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Zurmo Logo

Zurmo

Gamified CRM software that your users will love to use.

(9)

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Zurmo Pricing, Features, Reviews and Alternatives

Zurmo FAQs

Q. What type of pricing plans does Zurmo offer?

Zurmo has the following pricing plans:
Starting from: $35.00/month
Pricing model: Free, Subscription, Open Source

These products have better value for money


Q. Who are the typical users of Zurmo?

Zurmo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Zurmo support?

Zurmo supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Turkish


Q. Does Zurmo support mobile devices?

Zurmo supports the following devices:
Android


Q. Does Zurmo offer an API?

Yes, Zurmo has an API available for use.


Q. What other apps does Zurmo integrate with?

Zurmo integrates with the following applications:
Microsoft Outlook, Google Analytics 360, Gmail, Google Workspace, Tpad PBX


Q. What level of support does Zurmo offer?

Zurmo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

Zurmo product overview

Price starts from

35

/user

Per month

What is Zurmo?

Challenge: Users dislike CRM. When was the last time a salesperson said he enjoyed using a CRM? Likely never.

Key benefits of using Zurmo

* Increase user adoption
* Organize customer data in a central location
* Fully automate the sales cycle process.
* Enhance sales workflows and have full visibility into the progress of deals
* Improve internal communication
* Schedule and document calls, notes, and emails
* Enhance interaction with clients and potential clients
* Pinpoint demographics, find leads, communicate with contacts, and segment target groups
* Automate lead population through website Web-to-Lead Form
* Send mass email marketing campaigns to leads and contacts
* Generate reports that measure the success of marketing activities
* Visualize metrics through intelligent graphing technology
* Perfect future campaigns based on past results
* Identify cross-sell and up-sell opportunities
* Access data on the go from your mobile device or tablet
* Integrate with your favorite email client
* Easy import/export options through CSV and other common formats
* Configure settings to your preferences
* Log deals and build pipeline
* Track key performance indicators
* Rich visualization engine with a selection of graphs and charts

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Videos

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Starting from

35

/user

Per month

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Starting from

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Why am I seeing this?

Zurmo pricing information

Value for money

5.0

/5

6

Starting from

35

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zurmo features

Functionality

3.6

/5

6

Total features

12

7 categories

Most valued features by users

Reporting/Analytics
API
Mobile Access
Email Marketing
Contact Management
Document Storage
Interaction Tracking
Internal Chat Integration

Zurmo users reviews

Overall Rating

3.8

/5

6

Positive reviews

50

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.25/10
Rating distribution

5

4

3

2

1

2

1

3

0

0

AR
AvatarImg

Verified reviewer

Oil & Energy, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Free CRM that's pretty fun to use

Reviewed 5 years ago

Great tool, self-hosted is great for small businesses, and it has some great features like gamification which you don't find out-of-the-box on larger, paid CRMs.

Pros

I used self-hosted Zurmo to manage my list of clients for a music gig. Not wanting to pay for something as full-featured as SFDC, and wanting something a little nicer than the community version of SugarCRM I found this. It's actually really straightforward to use, the interface is quite nice, and there's a gamification element which I think is really cool, although not useful unless you have more than a few people working in your system.

Cons

To be honest for what it is I can't think of anything that I didn't like about Zurmo. I had some trouble initially with the setup but that was due to outdated software on my webserver and an update fixed that. I wish that their blog and content on the website was updated more frequently - if you don't look at the date of the latest version release you could easily be led to believe that the project had been abandoned.

RL
AvatarImg

Ryan L.

Design, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Excellent Free Open Source CRM

Reviewed 5 years ago
Pros

Feature packed Ease of use Lots of options Makes it easy to keep track of clients, projects, and opportunities

Cons

Installation and upgrades (at least of the free version) were difficult for someone with minimal linux experience

AR
AvatarImg

Verified reviewer

Libraries, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Solid open source CRM

Reviewed 6 years ago

Zurmo was a good entry point for us into the CRM world. I liked it. My team was lukewarm about it. There are better products out there- check out Hubspot.

Pros

Zurmo provides a free, open source CRM platform. This was invaluable to us, as it allowed for us to customize it without paying high premiums. As a basic CRM, it functions well. I liked all the ways it could be customized to meet our business needs.

Cons

For any kind of decent support, you need to pay for it. This is par for the course, however. Also, the updates for the free version lagged behind the paid. On top of that, we heard that development is ceasing, which caused us to move to another product.

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Good option for some

Reviewed 2 years ago
Pros

We tried using zurmo for many months and liked the price point ($0). Running on self hosted was relatively easy to setup on cpanel. Many customizations available

Cons

Ultimately for the configuration and upkeep required to get started, it wasn't worth it for our needs. We ended up going with zoho crm free level to reduce administration time and hosting load.

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