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Customer Communications Management Software with Customer Database (2026) - Page 5

Last updated: April 2026

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175 software options

inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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CM.com Communications Platform logo

One platform to reach your audience via all mobile channels

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Communicate with customers everywhere they want to interact with your business, within a single powerful platform for Messaging & Voice. Engage and make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters.

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Rooftop logo

Email and project management software for modern teams

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Rooftop is a collaboration platform designed to help teams with email management, customer support, and task/project management. It allows users to manage incoming and outgoing messages, collaborate on emails and tasks, and keep track of team performance.

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Maropost logo

Omnichannel campaigns that get results

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Maropost empowers businesses to scale and boost revenue with an easy-to-use marketing automation solution that enables users to hyper-segment their audience and rapidly create marketing campaigns that distinguish them from the competition.

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Thrio logo

Contact center technology. Done right.

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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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Umnico logo

Omnichannel communication platform

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Omnichannel messaging platform to raise sales & improve customer support effectivity.

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Qiscus logo

Cloud-based customer communications management solution

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Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

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Stames logo

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Text App logo

AI-powered support platform for unified service

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Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

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Hona logo

Hona: Revolutionizing Client Communication for Law Firms

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Hona is a customer communication management tool that helps law firms offer automated case updates to their clients, keeping them off calls and emails and giving them more time to work on the cases.

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Parrot CRM logo

CRM solution for sales assistants and marketers

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Parrot CRM is a CRM solution that includes features suck as task management, customer database, sales pipeline, and advanced sales reporting. This platform creates conversational sales experiences to answer questions, personalize business proposals, and humanize the relationship with customers to differentiate a business from competitors.

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ViaDialog logo

Smart interactions

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AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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NinjaChat logo

Live Chat Software

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500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

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Velaro logo

Driving business success through every conversation.

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Manage all customer conversations in one place with AI chatbots and live chat. Velaro unifies SMS, WhatsApp, Messenger, email, and voice channels like IVR, click-to-call, and VoIP. Automations route, reply, and sync records so every interaction strengthens customer relationships.

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Hopper logo

Combine the power of Salesforce and WhatsApp Business

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Combine the power of Salesforce and WhatsApp Business.
Implement smart WhatsApp chatbots and improve your team's productivity and client satisfaction!

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KSL Suite logo

Software for personalized multichannel B2C communication

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Software that generates, personalize and delivers any documents, emails and messages: automatic high-volume generation, on-demand document/email generation and interactive documents.

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Support.cc logo

provide best customer service

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Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

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CloudContactAI logo

Customer communications management software

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CloudContactAI is an elite SMS, email, and voice platform that provides businesses with the tools necessary to automate and scale both internal and external communications.

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Yalt logo

Boost customer loyalty. Drive growth with Yalt’s solutions.

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Streamline communication with Yalt. Use personalized emails, SMS, and push notifications to boost engagement, share updates, and announce promotions. Deliver the right message at the right time, build trust, and ensure your customers feel valued. Yalt makes customer interactions effortless!

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Mateo logo

AI-powered WhatsApp communication and multichannel marketing

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Hellomateo is a customer communication platform designed to facilitate personalized, automated, and scalable messaging experiences for business-to-consumer (B2C) companies. The platform consolidates communication across multiple channels, including WhatsApp, SMS, email, Facebook Messenger, Instagram, and postal mail, into a GDPR-compliant inbox.

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Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Gallabox logo

A single, collaborative customer communication tool

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Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

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SleekFlow logo

Conversions through conversations

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SleekFlow offers sales, marketing, and customer support in one hub. It helps businesses communicate with customers via chat, personalized broadcasts, and group conversations from multiple messaging channels on a unified interface.

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DANAConnect logo

Automations for the financial ecosystem

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DANAconnect is the ideal communication automation platform for the financial ecosystem.

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