TicketSource Pricing Plan & Cost Guide

TicketSource

Free online event ticketing system for UK events

4.74/5 (301 reviews)

TicketSource Pricing

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

TicketSource is completely free for event organisers and venues. The platform is funded by the booking fee charged to customers paying by debit card, credit card, or PayPal.

TicketSource booking fees are applied to all debit, credit, and PayPal payments and are calculated according to ticket prices set. Event organisers can choose how to apply the booking fee. It can be listed in addition to the ticket price, incorporated into the ticket price, split between added & absorbed, or displayed as a monetary amount instead of a fixed percentage.

TicketSource provide free technical support to users.

Competitors Pricing

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StarChapter

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bpm'online CRM

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Pricing Comparison

How does TicketSource compare with other Customer Management apps?

Subscription plan?

TicketSource



96% of apps offer a
subscription plan

Free trial?

TicketSource



84% of apps have a
free trial

Freemium plan?

TicketSource



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month

Please note: For comparison purposes the price for TicketSource has been scaled monthly. Actual price is $/per year




TicketSource Pricing Reviews

Pros
  • Ease of use
  • It is comprehensively able to take care of all of my needs.
  • It was simple to use and make amendments if needed. The process was quick and straightforward. We were also able to set up more than one account as we have volunteer committees for our charity that run events for us but they are linked by one log in.
Cons
  • Don't know any.
  • My previous criticisms were answered satisfactorily by customer services.
100%
recommended this to a friend or a colleague

25 reviewers had the following to say about TicketSource's pricing:

Mark Nilsson

Great all round

Reviewed 2017-01-11
Review Source: Capterra

I really like Ticketsource, and find it very functional and user-friendly. Two improvements I'd suggest: 1. It can be difficult to get the FOH report to the venue. An emailable PDF would be ideal, rather than having to print stuff from screen. 2. It would be good to have a secret ticket link function, where you can sell tickets at a discounted price, but have them invisible to regular punters. We find that having a password-protected cheaper price is annoying to full-price customers, so we'd rather it was invisible to them.

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TicketSource

Free online event ticketing system for UK events

Rich Parr

Professional and cheap

Reviewed 2017-01-11
Review Source: Capterra

Extremely low cost and possibly free but with the look and feel to end customers of a professional set up (we're an amateur dramatics group)

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TicketSource

Free online event ticketing system for UK events

Carl Cowling

Ticketsource

Reviewed 2017-01-12
Review Source: Capterra

Good over all experience.....Can be a little fiddly and a touch expensive for small groups.....But you do get great service and help for that cost.

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TicketSource

Free online event ticketing system for UK events

Jennie Flower

Brilliant system

Reviewed 2017-01-11
Review Source: Capterra

We have used TS for two years now and despite our administrators being well retired and our seating in a very old church being very complicated with help from the service team it's all been a piece of cake!!! We'd like it to be cheaper but we certainly wouldnt be without it now.

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TicketSource

Free online event ticketing system for UK events

Rachel Wieck

EMG Ticket Sales

Reviewed 2017-01-24
Review Source: Capterra

Really good website for a range of seating plans with different prices. Also ability to set promo codes.

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TicketSource

Free online event ticketing system for UK events

V R

Ticketing made easy

Reviewed 2017-01-12
Review Source: Capterra

Every feature we required, easy to use interface and guidance, fast site, great pricing, nice looking front end for customers.

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TicketSource

Free online event ticketing system for UK events

Vie Portland

Good overall service

Reviewed 2014-10-08
Review Source: Capterra

I have used TicketSource several times now. The cons are that they take quite a big chunk of the price, so I have had to increase ticket prices, and that they sometimes take a few days to transfer the money to me after the event. The pros are that events are easy to set up on there and that customers can navigate around easily.

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TicketSource

Free online event ticketing system for UK events

Rob Manley

Great Ticket Facility but...

Reviewed 2014-10-07
Review Source: Capterra

Overall I find Ticket Source excellent and find website integration very easy. An option or tick box of what events to be listed to the site would be an bonus as we like to great tickets for competition or complimentary tickets but if you create an event for free tickets they will automatically be listed on our website - I hope that makes sense. A reduction in fees for non profit organisations or charities would also be a bonus and I'm aware of so many organisations looking for that cheaper ticket option.

