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YourMembership Logo

YourMembership

3.9
(152)

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Transform the member experience.

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(10)

YourMembership Pricing, Features, Reviews and Alternatives

YourMembership FAQs

Q. What type of pricing plans does YourMembership offer?

YourMembership has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of YourMembership?

YourMembership has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does YourMembership support?

YourMembership supports the following languages:
English

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Q. Does YourMembership offer an API?

No, YourMembership does not have an API available.

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Q. What level of support does YourMembership offer?

YourMembership offers the following support options:
Chat, Knowledge Base, Phone Support

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YourMembership product overview

What is YourMembership?

YourMembership empowers associations, nonprofits and other member-based organizations to deliver more value to their members while streamlining administrative processes. Built for small to mid-sized organizations, the cloud-based membership management software is a comprehensive solution including: membership management, event management, e-Commerce, payments, email marketing, online community, advanced dashboards, and more!

Key benefits of using YourMembership

Grow your membership faster and smarter.
Foster member loyalty with continuous opportunities to network, learn, and share.
Save staff time with streamlined operations.
Simplify and streamline repetitive, day-to-day tasks with automated workflows.
Generate more revenue for your organization.
Diversify your revenue sources with fundraising campaigns, an online store, and easy event registrations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

YourMembership pricing information

Value for money

4.1

/5

152

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

YourMembership features

Functionality

3.7

/5

152

Total features

22

4 categories

Most valued features by users

Email Marketing
Chapter Management
Committee Management
Communication Management
Dues Management
Event Management
Financial Management
Fundraising Management

Functionality contenders

YourMembership users reviews

Overall Rating

3.9

/5

152

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.62/10
Rating distribution

5

4

3

2

1

52

59

23

7

11

Pros
It does have a great back end look and the ability to customize almost everything is nice. As a database, it works great.
I think the range of functionality is probably the biggest benefit for us. The ability to manage our member info and communications all in one place is fantastic.
What I enjoyed most about your membership is how user friendly it was. We used this as a database for years.
Cons
They should just offer a Wordpress plugin for membership management by embedding member management functions into a wordpress site -- because they suck at CRM.
Need to add duplicate search for Non Members - This is VITAL. We have tons of wasted records because there is no duplicate search for Non Members.
Poor functionality and awful customer service.

Overall rating contenders

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George R.

Vice President, Technology Solutions

Nonprofit Organization Management, 51-200 employees

Review source

Overall Rating

Great value for your money. Always improving, with no need to upgrade.

Reviewed 2 years ago

Transcript

George R.: Hi, this is George. I'm an IT executive in the association nonprofit space, and I give YourMembership...

MM
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Monika M.

Association Administrator

Nonprofit Organization Management, 11-50 employees

Review source

Overall Rating

Great Off the shelf data base

Reviewed 2 years ago

Transcript

Monika: My name is Monika, and I am a Transaction Coordinator for a nonprofit company. And I would rate...

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Silvia M.

Verified reviewer

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best of both worlds!

Reviewed a year ago

My experience with YM has been pleasant. Anytime I have a question there are many resources to navigate through prior to calling into customer support. Often I find things out on my own but whenever I have had a question the YM team answers quickly. I have been using YM since 2016 and have seen many improvements. I've used older templates/versions of YM and all have been user-friendly.

Pros

YM offers both a website platform and membership database all in one. I had been using YM for three years before a potential switch and was able to see how other sites didn't have the membership database. We decided to stay with YM and I even recommended it to my new organization...been utilizing YM daily for the last five years!

Cons

A feature that can be updated is radio buttons, for check out (invoicing). This can be helpful come dues renewal time to allow donations to be automatically applied (radio button).

Vendor response

Silvia, thank you for the review! As an all-in-one solution for small staffs, we are glad to hear that your team has found success in managing your association's website and membership through YM.

TT
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Tim T.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best All-Encompassing Member Solution for Organizations Without an IT Department?

Reviewed a year ago

YM has allowed us to: a) unify all our different country operations on to a single software base; b) replace a range of on-premises systems with a single cloud solution; and c) meet the modern expectations of our members and customers without having to have an IT Department.

Pros

We selected YM because it covers all the bases needed by a non-profit member organization (website, member management, donation management, groups, events and online store) in one comprehensive package. More than that - and this is the clincher - it is designed for organizations with little or no internal IT capability. You don't need a server, special equipment, or even to know programming in order to deploy and configure the solution. It is a true cloud solution, with everyone always on the same latest version - so support is excellent and enhancements always ongoing.

Cons

When you buy a system like YM you need to be aware that: a) you won't be getting 'best in class' in each specific area of functionality (i.e. there are better web stores than the one in YM, better event management solutions than the one in YM, etc.) - but I don't think you will find a better solution across all areas; and b) this is not custom software, YM aren't going to change the software just to suit your business (rather you need to bend your business to suit the software) - having said that, YM is incredibly configurable (including the entire look and feel of the web front-end) so this isn't at all a major issue.

Vendor response

Tim, thank you for the review! As an all-in-one solution for small staffs, we are glad to hear that your team has found success in managing all aspects of your association with YM.

jl
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julie l.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great Software, Need to Learn More

Reviewed a month ago

I realize that it could be substantial in our communications. When you do not have the support of other employees it makes it difficult knowing that it could improve dramatically. We would like to see about having a consultant help us in some areas but do not know if this is available.

Pros

Member data management - ease of credit card payments and exporting into Quickbooks. There are a lot of things I still need to learn but seem go stay so busy that don't have the time to learn other things.

Cons

I don't have time to learn all the aspects of everything it can do. I have tried to have our communications person switch over to this but to no avail. It is such a big part of today's engaging members. I do all of the accounting and member services so have not been able to learn all the ways it can be used.

TB
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Therese B.

Publishing, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Wrong fit for the association, our habits, and our budget

Reviewed 2 years ago

My overall experience was okay, but as YM kept growing and getting more expensive, the customer service got spottier and spottier. I had the feeling that they had grown faster than they were able to keep up. When my website's appearance started to look dated, they wanted to charge me about 1/3 again what my annual fee was to change the look. I found the interface in posting content to be a challenge because I couldn't do any editing from the frontend and was constantly going back and forth between frontend and backend.

Pros

I originally purchased this system because I wanted an all-inclusive association management and registration software which YM provided. YM also was able to integrate through an add-on with QuickBooks. It automated my membership dues invoicing.

Cons

Price kept going up and up without a corresponding increase in value. QuickBooks add-on was an additional expense when other systems were integrated with QuickBooks Online at no additional expense. The member communication options were difficult to use and explain. My members never took advantage of them to communicate among themselves.

ML
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Marc L.

Civic & Social Organization, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A Great Customizable Platform

Reviewed a month ago

The experience has been good. We have integrated the basic platform with Freestone's learning platform, and have several pages linked to other services. The integration is seemless.

Pros

YourMembership is almost entirely customizable, and their support team is always available to help. Once setup, I save hours a week by pulling customizable dynamic reports and by reviewing the critical information on the dashboard.

Cons

I find the email blast portion is clunky. I cannot duplicate a campaign and the HTML editor and preview show the page differently than when it is sent out. I've learned to review the campaigns from several platforms outside of YM to preview.

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