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Zurmo

Gamified CRM software that your users will love to use.

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Zurmo Pricing, Features, Reviews and Alternatives

Zurmo product overview

Price starts from

$

35

/momonth
Per User

What is Zurmo?

Challenge: Users dislike CRM. When was the last time a salesperson said he enjoyed using a CRM? Likely never.

Key benefits of using Zurmo

* Increase user adoption
* Organize customer data in a central location
* Fully automate the sales cycle process.
* Enhance sales workflows and have full visibility into the progress of deals
* Improve internal communication
* Schedule and document calls, notes, and emails
* Enhance interaction with clients and potential clients
* Pinpoint demographics, find leads, communicate with contacts, and segment target groups
* Automate lead population through website Web-to-Lead Form
* Send mass email marketing campaigns to leads and contacts
* Generate reports that measure the success of marketing activities
* Visualize metrics through intelligent graphing technology
* Perfect future campaigns based on past results
* Identify cross-sell and up-sell opportunities
* Access data on the go from your mobile device or tablet
* Integrate with your favorite email client
* Easy import/export options through CSV and other common formats
* Configure settings to your preferences
* Log deals and build pipeline
* Track key performance indicators
* Rich visualization engine with a selection of graphs and charts

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Videos

Zurmo pricing information

Value for money

5.0

/5

5

Price starts from

$

35

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zurmo features

Functionality

3.5

/5

5
Total Features14 7 categories

Most valued features by users

Reporting/Analytics
API
Email Marketing
Mobile Access
Contact Management
Sales Automation
Internal Chat Integration
Segmentation

Zurmo users reviews

Overall rating

4.0

/5

5

Positive reviews

60%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

2

1

2

0

0

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Free CRM that's pretty fun to use

Reviewed 3 years ago

Great tool, self-hosted is great for small businesses, and it has some great features like gamification which you don't find out-of-the-box on larger, paid CRMs.

Pros

I used self-hosted Zurmo to manage my list of clients for a music gig. Not wanting to pay for something as full-featured as SFDC, and wanting something a little nicer than the community version of SugarCRM I found this. It's actually really straightforward to use, the interface is quite nice, and there's a gamification element which I think is really cool, although not useful unless you have more than a few people working in your system.

Cons

To be honest for what it is I can't think of anything that I didn't like about Zurmo. I had some trouble initially with the setup but that was due to outdated software on my webserver and an update fixed that. I wish that their blog and content on the website was updated more frequently - if you don't look at the date of the latest version release you could easily be led to believe that the project had been abandoned.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Excellent Free Open Source CRM

Reviewed 3 years ago
Pros

Feature packed Ease of use Lots of options Makes it easy to keep track of clients, projects, and opportunities

Cons

Installation and upgrades (at least of the free version) were difficult for someone with minimal linux experience

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Solid open source CRM

Reviewed 3 years ago

Zurmo was a good entry point for us into the CRM world. I liked it. My team was lukewarm about it. There are better products out there- check out Hubspot.

Pros

Zurmo provides a free, open source CRM platform. This was invaluable to us, as it allowed for us to customize it without paying high premiums. As a basic CRM, it functions well. I liked all the ways it could be customized to meet our business needs.

Cons

For any kind of decent support, you need to pay for it. This is par for the course, however. Also, the updates for the free version lagged behind the paid. On top of that, we heard that development is ceasing, which caused us to move to another product.

Zurmo FAQs and common questions

Zurmo has the following pricing plans:
Starting from: $35.00/month
Pricing model: Free, Open Source, Subscription


Zurmo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Zurmo supports the following languages:
Dutch, Hungarian, Chinese (Simplified), Danish, Italian, German, Czech, Turkish, Polish, Spanish, Portuguese, English, Finnish, Hebrew, Russian, Chinese (Traditional), Norwegian (Bokmal), French


Yes, Zurmo has an API available for use.


Zurmo integrates with the following applications:
Microsoft Outlook, Google Analytics, Gmail, Google Workspace, VoIP / SIP PC Softphone


Zurmo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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