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TicketSource

Free online event ticketing system for UK events

Maxine Harrison

Reliable and efficient

Reviewed 2017-01-11
Review Source: Capterra

We have been using Ticketsource for at our theatre for approximately 5 years now. The system works well for our customers who can book seats at a time that suits them and we do not have to be on site to take bookings. As a small venue this is very cost effective for us as we do not have to staff a 24hour box office. Our staff we find the systems straightforward and reliable. We have all the booking details at our fingertips, so we are able to answer customer queries efficiently. Archive materials are easily accessible which makes financial reconciliation straightforward and transparent. We are able to link directly to our website and can also benefit from the wider Ticketsource community on line. Ticketsource allows us to customise each event to our own needs allowing us to create tailor made seating plans, pricing structures and booking discounts and incentives. We can add information and publicity material to each performance. Customer support is very good with a number of options including FAQ's to assist with basic problems, an on line help facility and a telephone help line. The site also includes very helpful tutorials for setting up events and trouble shooting, which are brief and not at all patronising. Ticketsurce also allows us to run our own box office at strategic times and as much of our business is from schools, dance schools and local amateur companies within a small radius of the venue, it means that customers have the option not to get involved in the extra cost of booking fees. It would help us greatly as a venue if there were an option to print off whole shows with all the ticket prices on one ticket, as many amateur groups who sell within their own small community like to take possession of all the tickets to sell directly. I am aware that this does not benefit Ticketsource and would make accounting for ticket sales impossible, but many of our clients would prefer to have multiple prices on each ticket, enabling them to highlight the price paid or to cross off the other prices. I'm not sure if other venues would benefit from this service and I fully appreciate that we may be in the minority. I would certainly recommend Ticketsource to venues of all sizes as it really is a complete package. The rates are reasonable and the support is excellent

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TicketSource

Free online event ticketing system for UK events

Kate Alden

We are a charity who doesn't use TicketSource much but when we have there have bee no problems.

Reviewed 2017-01-12
Review Source: Capterra

We only use TicketSource for selling tickets to events. These are fixed price entry tickets so have never used seat allocation systems, graded ticket costs etc. On the occasions we have used it the system has not let us down.

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TicketSource

Free online event ticketing system for UK events

Mark Nilsson

User-friendly, pro quality ticketing site

Used weekly for 1-2 years
Reviewed 2017-02-10
Review Source: Capterra

Ticketsource has all the functionality I could possibly want from a ticketing site, and is user-friendly to boot. I run uk based events and find it far superior to any other ticketing site I've used. The fees are reasonable, especially for higher priced events. Would thoroughly recommend.It is comprehensively able to take care of all of my needs.

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TicketSource

Free online event ticketing system for UK events

Cheryl McCarrick

Have dropped my old ticket provider for Ticket Source

Reviewed 2014-10-08
Review Source: Capterra

Having battled for a two year period selling my tickets on an international ticketing website I decided that the options for our customers and the time it took to upload our events was not sustainable. We had used ticketsource for one of our very large events and it worked well and we have now migrated all of our ticketed events on to ticketsource. The system is intuitive, straightforward, easy to use, understand, based in the UK and the costs are cheaper for the customer too. I have been contacted by a few other ticket sites to try their product but the service and product offered by ticketsource delivers exactly what we need and the customer can use easily.

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TicketSource

Free online event ticketing system for UK events

Kat Armitage

Great work all round!

Reviewed 2017-01-12
Review Source: Capterra

Fantastic service with a sensibly designed and easy to use the system. Excellent re-tweeting as well much appreciated. Only small suggestion for improvement would be the ability to edit multiple items (for example if you want to change the pricing of a category being able to do this in one rather than go through each date and change). Otherwise brilliant!

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TicketSource

Free online event ticketing system for UK events

Keith Rattray

Warminster Athenaeum Centre

Reviewed 2017-01-12
Review Source: Capterra

Superb support and it's easy to setup events while keeping control of every aspect of adding events or differing leves of pricing and even hidden discounts if you need that option. It is worth getting to know the FAQ section as all the answers are in there. You will go a long way to find anything as good as this .

