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Umnico Logo

Omnichannel communication platform

Table of Contents

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Umnico - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2023

Umnico overview

What is Umnico?

Umnico is a robust omnichannel communication platform for sales boost and customer support improvement. It creates the best customer support service through messengers and chat centers. It sells more with the same traffic without hiring new staff. The software handles all incoming messages faster and better. The application allows users attracts new customers globally on social media.

Key benefits of using Umnico

• Maximum functionality of social media
• Official integration with over 25 instant messengers and social media
• Intuitive User Interface & Free onboarding
• Digital Sales Pipeline & Social CRM functionality
• Free Live Chat widget to engage website visitors
• Advanced communication and web analytics
• Sales & marketing automation
• Messaging API and ad-hoc integrations
• Custom pricing & subscription rates

Starting price

7per user /
per month

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Umnico’s user interface

Ease of use rating:

Umnico reviews

Overall rating

4.7

/5

6

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.83/10
Rating distribution

5

4

3

2

1

4

2

0

0

0

Umnico's key features

Most critical features, based on insights from Umnico users:

Social media integration
Real-time consumer-facing chat
Autoresponders
Reporting/Analytics
Lead capture
Task management

All Umnico features

Features rating:

Lead engagement
Canned responses
Marketing automation
Customer social profiles
Multi-Channel social integration
Proactive chat
Activity dashboard
Interaction tracking
Lead nurturing
Live chat
Monitoring
Multi-Channel communication
Multi-Language
On-Demand communications
Real-Time analytics
Real-Time monitoring
Real-Time notifications
Reminders
Reporting & statistics
Tagging
Template management
Third-Party integrations
Transfers/Routing
Workflow management
Activity tracking
Alerts/Notifications
API
Batch communications
Chat/Messaging
Collaboration tools
Configurable workflow
Contact database
Contact management
CRM
Customer database
Customer engagement
Customer history
Customer support
Customizable fields
Data import/export
Drag & drop
Email management
File sharing
Geotargeting
Inbox management

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Umnico pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Custom

7

/user

Per month

User opinions about Umnico price and value

Value for money rating:

Umnico support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
FAQs/Forum

Training options

In Person
Webinars
Documentation
Videos
Live Online

Umnico FAQs

Q. Who are the typical users of Umnico?

Umnico has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Umnico support?

Umnico supports the following languages:
German, Portuguese, Russian, Spanish, English


Q. Does Umnico support mobile devices?

Umnico supports the following devices:
Android, iPhone


Q. Does Umnico offer an API?

Yes, Umnico has an API available for use.


Q. What level of support does Umnico offer?

Umnico offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat, FAQs/Forum

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