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Top Rated Customer Experience Software with Zendesk - Page 3

Last updated: September 2026

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121 software options

SnapCall logo

Video, Voice calls and Screen Sharing inside the chat.

SnapCall allows voice, video, and screen sharing inside the chat with a client. You don't need a phone number or the use of third-party services. SnapCall is fully integrated into Zendesk, LiveChat, Intercom, Kustomer platforms. Embedding takes one click, without the need to insert html codes.

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SemanticForce logo

eCommerce intelligence and customer service platform.

SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

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Verloop logo

Conversational AI Platform for Automated Customer Support

Provide delightful customer experiences with Verloop.io. We are leading customer support automation platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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EasySend logo

Your digital partner.

EasySend is the no-code platform designed for enterprises to build and manage digital processes, streamline customer data intake, and automate workflows.

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AlphaChat logo

Conversational AI platform with virtual assistants

AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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Fullview logo

Cut support time in half with cobrowsing and session replays

Create more engaging customer experiences with Fullview. Record all user sessions, replay how your customers use your product and start live cobrowsing sessions when needed. All packed with strong privacy and troubleshooting features.

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MyFeelBack logo

Turn customer feedback into business opportunities

MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

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Alterna CX logo

Experience Management Platform

Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

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Leadoo logo

Converting existing traffic into leads & online sales

Want to convert more sales and/or leads from your existing website traffic? Leadoo is built for one purpose: results. Leadoo, the World's first and only Lead-Driven Marketing Platform, turns your passive website visitors into qualified leads, in interactive and friendly ways.

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Squirro logo

Data finds purpose with Squirro

Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors.

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HGEM logo

Manage guest experience, not just measure it.

Most operators measure guest experience in fragments: one tool for mystery shops, another for feedback, a third for reviews. HGEM is an AI-powered guest experience management platform for hospitality that reads all three together. AI finds what to fix and guest recovery triggers automatically.

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Solvemate logo

Enabling meaningful conversations.

Solvemate enables brands to deliver quality customer service through meaningful conversations.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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SightMill logo

Net Promoter Score (NPS) survey platform

Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

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journy.io logo

Customer journey mapping tools

journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.

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cxomni logo

The Leader in Customer Journey Management

cxomni is a leading Journey Management platform combining mapping, analytics, and AI to optimize experiences and drive improvements.

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PrediCX logo

Machine learning labelling engine

PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Chattermill logo

Customer feedback analysis software

Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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Kapiche logo

Feedback analytics platform

Kapiche is a feedback analytics platform that analyses customer feedback data, empowering users to improve decision-making and positively impact their company’s bottom line.

Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes, with no set up.

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Snaps logo

Conversational AI platform for eCommerce businesses

Snaps is a cloud-based conversational AI platform designed to help eCommerce businesses interact and engage with customers across their buying journeys and provide personalized assistance in searching required products.

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Thought Industries logo

Leading Customer Learning & Intelligence Platform

Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

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Planhat logo

Customer success platform

Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

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daisee logo

AI-enabled speech & semantic analytics software

Daisee is an artificial intelligence enabled speech & semantic analytics software that helps businesses analyze calls to gain deep insight into customer satisfaction, vulnerability & more. It lets supervisors automatically evaluate call data to detect quality & compliance issues in near real-time.

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Screeb logo

We help companies to (re)connect with their customers

The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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