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Top Rated Customer Experience Software with Free trial - Page 13

Last updated: November 2026

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376 software options

RingCX logo

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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SAP Customer Experience logo

Enterprise CRM software

SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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Thryv logo

AI-powered software built for small business growth.

Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence.

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NiCE CXone logo

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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JustCall logo

Cloud-based AI communication platform for sales teams

AI Voice Agents for instant responses. Full context for every human interaction. JustCall. Free 14-day trial.

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CarbonSutra logo

Cloud-based carbon emissions API for ESG developers

CarbonSutra is a cloud-based API, MCP Server, and Google Sheets tool for estimating Scope 1, 2, and 3 GHG emissions across travel.

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ReviewNudger logo

Google review requests for local businesses

Ask for Google reviews after paid invoices or completed jobs in supported apps. Send texts from your own verified number or email, schedule follow-ups, and track activity. $29/month per location, 14-day free trial, US and Canada. Card required.

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Screver logo

Customer & Employee Feedback Management Platform

The leading Feedback Management Platform to engage with customers and employees. For actionable insights in real-time.

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SankeyJourney logo

Visualize Your Customer's Journey with SankeyJourney

Online tool for analyzing user journeys through Sankey diagrams or flow charts. Upload a CSV file containing event data from your website or app, and quickly generate an interactive data visualization interface that illustrates your customer paths. Boost your engagement, retention, and monetization.

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Userwell logo

User Feedback Management Software

Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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VisionCX logo

AI-powered platform for customer survey analysis

VisionCX is a customer experience platform that enables businesses to create and distribute surveys measuring NPS, CSAT, and CES metrics. The platform features artificial intelligence capabilities that analyze open-ended responses in Portuguese, automatically categorizing feedback by theme and sentiment. Survey distribution occurs through multiple channels including WhatsApp, email, link, QR code, and website embeds, with responses consolidated into unified reports.

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Blackninja Feedback logo

Guest feedback management software

Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

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Client Glance logo

Client portals live from ClickUp, Everhour and Google Drive

Branded client portals for agencies, live from ClickUp, Everhour and Google Drive

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Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Enterprise Accelerator logo

Data analysis platform to monitor customer interactions

Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

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SmartReviews logo

Smarter Feedback, Stronger Business.

SmartReviews collects customer feedback via web, SMS, email, and in-person, unifying insights to improve satisfaction and loyalty. Must Try it

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binds.co logo

White-labeled survey tool to measure customer satisfaction

binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

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Ringback logo

Text back every missed call from your own number

Missed-call text-back for trades: callers get a text with your booking link within seconds, from your own number.

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SimplyReview logo

Sotware for collecting video and text reviews from customers

SimplyReview is a cloud-based video testimonial software that helps businesses collect authentic customer reviews and transform them into social proof. The platform makes it easy to automate the review collection process, allowing customers to record their testimonials directly from their devices. With customizable review pages and seamless website integration, SimplyReview enables businesses to showcase their customer experience and drive more conversions.

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SurveyStance logo

One-tap feedback surveys for kiosks, QR codes, and email

SurveyStance captures customer experience feedback in the moment with one-tap emoji surveys on Feedback Kiosks, QR codes, and embedded within email signatures. Conditional follow-ups reveal why. Real-time dashboards by location, instant alerts, AI theme summaries. Deploys in days, month-to-month.

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EngagePackage logo

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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SOGEDES.X logo

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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