Customer Engagement Software with Event Triggered Actions

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SurveyMonkey CX   

34
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX

Zoho Desk   

1,549
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

amoCRM   

128
Lead & Sales Management for SMBs
amoCRM provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and more. Read more about amoCRM
Lead & Sales Management for SMBs
amoCRM provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and more. Read more about amoCRM

LiveChat   

816
Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat

Zendesk   

2,048
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

SendX   

21
Email Marketing Software that is Affordable & Intuitive
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9. Read more about SendX99/month.
Email Marketing Software that is Affordable & Intuitive
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9. Read more about SendX99/month.

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud

Zendesk Chat  

104
Live chat software for SMBs and Enterprises
Zendesk Chat helps thousands of businesses engage their customers online every day. You too can provide personalized support via Zendesk Chat. Read more about Zendesk Chat
Live chat software for SMBs and Enterprises
Zendesk Chat helps thousands of businesses engage their customers online every day. You too can provide personalized support via Zendesk Chat. Read more about Zendesk Chat

LivePerson  

33
Live Chat, Messaging and Bots Solution Provider
8 out of 10 consumers choose messaging over voice to get support or service after they buy something. Giving consumers quick fingertip access to your business on the messaging channels they already use every day is paramount to maintaining high customer satisfaction, brand loyalty and lifetime value… Read more about LivePerson
Live Chat, Messaging and Bots Solution Provider
8 out of 10 consumers choose messaging over voice to get support or service after they buy something. Giving consumers quick fingertip access to your business on the messaging channels they already use every day is paramount to maintaining high customer satisfaction, brand loyalty and lifetime value… Read more about LivePerson

WebEngage  

21
WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage
WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage

CleverTap  

15
Optimize Customer Experiences at Scale
Use the right channel, device and message - all at the right time to influence your customers better and reduce time-to-value and time to monetization. Read more about CleverTap
Optimize Customer Experiences at Scale
Use the right channel, device and message - all at the right time to influence your customers better and reduce time-to-value and time to monetization. Read more about CleverTap

REVE Chat  

13
Multi Channel Live Chat Software for Website Engagement
REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat
Multi Channel Live Chat Software for Website Engagement
REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat

Copper  

350
(formerly ProsperWorks) The only CRM recommended for Google
Copper - formerly ProsperWorks CRM - helps businesses identify, track, and optimize sales contacts and opportunities, and easily manage their entire sales pipeline via a simple and highly visual tool. Read more about Copper
(formerly ProsperWorks) The only CRM recommended for Google
Copper - formerly ProsperWorks CRM - helps businesses identify, track, and optimize sales contacts and opportunities, and easily manage their entire sales pipeline via a simple and highly visual tool. Read more about Copper

Pendo  

117
Product usage & behavior data capture
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. Read more about Pendo
Product usage & behavior data capture
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. Read more about Pendo

WalkMe  

42
Transform the User Experience
WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Read more about WalkMe
Transform the User Experience
WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Read more about WalkMe

Iterable  

29
Growth marketing and user engagement platform
Iterable is a growth marketing and user engagement platform. B2C marketers use Iterable to send the right messages to the right devices, at the right time. Read more about Iterable
Growth marketing and user engagement platform
Iterable is a growth marketing and user engagement platform. B2C marketers use Iterable to send the right messages to the right devices, at the right time. Read more about Iterable

User  

17
The engine of growth.
Increase conversion with a single tool for Sales, Support and Marketing. UserEngage lets you automate any sales process with a simple drag&drop tool. Read more about User
The engine of growth.
Increase conversion with a single tool for Sales, Support and Marketing. UserEngage lets you automate any sales process with a simple drag&drop tool. Read more about User

iZooto  

17
Web push notifications for mobile web & desktop
Retarget your website visitors with personalized notifications and drive conversions. Read more about iZooto
Web push notifications for mobile web & desktop
Retarget your website visitors with personalized notifications and drive conversions. Read more about iZooto

IVCbox  

7
Customer communication tool with live chat & video calls
Customers can simply write a message via live chat, have their questions answered by video call or get instant replies from chatbot at any time of the day. Read more about IVCbox
Customer communication tool with live chat & video calls
Customers can simply write a message via live chat, have their questions answered by video call or get instant replies from chatbot at any time of the day. Read more about IVCbox

PushAd  

7
Push notifications for customer engagement
Push notifications enable users to subscribe fast and be up to date with your website's content and they enable you to engage potential customers effectively. Read more about PushAd
Push notifications for customer engagement
Push notifications enable users to subscribe fast and be up to date with your website's content and they enable you to engage potential customers effectively. Read more about PushAd

Vivocha  

2
Meet Your Customer Online
Vivocha is the simplest and most effective multi-channel online customer engagement service. Read more about Vivocha
Meet Your Customer Online
Vivocha is the simplest and most effective multi-channel online customer engagement service. Read more about Vivocha

Amity  

4
The Most Powerful Customer Success Software.
Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications. Read more about Amity
The Most Powerful Customer Success Software.
Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications. Read more about Amity

Akita  

1
Customer Success Software
Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers. Read more about Akita
Customer Success Software
Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers. Read more about Akita

BEYABLE  

0
On-site re-engagement tools for E-commerce & brands
Turn abandoning and hesitating visitors into customers by on-site behavioral targeting. Huge bunch of marketing scenarios and options available. Read more about BEYABLE
On-site re-engagement tools for E-commerce & brands
Turn abandoning and hesitating visitors into customers by on-site behavioral targeting. Huge bunch of marketing scenarios and options available. Read more about BEYABLE

FoxMetrics  

0
Marketing metric tools for optimizing eCommerce experiences
FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions. Read more about FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions. Read more about FoxMetrics
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