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Top Rated Customer Experience Software with Zendesk - Page 5

Last updated: September 2026

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121 software options

Sprinklr logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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Nextiva CRM logo

Customer service and relationship management software

Nextiva CRM is a customer relationship management software designed to help businesses handle interactions with customers across multiple communication channels including phone, email, SMS, social media accounts, and more. It enables organizations to route customer support tickets to agents.

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Trustpilot logo

Customer review management platform for online businesses

A customer review management tool that brings businesses and consumers together through reviews.

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UserVoice logo

Build better products with intelligent product feedback

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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Keatext logo

Your most impactful improvements start here.

Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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Sprout Social logo

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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RingCX logo

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Totango logo

Accelerate Revenues with Customer Engagement Management

Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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Five9 logo

Cloud contact and call center software

With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history.

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NiCE CXone logo

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Claimlane logo
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Claimlane removes the need for manual claims processing

Claimlane makes returns and warranty claims easier with automation by eliminating the need for tedious email communication and manual spreadsheets. By automating tasks like return approvals and claims tracking, Claimlane saves time, reduces errors, and improves overall efficiency.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Fonvirtual Virtual PBX logo
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Private branch exchange (PBX) solution

Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

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Modyo logo
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Transforming digital experiences with the frontend ecosystem

Empower your digital teams to build your websites and apps faster. Create and reuse digital experiences across your organization.

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OMQ logo
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Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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DataOrb logo
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AI-enabled multichannel customer experience platform

DataOrb helps businesses collect a 360-degree pulse over the voice of their customers and understand trending issues, inquiries, and compliments across channels. Users can identify friction points in customer journeys, pinpoint what went wrong in the customer journey, and turn insights into actionable playbooks.

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BetterFeedback logo
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Qualitative customer feedback analysis software

BetterFeedback is a feedback analytics tool that helps product teams organize customer feedback, analyze qualitative data, track opportunities, and more.

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SuccessBoard logo
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Customer success tool for handling retention & satisfaction

SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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Axialys logo
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AI-powered cloud telephony for contact centers

Axialys offers cloud telephony and artificial intelligence solutions designed for contact centers and customer service teams. The platform includes VoIP telephony, call center management software with real-time supervision and reporting, and AI-powered features such as Voice Pilot for call automation, Voice Assistant chatbot for agent support, and Voice Monitoring for automatic transcription and sentiment analysis. The solution integrates with CRM platforms through CTI connectors and APIs.

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