YourMembership Pricing, Features, Reviews & Comparison of Alternatives

YourMembership

Your strategy. Your vision. Your software.

3.89/5 (113 reviews)

YourMembership overview

What is YourMembership?

Our focus is you, so that your focus can be your members. YourMembership.com’s membership management software helps organizations make the most of their resources. Manage your membership strategically, with an easy-to-use and maintain solution that builds deeper connections with members and prospects.
www.yourmembership.com

Pricing

Value for money

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English
YourMembership screenshotYourMembership.com Intro VideoYourMembership screenshotYourMembership screenshotYourMembership screenshot

YourMembership reviews

Value for money
Features
Ease of use
Customer support
  4.2
  3.7
  3.7
  4.2
Emily Mullin

Great Product for Associations & Societies

Used daily for 2+ years
Reviewed 2019-04-03
Review Source: Capterra

Pros
Their implantation team is great to work with and streamlined the big endeavor. Their response time with their customer support team has vastly improved and they are very responsive. We are an AMC and have both trade associations and societies onboarded with YM. They always find a way to work with the organization to find solutions for each organization's needs.

Cons
There isn't much customization you can do, but if you need something that they don't offer, there is usually a workaround that can be done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gina MacIlwraith

Successful Launch

Used daily for 6-12 months
Reviewed 2019-07-18
Review Source: Capterra

Overall, I've been very pleased with YourMembership from initial introduction, through implementation, and into daily operations. I especially appreciated working with my Implementation Specialist, who not only guided me throughout the implementation but also spent the extra time to understand my work style to be sure her support set us up for success in the long term.

Pros
YM's fit to our overall needs is a strong match and has streamlined our operations. What used to be an in-house generated, workaround, and very manual process member experience is now an automatic, professional member experience. Now workarounds are to maximize instead of survive.

Cons
Although most of the system works as advertised, some offerings have not meet the full expectation. For example, my expectation for the Quickbooks Connector was a real-time, automated data transfer from YM to QB but instead is a manual download and upload of data. The process does work well and meets our needs - just not as slick as expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ebaa Khamas

Prompt & Clear

Used daily for 2+ years
Reviewed 2020-02-25
Review Source: Capterra

fairly positive. When we encounter problems, the YM support team is always there for us!

Pros
The different features that you can take advantage of.

Cons
Coming from an artist, so take it with a grain of salt..could be a bit more user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Janine Costello

YM offers great functionality

Used daily for 6-12 months
Reviewed 2020-01-09
Review Source: Capterra

Overall, I've had very good experience with the software and I especially appreciate YM's efforts to respond to users' requested revisions and improvements such as website editing functionality.

Pros
Given that this is my first experience with membership software, I have heavily relied on YM's high quality integrated tutorial videos and indexed knowledge database. When I have a unique problem, I receive very quick and quality responses from support staff via the integrated email system. For more complex questions, YM readily offers support via telephone calls.

Cons
I don't have full confidence in the bulk email capability in terms of the recipients' capability to receive. Admittedly, problems may or may not be the fault of the software.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Erica Martin

User Friendly, but has it's flaws.

Used daily for 2+ years
Reviewed 2019-10-03
Review Source: Capterra

YourMembership wasn't all bad, but accurate membership numbers are very important to my organization and this caused a headache monthly. Customer service wasn't instant, but I always got a call back within 48 hours. For us, the websites are pretty basic and outdated, unless we upgraded, which was an additional fee. It's very easy to use, but we experienced a few too many downtimes with the system. Overall, the software is good, but wasn't ideal for us.

Pros
Your membership was really easy to use. I was able to pull reports in a matter of seconds and the dashboard was easy to understand when it was accurate.

Cons
The data was never accurate. I dreaded doing the monthly membership report due to the fact that the number were never right and I always had to do lots of work arounds and manual calculations before presenting to my Board of Directors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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YourMembership features

API (389 other apps)
Activity Dashboard (241 other apps)
Activity Tracking (177 other apps)
Automatic Notifications (212 other apps)
CRM Integration (141 other apps)
Calendar Management (190 other apps)
Custom Fields (154 other apps)
Customer Database (168 other apps)
Customizable Branding (217 other apps)
Customizable Reporting (175 other apps)
Customizable Templates (188 other apps)
Data Import/Export (192 other apps)
Electronic Payments (149 other apps)
Email Integration (203 other apps)
Real Time Data (141 other apps)
Reminders (194 other apps)
Reporting & Statistics (261 other apps)
Social Media Integration (184 other apps)
Surveys & Feedback (154 other apps)
Third Party Integration (239 other apps)

Videos and tutorials

Additional information for YourMembership

Key features of YourMembership

  • Website and Domain
  • Automated Renewal Programs
  • Groups, Committees and Boards
  • Automated Renewal Programs
  • Directory and Profiles
  • Buyer’s Guides
  • Event Management
  • Career Centers and Online Job Boards
  • Online Dues Processing
  • Advanced Analytics and Dashboards
  • Automated Card Processing
  • Member Data Preferences
  • Advanced Dues Configuration
  • Accounting (Accrual or Cash)
  • E-Commerce and Online Stores
  • Email Marketing
  • Private Communities and Social Networking
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