getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Engagement Software with Real-Time Analytics (2026) - Page 8

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

363 software options

VirtlX logo

360° success management & employee engagement platform

learn more
VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

Read more about VirtlX

Users also considered
SelfCommunity logo

SelfCommunity: Your Social. Your Users. Your Data.

learn more
SelfCommunity is a native, no-code, high-performance and scalable cloud Community creation and management platform, which can be integrated into any external digital ecosystem (Website, App, E-commerce) through APIs, Webhooks and Frontend SDKs.

Read more about SelfCommunity

Users also considered
AirVote logo

QR smileys to monitor service levels in public restrooms

learn more
Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator

Read more about AirVote

Users also considered
Selligent logo

Multi-channel marketing solution fusing insight & engagement

learn more
Selligent is a multi-channel marketing solution for identifying customers, analyzing behavior across channels, and interpreting data with custom reports

Read more about Selligent

Users also considered
Poltio logo

All of Your Essential Tools Working Together With Poltio

learn more
Poltio is a customer engagement platform that uses interactive content and engaged data to engage users across multiple channels. Poltio’s customizable UI/UX technology allows organizations of all sizes, across industries, to create a personal relationship with their customers at scale.

Read more about Poltio

Users also considered
Picnic logo

Gamification for community engagement

learn more
Picnic adds fun, engaging interactive features to web pages, mobile devices and apps

Read more about Picnic

Users also considered
Vee24 logo

Software for managing customer interactions and support

learn more
Vee24 is a cloud-based customer service software that helps businesses streamline support operations and engage with their customers. It offers a variety of communication channels to meet diverse customer needs. The live video chat feature allows customers to have face-to-face conversations with support agents.

Read more about Vee24

Users also considered
Dixa logo

Conversational Customer Service Software

learn more
Full-featured customer service and engagement software for phone, email, chat & messaging that runs in your browser. Designed for customer-facing teams, Dixa helps brands deliver omnichannel customer experiences through smart routing, a built-in CRM, integrations & more. Boost your engagement today!

Read more about Dixa

Users also considered
RingCentral Engage Digital logo

Unified management tool for customer service conversations

learn more
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

Read more about RingCentral Engage Digital

Users also considered
Trengo logo

Automate repetitive work to unleash meaningful conversations

learn more
Because customer Delight. Always. Wins.

Read more about Trengo

Users also considered
Ackroo logo

Customer loyalty management and gift-card distribution tool

learn more
Ackroo is a customer loyalty software designed for businesses across several industry segments, such as retail, hospitality, petroleum, and automotive. It helps organizations manage gift cards, loyalty marketing, payments, and more on a centralized platform.

Read more about Ackroo

Users also considered
CustomerGauge logo

Customer experience management platform for B2B companies

learn more
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

Read more about CustomerGauge

Users also considered
Merchant Centric logo

Social media management for businesses of all sizes

learn more
Merchant Centric is a cloud-based platform that enables businesses to engage with their customers on social media, drive customer loyalty and sales through effective reputation management, and identify new revenue streams by leveraging competitors' advertising and listing data.

Read more about Merchant Centric

Users also considered
GroHawk logo

Customer feedback & engagement & NPS score calculator

learn more
GroHawk helps online and offline businesses of all sizes hear what their customers think about them so they can grow their business with client feedback in mind

Read more about GroHawk

Users also considered
Moveo.AI logo

Power the Toughest Conversations

learn more
Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

Read more about Moveo.AI

Users also considered
StorifyMe logo

Build stunning stories for your website or your app.

learn more
The most effective platform for distributing unique and interesting stories is StorifyMe.

Read more about StorifyMe

Users also considered
CrowdPower logo

User engagement and customer data platform for SaaS.

learn more
CrowdPower is a customer engagement platform for onboarding, feature announcements, usage alerts, review requests, and more.

Read more about CrowdPower

Users also considered
SimpleWorks logo

Cloud-based all-in-one marketing platform

learn more
SimpleCRM enables omnichannel engagement with AI tools, sentiment analysis, social media listening, mobile access, customer segmentation, and automated workflows—delivering personalized, proactive, and data-driven customer experiences across every touchpoint.

Read more about SimpleWorks

Users also considered
Jebbit logo

Survey management solution for customer experience

learn more
Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection and customer engagement. The white-label platform lets users create a personalized interface using custom colors & themes to establish brand identity.

Read more about Jebbit

Users also considered
Engati logo

Digital Customer experience platform

learn more
Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more.

Read more about Engati

Users also considered
easiware logo

No more claims, only conversations

learn more
easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

Read more about easiware

Users also considered
Staffino logo

Transform your customer experience with Staffino.

learn more
With Staffino, businesses boost customer engagement through interactive feedback, personalised outreach, and real-time communication—either managed by you or AI-assisted—to ensure every customer feels heard, valued, and connected.

Read more about Staffino

Users also considered
Listrak logo

Customer engagement platform.

learn more
Listrak is a marketing automation software that helps businesses personalize cross-channel interactions. Administrators can orchestrate and optimize email, SMS, push notifications, identity resolution, and more. The platform enables managers to handle data unification, identity resolution, personalization, and owned channel automation using a centralized dashboard.

Read more about Listrak

Users also considered
Clickatell logo

The Global Leader in Chat Commerce

learn more
Give customers the self-service and transactional experiences they want in their favorite chat messaging channel without having to download another app, all while making your business more efficient and profitable. Be there for customers around the clock with Chat Flow today.

Read more about Clickatell

Users also considered
Connect Space logo

Go beyond events with the right digital ecosystem

learn more
Connect Space provides an integrated suite of tools for event planning and management, designed for state associations and corporate planning teams of all sizes. The application provides modules for opportunity management, event planning, analysis, on-site event operations management, and more.

Read more about Connect Space

Users also considered