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TicketingHub

Cloud based ticketing platform for ticket sales and tracking

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TicketingHub Pricing, Features, Reviews and Alternatives

TicketingHub product overview

What is TicketingHub?

TicketingHub is a cloud-based ticketing platform for venues and event organizers in the entertainment, transport, travel and tourism industries. TicketingHub provides a way for venues to sell tickets both on and offline, as well as keep track of tickets sold. The solution enables venues to manage their ticket inventory centrally, and distribute ticket sales across multiple channels without the worry of over-selling.

Key benefits of using TicketingHub

  • Event organizers are able to sell tickets online, in-person and through resellers, all from a single platform with TicketingHub.

  • TicketingHub streamlines the checkout process for customers by providing a simple 5-step checkout process which can be integrated with event organizers' websites.

  • TicketingHub checkouts can be installed within a website by simply inserting a piece of HTML code wherever the checkout button is required.

  • A cloud-based online POS (point of sale) enables back-office, telephone and group bookings and can be integrated with a selection of hardware.

  • Native apps for iPhone and iPad provide a solution for walking tour operators, activity providers, visitor attractions, museums, galleries, and more.

  • Event organizers can pass on the TicketingHub commission fee to ticket-buyers by including it in the ticket price, making the platform "free" to use.

  • With features for offline support, tickets can be sold through TicketingHub's POS devices with poor or no network coverage. Bookings are synced online when possible.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    FAQs/Forum
    Chat

    Training options

    In Person
    Webinars
    Live Online
    Documentation

    TicketingHub pricing information

    Value for money

    5.0

    /5

    24

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TicketingHub features

    Functionality

    4.8

    /5

    24
    Total Features34 4 categories

    Most valued features by users

    Reporting/Analytics
    API
    Reporting & Statistics
    Third Party Integrations
    Activity Dashboard
    Email Marketing
    Data Import/Export
    Mobile Access

    Functionality contenders

    TicketingHub users reviews

    Overall rating

    5.0

    /5

    24

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.69/10
    Rating distribution

    5

    4

    3

    2

    1

    23

    1

    0

    0

    0

    Pros
    My initial query was answered promptly and I was given a personal demo. Implementation was easy and Carl was super helpful and responsive throughout the process.

    TA

    Todd A.

    It is a huge relief to be with TicketingHub. We are really thrilled after having been with a system that was difficult to use for too long.

    JB

    Jodie B.

    I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.

    AR

    Anonymous Reviewer

    Cons
    It can be hard to get your head around as one or two bits aren't overly intuitive.

    LE

    Luke E.

    Any suggestions for improvements have been generally actioned so no present cons.

    GJ

    Gemma J.

    Receiving daily summary everyday when no booking... but they working on it.

    VL

    Val L.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The best ticketing system out there!

    Reviewed 4 years ago
    Pros

    Really fantastic platform for any kind of event and ticket combination. I've thrown almost every scenario at the system and the team - they both passed with flying colours!

    Cons

    Nothing I can think of - the team were really supportive when we had minor issues with tracking and Google Tags (even helping us build an add on so the script could work smoothly within an iframe).

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Simplify and streamline ticketing from front and back

    Reviewed 2 years ago

    We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website. Time was spent with me and other staff, screen sharing and working through script and code to get everything working. Transferring existing bookings and vouchers over from our old system. Training and explanation were available at every turn and the service feels very personal.

    Pros

    The customisation is unparalleled and very easy to learn.

    Cons

    The software has increased our ticket and voucher sales, so it's given our tour guides extra work.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Client Service at your door! Great system

    Reviewed 3 years ago
    Pros

    This is another platform I trialled when trying to sell my event tickets. This was so simple to use and they even give you free demos. I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.

    Cons

    I dont think i can fault it as I havent come across any problems as such. Everything is open and visible so you know what you are getting.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great, flexible with great support from the team!

    Reviewed 2 years ago

    I run a free walking tours, and they help me getting booking online, through our website.

    Pros

    The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.

    Cons

    Ease of use.... can be easier :) Terms that are not common in the ticketing/booking world. But once you get use to it...it's ok. and I know they are working all the time to make it even more simple.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    One of the best system for my companies needs.

    Reviewed 2 years ago

    Overall its been been an invaluable tool and system for my business, helping us both grow and expand.

    Pros

    We have used Ticketinghub for a number of years because their system fits perfectly with our needs for selling tickets globally; at a very fair price point. We have been with them almost from the start and although we have looked at other competitors, we have always stayed due to the constant software updates that has matched our growth. They have amazing customer service as well. I highly recommend.

    Cons

    Sometimes updates can be a little slow but they have always come through in the end and been significant improvements. The system they have now is now top class.

    TicketingHub FAQs and common questions

    TicketingHub has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    TicketingHub has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    TicketingHub supports the following languages:
    English, French, Spanish, Italian


    TicketingHub supports the following devices:
    Android, iPhone, iPad


    Yes, TicketingHub has an API available for use.


    TicketingHub integrates with the following applications:
    Google Analytics, Mailchimp, Xero


    TicketingHub offers the following support options:
    Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, FAQs/Forum, Chat

    Most popular TicketingHub comparisons

    TicketingHubvsThunderTix
    TicketingHubvsTicketSpice
    TicketingHubvsTicketSource
    TicketingHubvsEventbrite
    TicketingHubvsXING Events

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