WishList Member Pricing, Features, Reviews & Comparison of Alternatives

WishList Member

Membership Management software

4.59/5 (22 reviews)

WishList Member overview

Pricing

Value for money

Devices

Web-based

Business size

Mid Size Business, Small Business

Markets

United States

Support options

Online Support, Phone Support
WishList Member screenshot

WishList Member reviews

Excellent
16
Very good
3
Average
3
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.0
  4.2
Theresa Wagar

Powerful, but complex membership management

Used weekly for 2+ years
Reviewed 2019-03-20
Review Source: Capterra

I've used this on multiple client sites and my own sites. It's a great solution for complex Wordpress membership sites as long as the customer is a bit savvy to start. I enjoy the backend of Wishlist and how it easy it is to provide customer service with it, but wouldn't recommend it to non-technically skilled.

Pros
Once set up, I love what you can do with this software. It creates a membership environment on Wordpress that allows you to sell a course or digital product with access through a user name and password. And you can link it to your email provider (like Mailchimp) to continue to promote to buyers. It also easily connects to payment gateways like PayPal.

Cons
Beyond simply sending a new customer to a level for access to their purchase, I found it difficult to move clients from one offer to another - especially if it was a FREE offer. My non-technical clients found it difficult to understand how to access customer information and to resolve customer service issues. For some reason, the non-technical customers found it difficult sometimes to create their own login.

Response from WishList Products


Thanks for your review. We've been working on a new user interface that will make it even easier for less technical people to set up a new membership site. We will be releasing it very soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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David Walsh

The Best Membership Software EVER - Especially for Infusionsoft

Used weekly for 2+ years
Reviewed 2017-02-28
Review Source: Capterra

WishList Member is the best membership software I have ever used. As a Membership Site Specialist, I've created hundreds of member sites for both myself and my clients over the years. I've used them all... None of them compare to WishList for a simple piece of software that you can install easily and set up quickly. I've integrated WishList with everything there is - quickly and easily - and now with their direct integration with Infusionsoft with WishList Member For Infusionsoft (WLMIS), it just gets better. I can now add people to membership levels based on their actions on the site, or even for clicking on a link in an email. I can track where they go through the members area, and trigger actions like sending them emails based on what they've done. This is phenomenal as I can send them emails based on sales pages for products they've looked at, and not purchased - all within the software itself. And if a customer's card fails for a Subscription Payment..? WLMIS allows the customer to add a new credit card within the site itself. No more fussing about getting them to enter a new credit card through Infusionsoft which ends up confusing the customer. I can also give bonus access to other memberships I or my clients have - all seamlessly within the one platform. No more unsecure links or manual adds to memberships any more. WishList have created one of the best membership platforms today. I can't recommend it highly enough. It is by far the easiest membership software to use software on the market today, and it's no wonder it's been #1 for so many years.

Pros
Ease of use, lightweight and works with WP and other WP plugins no problem. If there's ever an issue, which is rare, support are very quick to get it fixed asap. It's the one piece of software I know I can give a client and they'll be able to use easily, no matter their technical skill level.

Cons
Could do with integrating directly with some platforms, but there are inexpensive third party plugins that will do that for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kenny Handelman

Outstanding membership site software

Used weekly for 2+ years
Reviewed 2017-03-02
Review Source: Capterra

I have tried several membership site software products in the past, and then I found Wishlist Member. Since I am a long time WordPress user, I am very comfortable with using Wishlist because it integrates so well with WordPress. I can post content on my WordPress membership site, and then control if the content is protected for members only, if it is viewable for non-members, or if it is just for people with a certain level of membership (i.e. gold members vs. silver members). Wishlist has many features which will help a membership site owner customize the member's experience. For example, I can set what a person sees right after signing up, which can be different from where they go when they log in later on. I can automate the release of content, and a whole lot more. The core software provides the the core functionality and enough to run a successful membership site. There are also plugins which help you to customize your site even further. Wishlist does integrate with other systems (ie. CRM systems, payment systems). The integration is quite good, but not flawless. I have never found software that is perfect for what I want it to do for integration with a CRM, and this is the same for Wishlist. That said, the integration is quite good, and with some minor adapting, I have been able to make wishlist do what I want it to do to run my membership site. Customer support has been very helpful and responsive, and they update regularly - often incorporating customer's concerns/questions into the next update. Overall, excellent and easy to use membership site software.

Pros
Easy to use, customizable, built on WordPress

Cons
Not perfect integration with my CRM, but it is workable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Leonardo Wolff

Jump in the e-learning bandwagon! WishList makes it so easy!

Used daily for less than 6 months
Reviewed 2020-01-30
Review Source: Capterra

Pros
We needed a platform to train our customers and keep the information organized. We and a huge part of the web use Wordpress, and WishList is the perfect system to use with it. It's very easy to set up and robust. If you need to train customers or employers or even sell courses, you need WL. They integrate with multiple payment gateways and just make things very easy.

Cons
Can't complain about anything, very happy with the app.

Response from WishList Products


Hi Leonardo, Thanks so much for the positive review. We really appreciate your feedback and you taking the time to share your thoughts. :)

Tracy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Seth Hanes

Useful product, but leaves much to be desired

Used weekly for less than 6 months
Reviewed 2017-02-22
Review Source: Capterra

Overall, I'm pleased with the service of Wishlist Member, but I have a few thoughts that I hope will be useful feedback. 1. The support is very slow. I submitted a help ticket a couple of days ago and still haven't even been acknowledged. I'm sure they'll get to it, but if this was an urgent problem is would be very frustrating. 2. It's a fairly confusing product to use. I'm never quite sure if I'm doing anything right when I'm working with the settings. Troubleshooting the product is really difficult too because I'm never sure how to even identify which part of the system is the issue. 3. The product is surprisingly lacking in design functionality. I could even figure out how to customize the button for my sales page. Something as simple as editing the text, size, and color of a button shouldn't be complicated for the user. 4. With all of this being said, I think it's a nice alternative to some of the really expensive software for courses out there, but it seems to be overly simplistic. Hopefully this is helpful! -Seth

Pros
I like that it's a cheap alternative to other online course software.

