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Zurmo Pricing, Features, Reviews and Alternatives
Zurmo FAQs
Zurmo product overview
Key benefits of using Zurmo
* Organize customer data in a central location
* Fully automate the sales cycle process.
* Enhance sales workflows and have full visibility into the progress of deals
* Improve internal communication
* Schedule and document calls, notes, and emails
* Enhance interaction with clients and potential clients
* Pinpoint demographics, find leads, communicate with contacts, and segment target groups
* Automate lead population through website Web-to-Lead Form
* Send mass email marketing campaigns to leads and contacts
* Generate reports that measure the success of marketing activities
* Visualize metrics through intelligent graphing technology
* Perfect future campaigns based on past results
* Identify cross-sell and up-sell opportunities
* Access data on the go from your mobile device or tablet
* Integrate with your favorite email client
* Easy import/export options through CSV and other common formats
* Configure settings to your preferences
* Log deals and build pipeline
* Track key performance indicators
* Rich visualization engine with a selection of graphs and charts
Typical customers
Platforms supported
Support options
Training options
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Starting from
35
/user
Per month
Starting from
No pricing info
Zurmo pricing information
Value for money
5.0
/5
6
Starting from
35
/user
Per month
Pricing options
Value for money contenders
Zurmo features
Functionality
3.6
/5
6
Total features
13
7 categories
Most valued features by users
Functionality contenders
Zurmo users reviews
Overall Rating
3.8
/5
6
Positive reviews
Overall rating contenders
Verified reviewer
Oil & Energy, 51-200 employees
Used weekly for 2+ years
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Great tool, self-hosted is great for small businesses, and it has some great features like gamification which you don't find out-of-the-box on larger, paid CRMs.
I used self-hosted Zurmo to manage my list of clients for a music gig. Not wanting to pay for something as full-featured as SFDC, and wanting something a little nicer than the community version of SugarCRM I found this. It's actually really straightforward to use, the interface is quite nice, and there's a gamification element which I think is really cool, although not useful unless you have more than a few people working in your system.
To be honest for what it is I can't think of anything that I didn't like about Zurmo. I had some trouble initially with the setup but that was due to outdated software on my webserver and an update fixed that. I wish that their blog and content on the website was updated more frequently - if you don't look at the date of the latest version release you could easily be led to believe that the project had been abandoned.
Ryan L.
Design, 1-10 employees
Used daily for 2+ years
Review source
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Feature packed Ease of use Lots of options Makes it easy to keep track of clients, projects, and opportunities
Installation and upgrades (at least of the free version) were difficult for someone with minimal linux experience
Verified reviewer
Libraries, 51-200 employees
Used daily for 1-2 years
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Zurmo was a good entry point for us into the CRM world. I liked it. My team was lukewarm about it. There are better products out there- check out Hubspot.
Zurmo provides a free, open source CRM platform. This was invaluable to us, as it allowed for us to customize it without paying high premiums. As a basic CRM, it functions well. I liked all the ways it could be customized to meet our business needs.
For any kind of decent support, you need to pay for it. This is par for the course, however. Also, the updates for the free version lagged behind the paid. On top of that, we heard that development is ceasing, which caused us to move to another product.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used weekly for less than 6 months
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We tried using zurmo for many months and liked the price point ($0). Running on self hosted was relatively easy to setup on cpanel. Many customizations available
Ultimately for the configuration and upkeep required to get started, it wasn't worth it for our needs. We ended up going with zoho crm free level to reduce administration time and hosting load.
Common Zurmo comparisons
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