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TicketSource

Free online event ticketing system for UK events

Mike Abdelsayed

The Comedy Clubhouse

Reviewed 2017-01-12
Review Source: Capterra

The purchase process is cumbersome for our patrons. The site hangs at the point of purchase locking up tickets at the worst time as people make multiple attempts. Many, many, many fields and dates reflect London standards and not the US. Specifically, reporting draws inaccurate information because it will juxtapose the month and day. So will searching. Great features, good pricing, but a very buggy platform.

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TicketSource

Free online event ticketing system for UK events

Harold Mead

Novice user pleased by straightforward set up

Reviewed 2014-10-08
Review Source: Capterra

I had no knowledge of how to set up an event on TicketSource and was a bit apprehensive. As it turned out, I had little difficulty. The only slight criticism I have is that the set up screens didn't clearly define what a 'section' was - a few more words to explain that this is how you define differential seating/ticket pricing etc wouldn't be amiss.

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TicketSource

Free online event ticketing system for UK events

Anthony O'Connell

Administrator entitlement

Reviewed 2014-10-08
Review Source: Capterra

All aspects of managing ticket source appears very easy to operate and obtain reports on, even for the technophobes of our group. Only con found so far is how to change income from normal ticket prices when a third 'discouted' option is in place yet not set up on system. This has been referred back to my groups' installer of the system to address. Cannot understand why we did not do this earlier.

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TicketSource

Free online event ticketing system for UK events

Peter Wood

Great product

Reviewed 2017-01-11
Review Source: Capterra

We use this software for every event. It's great value for money and the customer service team are second to none.

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TicketSource

Free online event ticketing system for UK events

Michael Merry

Well worth while

Reviewed 2014-10-07
Review Source: Capterra

A simple easy to use ticketing system. Perfect for our small village group, very good value for money and simple but flexible

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TicketSource

Free online event ticketing system for UK events

Ben Donnelly

Ticketsource Assessment

Reviewed 2017-01-11
Review Source: Capterra

Ticketsource is the best ticketing website that I've come across in terms of both functionality and cost.

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TicketSource

Free online event ticketing system for UK events

Anthony Larkin

Experienced Staff & customer service, easy to use, fair costs.

Reviewed 2014-10-09
Review Source: Capterra

This is by far the easiest way to have a professional box office. Very easy to set up. There is always some one on the other end of the phone or email to talk you through any problems you are having. Very very good reasonable prices which you can add into your ticket or not. Overall, I am so pleased that we chose ticket source, it has made our life so much easier and our small theater look and feel so much more professional.

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TicketSource

Free online event ticketing system for UK events

Anthony Larkin

Great - Great - Great

Used monthly for 2+ years
Reviewed 2017-02-06
Review Source: Capterra

Amazing ease of use even for me - who can't even do Facebook - brillent customer service - value for money, I just wish infoind these guys earlier. Ease of use

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TicketSource

Free online event ticketing system for UK events

Alys Potter

A Christmas Concert in aid of ABF The Soldiers' Charity

Used other for less than 6 months
Reviewed 2017-12-14
Review Source: Capterra

It was easy for our supporters to purchase event tickets. Administration costs were of no extra cost to the charity.It was simple to use and make amendments if needed. The process was quick and straightforward. We were also able to set up more than one account as we have volunteer committees for our charity that run events for us but they are linked by one log in.

Read the full review


TicketSource

Free online event ticketing system for UK events

Omar Paloma

I Love TicketSource

Reviewed 2014-10-11
Review Source: Capterra

I use ticket source for 90% of my events. I found them via The Pumphouse Children's Theatre in Watford UK, and have been singing there praises ever since. There are some usability issues in the ticketing (the iphone app is MEGA slow unless you have phenomenal lighting which is not always the case in a theatre) and there are some confusing issues regaring the best way to set up ticket prices, nevertheless staff are helpful and usually pretty quick. idance® is happy to recommend (and have many many times done it) TicketSource !

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TicketSource

Free online event ticketing system for UK events

Pam Easto

Easy way to sell tickets

Reviewed 2017-01-11
Review Source: Capterra

We are a small performing group, but selling online is very useful to us. TicketSource is easy to use, not too expensive and easy to keep track of sales. Although we only sell a small number of tickets we get the same good service as bigger users.

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TicketSource

Free online event ticketing system for UK events