getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Live Chat in 2026 - Page 7

Last updated: March 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

287 software options

RingCentral Engage Digital logo

Unified management tool for customer service conversations

learn more
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

Read more about RingCentral Engage Digital

Users also considered
Trengo logo

Automate repetitive work to unleash meaningful conversations

learn more
Because customer Delight. Always. Wins.

Read more about Trengo

Users also considered
iAdvize logo

Cloud-based AI sales associate for eCommerce businesses

learn more
iAdvize Copilot™ is a customer engagement software and AI shopping assistant that helps retailers provide personalized e-commerce experiences, improve product discovery, and increase conversion rates.

Read more about iAdvize

Users also considered
eBanqo logo

Customer engagement platform with automation

learn more
eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

Read more about eBanqo

Users also considered
Moveo.AI logo

Power the Toughest Conversations

learn more
Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

Read more about Moveo.AI

Users also considered
King of App logo

App development & customer engagement platform for SMBs

learn more
King of App is an app development & customer engagement platform with which SMBs can create customizable smartphone applications quickly & easily

Read more about King of App

Users also considered
SimpleWorks logo

Cloud-based all-in-one marketing platform

learn more
SimpleCRM enables omnichannel engagement with AI tools, sentiment analysis, social media listening, mobile access, customer segmentation, and automated workflows—delivering personalized, proactive, and data-driven customer experiences across every touchpoint.

Read more about SimpleWorks

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

Read more about Capacity

Users also considered
Jebbit logo

Survey management solution for customer experience

learn more
Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection and customer engagement. The white-label platform lets users create a personalized interface using custom colors & themes to establish brand identity.

Read more about Jebbit

Users also considered
Moxo logo

Streamline service orchestration processes for customers.

learn more
Moxo drives customer engagement by enabling businesses to deliver high-touch service experiences through tailored workflows. Real-time collaboration and secure communication ensure meaningful interactions at every stage.

Read more about Moxo

Users also considered
Engati logo

Digital Customer experience platform

learn more
Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more.

Read more about Engati

Users also considered
The Loop Experience Platform logo

Engage Everywhere

learn more
Loop® is a real-time experience management platform for location-based operations that have physical locations to manage as well as digital and social touchpoints. The Loop Experience Platform includes a suite of channels for collecting insights and engaging with customers.

Read more about The Loop Experience Platform

Users also considered
Simplify360 logo

Customer experiences tools Software

learn more
One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

Read more about Simplify360

Users also considered
easiware logo

No more claims, only conversations

learn more
easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

Read more about easiware

Users also considered
Open Social logo

Community, member, and engagement management software

learn more
Open Social helps organizations create, deploy, and manage online spaces to streamline communication, collaboration, and engagement operations. The white-labeling capabilities lets users personalize the platform with custom colors, images, taxonomies, header and footer menus, and other elements.

Read more about Open Social

Users also considered
Clickatell logo

The Global Leader in Chat Commerce

learn more
Give customers the self-service and transactional experiences they want in their favorite chat messaging channel without having to download another app, all while making your business more efficient and profitable. Be there for customers around the clock with Chat Flow today.

Read more about Clickatell

Users also considered
Verloop logo

Conversational AI Platform for Automated Customer Support

learn more
Verloop.io is a customer support automation platform. Engage and provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

Read more about Verloop

Users also considered
Connect Space logo

Go beyond events with the right digital ecosystem

learn more
Connect Space provides an integrated suite of tools for event planning and management, designed for state associations and corporate planning teams of all sizes. The application provides modules for opportunity management, event planning, analysis, on-site event operations management, and more.

Read more about Connect Space

Users also considered
Cohere logo

Automation for fast-growing customer service teams

learn more
Delight customers faster with AI-powered support. Cohere aims to automate every support interaction across an organization by using AI to understand, curate, and surface knowledge for both customers and internal teams.

Read more about Cohere

Users also considered
Salesforce for Retail logo

Retail management system for eCommerce businesses

learn more
Salesforce Retail CRM is a cloud-based retail management system that helps eCommerce businesses analyze shoppers’ needs and facilitate smart targeting to drive brand awareness. Marketers can utilize AI-powered bots to communicate with buyers in real-time and improve customer engagement levels.

Read more about Salesforce for Retail

Users also considered
BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

learn more
BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

Read more about BeInContact

Users also considered
Viafoura logo

Community engagement and management software

learn more
Viafoura is a digital experience company that helps brands activate their audiences.

Read more about Viafoura

Users also considered
REVE Chat logo

Smart AI-Powered Chatbot for Your Business

learn more
REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

Read more about REVE Chat

Users also considered
Agendize logo

Agendize Appointment Scheduling

learn more
Book More Customers & Save Time Managing Them!

Read more about Agendize

Users also considered
Dyrect logo

Convert Marketplace Buyers into your Loyal Repeat Customers

learn more
Convert unknown marketplace buyers into loyal repeat customers using first-party data.

Read more about Dyrect

Users also considered