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Customer Engagement Software Integrated with Freshdesk (2026)
Last updated: April 2026
59 software options
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A single place for team communication and workflows
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Customer relationship management solution
Read more about Zoho CRM
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Cloud-based CRM solution for salespeople
Read more about Pipedrive
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AI powered customer service across all channels
Read more about Zendesk Suite
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Social media management & scheduling for SMBs and enterprise
Read more about Hootsuite
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AI-based live chat for customer support and sales teams
Read more about LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
Read more about Typeform
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Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
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AI powered customer service management platform
Read more about Salesforce Service Cloud
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Digital experience insights for any business selling online
Read more about Hotjar
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Cross-channel marketing made simple and stress-free
Read more about Campaign Monitor by Marigold
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Cloud-based and AI-powered process orchestration platform
Read more about Pipefy
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Customer experience management (CXM) platform
Read more about XM for Customer Experience
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Customer engagement & retention for subscription businesses
Read more about ChurnZero
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Customer interaction & support platform with CRM integration
Read more about UJET
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Collect, analyze, and act on customer feedback
Read more about Survicate
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Marketing automation and sales execution platform
Read more about LeadSquared
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Software for creating and managing feedback and surveys
Read more about SurveySparrow
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Accelerate Digital Adoption
Read more about Whatfix
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Cloud-based customer and employee experience platform
Read more about Delighted
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
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Chatbot Building Platform
Read more about SmatBot
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Social media management, analytics & strategy planning.
Read more about Sprinklr
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Live Chat software for modern messaging
Read more about Freshchat
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Omnichannel Live and Automated Chat and SMS Platform
Read more about Botsplash