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Best Customer Engagement Apps Integrated with Freshdesk

34 software options

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Integrated with


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Customer rating



Qualtrics CustomerXM

4.7
(224)

Customer experience management (CXM) platform

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Integrates with Freshdesk, Marketo Engage, Jira, …

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Delighted

4.9
(33)

Easiest to use customer and employee experience platform.

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Integrates with Freshdesk, Airtable, Donesafe, …

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Zendesk

4.4
(2.6K)

Service-first CRM company that builds support & sales tools

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Integrates with Freshdesk, monday.com, StackTome, …

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SurveySparrow

4.4
(52)

Conversational survey tool

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Integrates with Freshdesk, Alida CXM & Insights Suite, Wordpress, …

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elevio

4.6
(27)

Self-service support & customer education platform

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Integrates with Freshdesk, UserVoice, Dixa, …

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Zoho CRM

4.3
(5K)

CRM software that helps you sell smarter, better, faster.

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Integrates with Freshdesk, TIBCO Cloud Integration, Xero, …

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Pipedrive

4.5
(2.3K)

CRM built by salespeople, for salespeople

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Integrates with Freshdesk, monday.com, CallPage, …

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LiveChat

4.6
(1.1K)

Premium Customer Service Software for Live Chat & Help Desk

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Integrates with Freshdesk, Twilio, VidGrid, …

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Acquire

5.0
(20)

Multi-channel Customer Communication Platform

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Integrates with Freshdesk, Telegram, Twitter, …

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Pipefy

4.6
(266)

the Work Management platform

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Integrates with Freshdesk, ADP Workforce Now, Xero, …

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ChurnZero

4.8
(103)

Customer engagement & retention for subscription businesses

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Integrates with Freshdesk, Google Workspace, Jira, …

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Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

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Integrates with Freshdesk, Twilio, Box, …

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Customer Thermometer

5.0
(12)

Actionable feedback for customer-obsessed businesses.

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Integrates with Freshdesk, IFTTT, Marketo Engage, …

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Salesforce Service Cloud

4.4
(525)

Customer Service & Field Service Management Solutions

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Integrates with Freshdesk, Planyo, Twilio, …

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Whatfix

4.7
(58)

Accelerate Digital Adoption

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Integrates with Freshdesk, Workday HCM, Jira, …

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Slack

4.7
(21K)

A single place for team communication and workflows

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Integrates with Freshdesk, monday.com, Backlog, …

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Hootsuite

4.3
(2.7K)

Social Media Management & Scheduling for SMBs and Enterprise

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Integrates with Freshdesk, StackTome, webCRM, …

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Userlike

4.6
(633)

Live chat and customer messaging for businesses of all sizes

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Integrates with Freshdesk, UserVoice, Jira, …

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UJET

4.5
(112)

Customer interaction & support platform with CRM integration

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Integrates with Freshdesk, Observe.AI, ServiceNow, …

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CustomerGauge

4.8
(11)

Customer experience management platform for B2B companies

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Integrates with Freshdesk, Oracle CPQ Cloud, Salesforce Sales Cloud, …

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Engati

4.3
(19)

Digital Customer experience platform

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Integrates with Freshdesk, Telegram, Zapier, …

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VideoPeel

4.8
(9)

Video capturing platform for collecting customer testimonial

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Integrates with Freshdesk, Airtable, Wordpress, …

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AppFollow

4.6
(11)

App store optimization and review management solution

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Integrates with Freshdesk, Telegram, Twitter, …

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Verloop

4.7
(9)

Customer support automation bot platform

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Integrates with Freshdesk, Wordpress, Zapier, …

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CrossEngage

4.1
(10)

Customer Data & Prediction for Audience Management

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Integrates with Freshdesk, Twilio, Inxmail, …

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