Cons
It's confusing to use and has very limited design functionality. Also, the support and customer service is extremely lacking.

Response from WishList Products


Thanks for the review. We checked our ticket system. It looks like you submitted a ticket at the end of a work day and there was a follow up first thing the following morning. The reply may have been caught in your spam/junk mail filter. You can also login to the customer center to check tickets directly. We typically answer all tickets within one working day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Jorden Bench

I have had a good experience with Wishlist Member. It has done everything I needed it to do!

Used occasionally for 1-2 years
Reviewed 2018-03-16
Review Source: Capterra

Wishlist member allowed me to build my membership site, collect payments, manage my customers and deliver content the way it should be. I could create drip campaigns, offer trial periods and even free courses. One of the best things is I am able to give a preview of paid content to entice people to join my membership site!

Pros
Wishlist Member helped me build a recurring revenue with my membership site. I was able to track customers and integrate with Paypal to get people signed up and placed in my membership site. I was also able to drip content out to customers based on where they were at in my membership! Which is great to have so I don't overwhelm people with content. It can also handle free, trial and paid memberships. So it gives me versatility. It has unlimited membership levels which is awesome since some software limits you. One of the best features is I can lock content to non members but it still shows a preview to entice them to sign up! Overall this is a great piece of software!

Cons
Wishlist Member can be confusing to get started and there is a steep learning curve to it. You are unable to view or edit the plugin code, so making custom alterations is not an option. One of the biggest drawbacks is the pricing for a single year of support and updates. They have multi site licenses for a single year of support and updates. I think there are better products for a cheaper price. More than likely you will need to buy yearly to keep it up to date, which can really add up.

Response from WishList Products


Thanks for the feedback. Just a note that the code in WishList Member is able to be viewed by developers. Earlier versions of WishList Member did have code that was obfuscated. We changed this approximately 5 years ago.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Kate Murray, MBA

Best for Digital Courses and Membership Websites

Used daily for 2+ years
Reviewed 2019-04-18
Review Source: Capterra

I would rate this software well above Kajabi, Thinkific, and other platforms such as Teachable and Udemy because it gives the user complete control over their course and membership website. I've been building out digital courses for 8 years, and if you are already a WordPress user, then this is the absolute best solution for delivering your course. Very easy and intuitive to use, and it also integrates very well with WooCommerce to manage your members and deliver your content free and paid.

Pros
WishList integrates seamlessly with your WordPress Dashboard, which makes it easy and intuitive to use.

Cons
Depending upon how you set up your course, you may need to purchase additional plugins (such as to provide badges and completion certificates automatically).

Response from WishList Products


Thank you very much for the kind words. We really appreciate your feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matt Hersey

Above and beyond customer support

Used daily for 1-2 years
Reviewed 2019-09-26
Review Source: Capterra

Pros
We use Wishlist to maintain a global membership database on our members-only website. (www.ILAWnetwork.com). We used a website development firm to build the site, but then we decided to administrate the website on our own. We don't have a tech person that knows WordPress on staff and I have only moderate ability to code HTML and I am program staff, not a tech staff member. Wishlist is the engine that drives our entire site. When we have noticed issues, I have contacted their tech team and they get back to me in a matter of minutes and so far have solved all the issues within 48 hours.

Cons
I should also point out that most of those issues are related to the customizations on my site and have not been caused by Wishlist itself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrea Schumann

A top-notch plug-in for WordPress

Used daily for 2+ years
Reviewed 2018-04-04
Review Source: Capterra

It's great to be able to manage memberships within the WordPress site instead of having separate software for membership management.

Pros
I like how WishList seamlessly integrates its membership ability with the payment gateway allowing you to easily manage memberships in a very simplistic platform.

Cons
I do not like how if you have more than one level of membership that you don't have a "select all" option that you can check and be able to handle cancelling all levels at once rather than have to go through and check each level and cancel one at a time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ashlie Pappas

Great membership software if you are willing to put in the work

Used weekly for 2+ years
Reviewed 2018-03-13
Review Source: Capterra

An affordable, customizable membership platform that, once learned is pretty easy to navigate. The ability to customize almost every aspect of the membership site.

Pros
The ability to customize membership platforms to meet unique needs and membership requirements. The ability to integrate with a wide variety of 3rd party software. The support and customer service is amazing.

Cons
The software is a bit user unfriendly and there is a steep learning curve for those who are not technically inclined when implementing the software.

Response from WishList Products


Thanks for your feedback. We appreciate it. We also wanted to let you know we've been working on a MAJOR revision to the user interface of WishList Member. We anticipate releasing it within the next couple of months. This will make the entire process much easier. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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WishList Member features

Website Management
eCommerce
Email Marketing

WishList Member integrations

Additional information for WishList Member

Key features of WishList Member

  • Member Portal
  • Payment Processing
  • Committee Management
  • Membership Database
  • Subscription Management
  • Club Membership
  • Member types

Benefits

WishList Member is a powerful, yet easy to use membership solution that can turn any WordPress site into a full-blown membership site. Includes Unlimited Membership Levels, Sequential Content Delivery, Easy Member Management and a whole lot more.