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Customer Experience
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Top Rated Customer Experience Software with Free trial - Page 15

Last updated: June 2026

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sterloCare

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sterloCare-Digitize care, Streamline ops, Elevate compliance

sterloCare is a healthcare solution designed to help hospitals improve service, quality and compliance, and streamline the operations of all departments. It integrates with existing HIS and is available for cloud or on-premise deployment.

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FeedMetrics

(0)

AI-powered feedback & complaint management system

FeedMetrics is an AI-powered platform for managing feedback and complaints, gathering input from customers and employees via surveys, campaigns, and complaint channels. Its AI sentiment analysis identifies themes, prioritizes issues, and triggers workflows to assign ownership based on risk. FeedMetrics centralizes feedback management for customer and employee experience initiatives across industries.

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ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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eGain Suite

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Cloud platform provider for customer engagement automation

eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

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OMQ

(0)

Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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Qnvert

(0)

Cloud-based customer engagement solution

Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

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mySQM Customer Service QA

(0)

FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

Read more about mySQM Customer Service QA

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Touchpoint CX

(0)

Empower employees to improve customer experience

Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

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Reeview

(0)

Review and reputation management software

Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

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TRACX

(0)

SaaS social media and customer experience optimization tool

TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

Read more about TRACX

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BetterFeedback

(0)

Qualitative customer feedback analysis software

BetterFeedback is a feedback analytics tool that helps product teams organize customer feedback, analyze qualitative data, track opportunities, and more.

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Scuba

(0)

Transform customer experience with continuous intelligence

Scuba Analytics is a customer journey analytics tool that allows you to run no-code queries against time-series data, so you can get answers about your most pressing data questions in a matter of seconds. And Scuba can also be provisioned in your cloud provider of choice.

Read more about Scuba

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Evermuse

(0)

Cloud-based customer experience solution

Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

Read more about Evermuse

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Nextpond

(0)

Business process & customer experience management

Nextpond is a business process & customer experience management solution for any size business, with real-time customer feedback & employee training

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Rapidr

(0)

Build Remarkable Products by Listening to your Customers.

Rapidr is a cloud-based customer experience platform, which helps businesses in technology, consulting, and other industries collect and manage user feedback. The solution offers various features such as a feedback portal, collaboration tools, custom branding, access control, voting, private boards, text editor, email notifications, and more. Rapidr also facilitates third-party integration with various applications such as Slack and Intercom.

Read more about Rapidr

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Ordaana

(0)

Streamlining service businesses with ease.

Ordaana is an all-in-one small business management software that aims to streamline operations for service-oriented businesses. It offers features like service orders, custom forms, team scheduling, SMS messaging, payments, and client portals. Ordaana seeks to simplify appointment scheduling, automate billing, and provide secure client portals for an enhanced service experience.

Read more about Ordaana

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Review Analytics

(0)

Software to discover actionable insights about your reviews

Review Analytics is a tool that allows you to discover actionable insights about your reviews, analyze customer sentiments, and more.

Read more about Review Analytics

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