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Free Trial Customer Experience Software

Last updated: February 2025

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420 software options

Pipedrive logo

CRM built by salespeople, for salespeople

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Free Trial
No Credit Card Required

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Free Trial
No Credit Card Required
Contact Qualtrics for pricing information.

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InMoment logo

Customer and employee experience management software

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Free Trial
No Credit Card Required
Contact InMoment for pricing details.

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Zendesk Suite logo

Service-first CRM company that builds support & sales tools

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Free Trial
No Credit Card Required
Support only pricing starts at $19 per agent/month. Suite pricing starts at $55 per agent/month. Free trial available.

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Fullstory logo

Every data point has a story to tell

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Free Trial
FullStory does not publish numeric pricing. There are four pricing plans for which you must contact FullStory for a quote. Data Direct: This plan is designed specifically for data science and analytics teams. It focuses on providing the resources necessary for building predictive models and utilizing data for Generative AI and Large Language Models, catering to those involved in advanced data manipulation and analysis. Business: Aimed at teams requiring comprehensive visibility across their digital portfolio, this plan helps maintain cross-functional clarity. It's suitable for groups that manage multiple functions and need to maintain an overarching view of their digital operations. Advanced: For companies seeking deep product analytics combined with qualitative insights, the Advanced plan offers tools to grow with agility. This plan is ideal for businesses intent on closely monitoring and enhancing their product offerings based on detailed user interaction insights. Enterprise: Tailored for large organizations, this plan provides capabilities to discover trends, plan roadmaps, and improve funnels effectively at scale. It supports extensive data analysis and strategic planning needs conducive to large-scale operational improvements in user experience and business processes.

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Zoho CRM Plus logo

Unified Customer Experience platform

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No Credit Card Required
A 30-day free trial is available, after which Zoho CRM Plus is priced as follows: $57 per user, per month billed annually OR $69 per user, month-to-month

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Claimlane logo
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Claimlane handles and automates returns and warranty claims

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No Credit Card Required
Price per complaint ticket

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Zoho CRM logo

Customer relationship management solution

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Free Trial
No Credit Card Required
Free Edition (CRM for entrepreneurs) - Forever free upto 3 Users. Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually). Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually). Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually). Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

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Zoho Desk logo

Customer service software for businesses of all sizes

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Free Trial
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Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.

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Birdeye logo

The leading AI-powered reputation platform for local brands.

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Free Trial
No Credit Card Required
Contact BirdEye directly for detailed pricing information.

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XEBO.ai logo

Cloud-based Feedback Management Solution

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VoiceAnalytics logo

Gain insights out of all your customer interactions

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Free Trial
No Credit Card Required
Depends on the number of agents using the platform. The more licenses purchased the lower the license price.

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ThinkOwl logo
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Customer service software powered by AI

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Free Trial
Free: For small support teams €0 max. 5 users Standard: For growing support teams €42 user/month Professional: For larger businesses Now €79 user/month Enterprise: For the most advanced support teams €149 per user/month Enterprise Plus: For businesses that need maximum versatility €199 per user/month

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Ignition logo

Proposals, billing, payments and workflows in one platform.

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Free Trial
No Credit Card Required
Ignition pays for itself from your first client acceptance. Ignite your business, client relationships and first impressions with our free 14 day trial. There are three plans available. Starter Plan - All the essentials to engage clients seamlessly and get paid effortlessly. $69/month (paid annually) or $79 (paid monthly). Professional Plan - Upsell services to grow revenue and run your business on autopilot. $149/month (paid annually) or $169 (paid monthly). Scale Plan - Standardize client engagements as you scale your large business. $369/month (paid annually) or $399 (paid monthly). There are three plans available. Starter Plan - All the essentials to engage clients seamlessly and get paid effortlessly. $65/month (paid annually) or $75 (paid monthly). Professional Plan - Upsell services to grow revenue and run your business on autopilot. $129/month (paid annually) or $149 (paid monthly). Scale Plan - Standardize client engagements as you scale your large business. $315/month (paid annually) or $375 (paid monthly).

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Survey Analytica logo

Cloud-based survey platform

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Free Trial
Credit Card Required

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Freshdesk logo

Online helpdesk system and customer service software

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Free Trial
No Credit Card Required
Freshdesk is priced per support agent per month, and has 4 different plans. Free- $0 (Up to 2 agents) Growth- $18/agent/month billed monthly or $15/agent/month billed yearly Pro- $59/agent/month billed monthly or $49/agent/month billed yearly Enterprise- $95/agent/month billed monthly or $79/agent/month billed yearly

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Jotform logo

Powerful Forms Get It Done

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Free Trial
No Credit Card Required

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Hootsuite logo

Social Media Management & Scheduling for SMBs and Enterprise

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Free Trial
No Credit Card Required
Free - 1 user / 2 social accounts Professional: $49/month - 1 user / 10 social accounts Team: $129/month - 3 users / 20 social accounts Business: Starting at $739/month - 5 users / 35 social accounts Enterprise: Contact Hootsuite Media for pricing - unlimited users / 50+ social accounts

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LiveAgent logo

Web-based help desk so customer service agents

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Free Trial
No Credit Card Required
1-month free trial, no credit card required, no contracts. Subscription plans: Free: $0/agent/month Small plan: $15/agent/month Medium plan: $29/agent/month Large plan: $49/agent/month Enterprise: $69/agent/month

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Typeform logo

An online form builder that lets you collect data with ease.

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Free Trial
No Credit Card Required
Free Plan: free to collect 100 responses per month with typeforms of up to 10 fields. Basic: $29/month (or $25/month when billed annually) to collect up to 100 responses from unlimited typeforms. Plus: $59/month (or $50/month when billed annually) to collect up to 1,000 responses from unlimited typeforms + everything in Basic, remove Typeform branding, custom domain, and more. Business: starting at $99/month (or $83/month when billed annually) to collect up to 10,000 responses from unlimited typeforms + everything in Plus, drop-off rates, priority support, and more. Other paid plan features include Logic Jumps, respondent email notifications, hidden fields, and online payment collection.

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Trustpilot logo

Customer review management platform for online businesses

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Free Trial
No Credit Card Required
Free: $0 per month Plus: $259 per month Premium: $629 per month Advanced: $1,059 per month Enterprise: Contact Vendor for pricing.

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Intercom logo

Intercom is bringing AI-first Customer Service to the world

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Free Trial
No Credit Card Required

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Sogolytics logo

Customer and employee experience management platform.

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Free Trial
Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year Premium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Contact vendor for pricing SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.

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Userlike logo

Live chat and customer messaging for businesses of all sizes

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Free Trial
No Credit Card Required
Start with our free trial, no credit card is required. Then decide whether to go with our free product or one of our premium plans, outlined below: Team: $100/month (billed monthly) or $90/month (billed annually) or $80/month (billed biennially) Corporate: $320/month (billed monthly) or $290/month (billed annually) or $256/month (billed biennially) Flex: Contact Userlike for custom quote

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Hotjar logo

Digital experience insights for any business selling online.

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Free Trial
No Credit Card Required
Hotjar offers three products Observe, Ask, and Engage products, offered at different plans and prices. Observe helps you visualize user behavior with Heatmaps and see what your users see with Recordings. Ask lets you discover how your users feel with Feedback and hear from your users with Surveys. Engage seamlessly hosts, records, and transcribes your user interviews. Find the right combination of plans for you at hotjar.com/pricing

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