solve any queries. Few minutes ago, I wanted to change some things but could't find on my intranet, but their "helper" was so good, connected in a second to answer me straight away, patient and just great. I definitely recommend Ticketing hub for their professionalism and listening. I love it !

Cons
receiving daily summary everyday when no booking... but they working on it.

Response from TicketingHub


Thank you for your kind review Val!

We're delighted you're enjoying our software and have noted and fixed the issue raised as a con in your review.

We thank you for your business and feedback.

Best,

The TicketingHub Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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TicketingHub pricing

Pricing options
Subscription
View Pricing Plans

TicketingHub charge commission of between 4% of ticket value depending on ticket price and volume.

TicketingHub features

API
Calendar Management

Activity Dashboard (214 other apps)
Activity Tracking (158 other apps)
Automatic Notifications (194 other apps)
CRM Integration (130 other apps)
Custom Fields (146 other apps)
Customer Database (151 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (159 other apps)
Customizable Templates (165 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (209 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for TicketingHub

Key features of TicketingHub

  • Barcode / Ticket Scanning
  • Concessions Management
  • Online Ticketing
  • Onsite Ticketing
  • VIP & Discount Tickets
  • Print-at-Home
  • Kiosk Ticketing
  • General Admission
  • Event Management
  • Mobile Ticketing
  • Box Office Management
  • Season Tickets
  • POS integration
  • Live analytics
  • API
View All Features

Benefits

Event organizers are able to sell tickets online, in-person and through resellers, all from a single platform with TicketingHub.

TicketingHub streamlines the checkout process for customers by providing a simple 5-step checkout process which can be integrated with event organizers' websites.

TicketingHub checkouts can be installed within a website by simply inserting a piece of HTML code wherever the checkout button is required.

A cloud-based online POS (point of sale) enables back-office, telephone and group bookings and can be integrated with a selection of hardware.

Native apps for iPhone and iPad provide a solution for walking tour operators, activity providers, visitor attractions, museums, galleries, and more.

Event organizers can pass on the TicketingHub commission fee to ticket-buyers by including it in the ticket price, making the platform "free" to use.

With features for offline support, tickets can be sold through TicketingHub's POS devices with poor or no network coverage. Bookings are synced online when possible.